We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 603 hotels in Hanoi

Sunway Hotel Hanoi

785 reviews
#112 of 603 Hotels in Hanoi
Save
Traveller (244)
Room & Suite (84)
Dining (38)
Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(69 reviews)
“four star”(8 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from USD 79.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2c59d8d2d1e24b61b2e2e492a5eec3ec", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":306162,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79790656],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":79,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2c59d8d2d1e24b61b2e2e492a5eec3ec","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":101,"lowestMetaPrice":79,"additionalPartner":false,"highestMetaPriceDisplay":101,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":101,"lowestMetaPrice":79,"highestMetaPriceDisplay":101,"hotelName":"Sunway Hotel Hanoi","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJjNTlkOGQyZDFlMjRiNjFiMmUyZTQ5MmE1ZWVjM2VjIiwiQUlLIjoiNWU3ZDNiNDQxZGFiNGU4NGJiMDg3NWNlNWRiN2M3MzEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "USD 79", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79790656":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (785)Write a Review
There are newer reviews for Sunway Hotel Hanoi
See the most recent reviews
Filter reviews
639 results
Traveller rating
201
307
105
17
9
Traveller type
Time of year
LanguageEnglish
More languages
201
307
105
17
9
Show reviews that mention
All reviewsnice hotelold quarterfour starlobby barstayed here for nightsopera housevietnam tourthe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourclean roomsphohalong bay
FilterEnglish
Updating list...
171 - 175 of 639 reviews
Reviewed 15 March 2016

Situated squeezed between another hotel and apt. building in Hanoi this is in a fairly decent area of town. Pros: Extensive breakfast buffet, Delicious Pho, courteous service, 2 for 1 HH in the lounge, computer station (had no use for that), comfortable beds, clean rooms,...More

1  Thank loisp9154
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 23 March 2016

Dear loisp9154, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated the courteous service, nice clean rooms and great breakfast buffet . Thank you for staying with us and we look forward to welcoming you again...More

Reviewed 12 March 2016 via mobile

Although it's a little ways from attractions it's a lovely resort and we enjoyed it. Taxis were only 2.00 u.s to most places. Their breakfast was the best if the 5 hotels we stayed in in Vietnam and their buffet lunch was fabulous with fresh...More

Thank Beenaroundtheworld2
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 23 March 2016

Dear Beenaroundtheworld2, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your stay and appreciated the great service, room, amenities, wonderful staff and great breakfast. We apologize for the frayed towels. 150 new towels...More

Reviewed 9 March 2016

Hotel is in a great location in Hanoi. For a city location the rooms were really nice and spacious, clean and comfortable. The hotel staff were very good and always for the room to be clean. Breakfast was buffet, wasn't amazing but wasn't bad either....More

Thank jadey101
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 23 March 2016

Dear jadey101, Thank you for taking time to write such a complimentary review about Sunway Hotel. We have a Happy Hour promotion at the bar from 4 – 8pm daily with our Buy 1 Get 1 Free promotion. It has been a joy serving you...More

Reviewed 9 March 2016 via mobile

Excellent service with great rooms, the breakfast surpasses all expectations and staff polite. Drinks were slightly above other hotels on tour but service made it acceptable. Good location for a wander to see local life and short walk to lake and other attractionsMore

Thank Kim T
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 23 March 2016

Dear Kim T, Thank you for your kind comments and great to know that you appreciated the wonderful breakfast and polite staff and location. Thank you for staying with us and we look forward to serving you again soon. George Teh General Manager. Sunway Hotel...More

Reviewed 5 March 2016

We stayed at the Sunway as part of our tour around Vietnam. The hotel is very central to amenities. The reception area was large and grand. Reception staff were helpful and pleasant, as were door staff. Our room was large, and spacious. we were at...More

Thank soniaroberts05
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 7 March 2016

Dear roblady, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your overall stay and appreciated the large and spacious room, helpful & pleasant staff at the reception and excellent breakfast. We regret that...More

View more reviews
PreviousNext
13334353637128
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 60 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Hanoi
#50 Family Hotel in Hanoi
#58 Business Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 60 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Hanoi
#50 Family Hotel in Hanoi
#58 Business Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (244)
Room & Suite (84)
Dining (38)
Hotel & Grounds (205)
Bathroom (17)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
Nick R
19 September 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
2 December 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Elissa S
29 October 2016|
AnswerShow all 2 answers
Response from juliejt | Reviewed this property |
Shampoo, conditioner, bath gel, shower cap, toothbrush and toothpaste and razor. Also a hairdryer.
2
Votes
Room Tips
"Great location! Great employees!"
Read review
"Overall it was a nice experience"
Read review
"Book in advance, because the best rooms sold out pretty quickly"
Read review
"Hotel location is great, far enough from crowded for quite but close enough to enjoy"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite