We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunway Hotel Hanoi

Visit hotel website
Traveller (298)
Room & Suite (113)
Video
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Sunway Hotel Hanoi is the first all Club Room concept French Boutique Hotel in Hanoi, with easy access to the capital's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us.
Read more
Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Show more
Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
921Reviews
410Photos
15Q+A
100Room tips
Traveller rating
  • 256
  • 466
  • 162
  • 22
  • 15
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
A very popular hotel. The staff are lovely, so helpful on reception and the door men are just great. The room is obviously quite old and dated, but the bed is comfortable and the shower is large and powerful. The breakfast room gets crazy busy as the hotel is popular with tour
Read more
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel Hanoi
Responded 3 days ago
Dear owlbeonholiday, Thank you for taking the time to share your recent experience at our hotel. We are pleased with your kind regards toward the lovely and helpful staff,comfortable bed, large and powerful shower. While we are a bit outside of the downtown center, taxi can get you there in 10 minutes, we are actually often told how our hotel provides that comfortable and refreshing oasis from the hustle and bustle of the city. By the way, our Concierge team is happy to direct you to the some great shopping and eating at the fastest ways. We are so sorry if you did not find it a case for you owlbeonholiday,once again, thank you for sharing your feedback. we truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Best Regards, Sunway Hotel Hanoi Management Team.
Read more
Hotel's Favourite
Stayed in this hotel for 4 nights as part of a tour. Lovely hotel with very helpful staff. Moon was very helpful when she served us at the bar and contributed to our pleasant stay. The room was lovely, with a great shower and comfortable bed. We ate in the restaurant for dinner
Read more
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel Hanoi
Responded 19 Aug. 2018
Dear Lucy C, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that your experience with us exceeds your expectations. And how pleasing to hear your recognition of great service from one of our friendly associates - Ms. Moon who went beyond her duty to make your Hanoi trip a memorable one. I will share your compliments to her personally. Thank you for your recommendation and we look forward to welcome you again in the near future. Kind regards, Sunway Hotel Hanoi Management Team
Read more
The staff at Sunway Hotel Hanoi were excellent in serving the guests. From the drives who pick the guests from the airport to the house keeping staff were very professional in what they did. The reception and porters were welcoming and make you feel wanted and appreciated. The
Read more
Review collected in partnership with this hotel
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel Hanoi
Responded 1 week ago
Dear Departure51655427314, It is very pleasing hearing your great compliments for our associates' excellent service and we are so glad you enjoyed your stay and our team's warm engagement during your stay made you feel "wanted and appreciated". Departure51655427314, thank you again for your great comment and feedback, we wish you a great day ahead and looking forward to your return soonest. Best regards, Sunway Hotel Hanoi Management Team.
Read more
Very enjoyable stay. Centrally located within walking distance of many major venues of interest. Rooms spacious and spotless. Bed comfort excellent.. Buffet breakfast varied to suit all tastes, and plenty to choose from. Staff very friendly and efficient. The reception desk
Read more
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel Hanoi
Responded 1 week ago
Dear Travelbug291, Thank you so much for having chosen Sunway Hotel Hanoi for your Hanoi city visit. We are happy you were satisfied with our comfortable facilities as well as friendly and professional services from our entire hotel associates. We appreciate your great review and look forward to your next visit soon to Hanoi. Best regards, Sunway Hotel Hanoi Management Team
Read more
Stayed here for two nights as part of an organised tour - so lucky to get early check in so could catch up on some sleep from a long flight!!! Nice hotel, rooms and bathroom a bit dated but comfortable and staff friendly and welcoming as they are everywhere in Asia.
Read more
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel Hanoi
Responded 2 weeks ago
Dear NorthantsAquababe, Thank you so much for having chosen Sunway Hotel Hanoi for your Hanoi city visit. We are happy you were satisfied with our hotel comfortable facilities as well as friendly and professional services from our entire hotel associates. We appreciate your great review and look forward to your next visit soon to Hanoi Best regards, Sunway Hotel Hanoi Management Team
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementSunway Hotel Hanoi
Family Room
PreviousNext
12345623
You can take grab for more convenient and it cost around VND 280K.
1 vote
Show all answers
Hi Molly H, They have universal power points in the rooms, so you should be ok, take a power board with you, it makes life a little easier.
0 votes
Show all answers
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI : it is very important to choose your meals wisely as the hygiene of how the food is stored and the water is a very poor standard. Rule of thumb was if the drink was not in a sealed bottle or can then don't drink it and with the food if no Cooked, roasted, fried etc don't eat it. Be careful of anything that has been washed with the water. Have fun
1 vote
Show all answers
Is the restaurant serve halal food?
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0 votes
Show all answers
Shampoo, conditioner, bath gel, shower cap, toothbrush and toothpaste and razor. Also a hairdryer.
2 votes
Show all answers
PreviousNext
123
"Cleaning the room should be done after 11 am and not earlier than that "
"we always ask for a quiet room so are usually at the end of a corridor"
"halal restaurant."
"Corner room is perfect. You have a wide angled view of the city (room 20)"
"Very beautiful!"
PreviousNext
12345620
PRICE RANGE
USD 51 - USD 182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hanoi sunway hotelsunway hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
143
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing