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Sunway Hotel Hanoi

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Traveller (268)
Room & Suite (111)
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Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(71 reviews)
“four star”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
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Reviews (830)
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673 results
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211
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109
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12
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All reviewsnice hotelold quarterfour starlobby barstayed here for nightsopera housevietnam tourthe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourhalong bayclean roomspho
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1 - 5 of 673 reviews
Reviewed 5 days ago

good location,good service. located at not far away to the town center,can easily walk from the hotel to attracted places in town. Taxi are at the reach of ease. The site is quite and nearby has plenty of cofee shops and restaurants.More

Thank lowlh51
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 4 days ago

Dear lowlh51, We are delighted to know you had a fantastic experience at Sunway Hotel Hanoi. Your wonderful comments have been proudly shared with our teams for their motivation for the continued pursuit for excellence. We hope to welcome you again many times in the...More

Hotel's Favourite
Reviewed 17 September 2017

I've stayed at Sunway in Hanoi three times on business, and I'm never let down. The staff are attentive and helpful, the rooms are well-equipped, clean, and comfortable, and the location is perfect for those wanting to stay in the centre of town, but outside...More

3  Thank gracemcle
Response from SunwayHotelHanoi, Persional Assistant to General Manager at Sunway Hotel HanoiResponded 20 September 2017

Dear gracemcle, Thank you very much indeed for taking the time to review your stay with us at Sunway Hotel Hanoi. We always endeavour our best to make sure our guests have the best experience while staying with us and it is a great reward...More

Reviewed 1 week ago

Very strategically located hotel which isn't too far from the happening areas like the Opera House and many restaurants in the close by vicinity. The hotel is clean with friendly staff which makes it a pleasure staying. The only setback might be the way the...More

1  Thank Bee Y
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 1 week ago

Dear Bee Y, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. We are grateful to read that you had an overall enjoyable stay in our hotel and look forward to another opportunity to host...More

Reviewed 2 weeks ago via mobile

Stayed here at the start of our tour, staff are very friendly and want to help or translate. Rooms are clean, beds are comfortable and we had a king bed. Rooms have good aircon and it had been turned on during the day so it...More

Thank Bronwyn G
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 1 week ago

Dear Bronwyn G, Thank you for taking time to give us your comment about Sunway Hotel Hanoi. It is always a delight to hear that our team is a memorable part of our guests’ trips. Thanks again for choosing Sunway Hotel Hanoi. We look forward...More

Reviewed 2 weeks ago

Had a busy schedule, stayed one night, checked out and headed to another city. One day later came back to this hotel, checked in again. The reception told me that I left my ipad and earphone in the safety box and they returned that to...More

Thank layechang
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 2 weeks ago

Dear layechang, We appreciate you spent time sharing with us about your stay experience at Sunway Hotel Hanoi It is very pleased to hear that our staffs had left you an unforgettable memories during your stay and that added up to your satisfactions of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 48 - USD 121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 48 - USD 121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (268)
Room & Suite (111)
Dining (38)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
Molly H
7 April 2018|
AnswerShow all 3 answers
Response from creaturecomforts2015 | Reviewed this property |
Hi Molly H, They have universal power points in the rooms, so you should be ok, take a power board with you, it makes life a little easier.
0
Votes
Nick R
19 September 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
2 December 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Room Tips
"best view and quite."
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"upper floors have better view"
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"We had a room at the back of the hotel, it vas very quiet"
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"Away from the lifts means a quieter space."
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