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Melia Hanoi

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#66 of 573 Hotels in Hanoi
Certificate of Excellence
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1,500 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Reviewed 2 days ago NEW

Well located recently updated rooms. Overall very positive experience during my second stay at this hotel. Staff particularly helpful and responsive. Not sure The Level was worth the extra money but it was a short stay.

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Helpful?
Thank Jillian B
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Jilian B, Thank you very much for choosing Melia Hotel for your recent stay in Hanoi and for your nice comments about our Hotel facilities and services. We are glad to know that you enjoyed your stay with us. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectation. Your positive...

Chester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Lovely comfortable room, wonderful friendly staff, and then a great selection of food at dinner and breakfast... so good you might not want to leave. The location suited everything we needed to do in our stay in Hanoi, so we would have no hesitation coming back here.

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Helpful?
Thank Ched1000
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Ched1000, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all of our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a great motivation for the Team....

Auckland
Reviewed 5 days ago NEW

I stayed for 6 nights on business in Nov 2016. Arriving in Hanoi after a long day I was asked by the reception staff if I wanted to upgrade to the "Level" package, some extra amenities for an additional per day price. I politely declined but was then asked again, and then again (total three times) if I was sure...

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Helpful?
Thank Kiwi_Family_GC
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Kiwi_Family_GC, On behalf of myself and all the staff of the Melia Hanoi, I would like to thank you for having chosen us for your stay in Hanoi, as well as for taking the time to post your comments on Tripadvisor. It is with regret that we were not able to meet your expectations. We would like to express...

Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

Stayed for 3 nights as part of a package with Riviera Travel. This is a great hotel and very central. The rooms are lovely. They have everything you need, iron, nice toiletries, dressing gowns, slippers and powerfull hairdryers! The staff are very helpful and friendly. It was my birthday when I was there and a complimentary birthday cake was left...

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Helpful?
Thank _iwhisper
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear _iwhisper, We would like to thank you for taking your valuable time to share with us your recent experience at Melia Hanoi and we believe that you had the wonderful holiday in Vietnam. We are delight to know that overall you enjoyed the stay and appreciated central location, the room facilities as well as the hospitality and helpfulness of...

Kathmandu, Nepal
Reviewed 5 days ago NEW

Melia hotel is one of the best hotels in Hanoi from the service, events and location point of view. It is one of the best to organise big events--national and international. Several parallel sessions/events can be organised. Restaurant inside the hotel serves highly delicious food of a large variety.

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Helpful?
Thank gpojha
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Gpojha, Thank you very much for choosing us for your recent stay and we are truly appreciate your nice comments about our hotel. We are glad to know that you are really enjoyed your stay with us; from the convenient location, hotel facilities and successful event organization. Our colleagues try their best to provide highly professional hospitality to all...

Cwmbran, United Kingdom
Reviewed 1 week ago NEW

Stayed 3 nights as part of a tour. Bedrooms were a good size pillows were spot on and excellent, beds very comfortable, breakfast very diversified and tasty. Purchasing food was a little on the pricey side

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Helpful?
Thank phillipsf999
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear phillipsf999, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us especially our bedroom and pillows. Our goal is always to make sure that all our guests have a nice stay with us; to have achieved this goal is a real satisfaction and...

Wells, United Kingdom
Reviewed 1 week ago via mobile

Stayed two nights as part of a package tour. Opened only a few years ago, the hotel is popular with business travellers as well as visitors. Bedrooms good size and large, very comfortable beds. Good free wifi. Food good but expensive by Vietnam standards. As an example, a small, late evening snack of a few spring rolls and a Greek...

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Helpful?
1Thank Michael D
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Michael D, We appreciate your positive review on the recent experience at Melia Hanoi. It is always the great pleasure to receive the positive feedback. We are delighted to know that you had a nice stay and enjoyed our room facilities and snack at our bar area. Your feedback is integral to our ability to continue to improve our...

Iasi, Romania
Reviewed 1 week ago

Excellent hotel! Highly recommended. Great rooms, very good stuff. Breakfast was very diversified with a lot of choices. The Level is a very good upgrade offering free snacks and refreshing and alcoholic drinks.

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Helpful?
Thank Mihai S
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Mihai S, Greetings from Melia Hanoi! I would like to thank you very much for taking the time to write such an amazing review about Melia Hanoi. It is our great pleasure to know that you appreciated our services with many elements; from the hospitality provided by our associates, nice hotel ambience to the comfortable room and THE LEVEL...

Sepang, Malaysia
Reviewed 1 week ago

Stayed here from 20th to 26th Nov 2016, Breakfast was ok, nothing to shout out. Housekeeping was average, room was not cleaned properly, dusty and the carpet was not vacuumed and the bathtub clogged. Reported 3 times but it was the same even they fixed it. 3.5 out of 5 Star.

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Helpful?
Thank Jacob J
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Jacob J, Thank you for choosing Melia Hanoi for your recent stay and sharing your feedback on Tripadvisor. We would like to express our sincere apology for the inconvenience you had been through. I have shared your comments with our Executive Housekeeper in order to remind our associates to be more attentive during make up room. Beside that, I...

Reviewed 1 week ago

Didn't expect such a nice hotel in Hanoi. Courteous staff, great rooms, Pho for breakfast---what more could one want? If I traveled there again, I would definitely stay at the Melia again. I usually don't even write reviews, but this is worth it.

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Helpful?
Thank Frank P
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Frank P, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a nice stay with us; to have achieved this goal is a real satisfaction and a great motivation. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: $127 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Asiatravel.com Holdings, Booking.com, Cancelon, Odigeo, Agoda and Priceline so you can book your Melia Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#16 Luxury Hotel in Hanoi
#24 Spa Hotel in Hanoi
#25 Business Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
7 questions
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London, United Kingdom
8 months ago
George Town, Malaysia

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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was booked via travel company”
 of 5 bubbles _iwhisper, 1 Dec 2016 | Read review
“Ask for room facing the front”
 of 5 bubbles KamalMamat, 23 Nov 2016 | Read review
“Stay on the LEVEL, great views of the city, quiet room”
 of 5 bubbles desleyf2015, 22 Nov 2016 | Read review
“higher floor”
 of 5 bubbles RogerS673, 20 Nov 2016 | Read review
“Choose a higher floor to avoid traffic noise also note that they will provide tea/coffe making facilities in the rooms if required”
 of 5 bubbles Fanfloui, 12 Nov 2016 | Read review
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