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Melia Hanoi

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Melia Hanoi
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1,602 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
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Melton Mowbray, United Kingdom
Reviewed 2 days ago NEWvia mobile

Modern hotel with lovely bedrooms and bathrooms and friendly staff. Great breakfast and evening buffet. Only downside, not much soul. Had escalators to first floor. Conference and diplomatic visit when we arrived so very chaotic. Nice seating area for coffee

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Helpful?
Thank suzanneandpeter
Lisbon, Portugal
Reviewed 3 days ago NEW

The location is fine, the room and the service are very good and the personal very friedly and helpfull. The decoration helps the costumers fill in a very good place. The food is good but a litle expensive.

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Helpful?
Thank AntonioAGSC
Washington DC, District of Columbia
Reviewed 6 days ago NEW

We couldn't have asked for a more comfortable stay in Hanoi. The rooms and facilities are all very modern, clean and spacious. The best part about our stay was the world class service we received during our stay. We felt welcome from the moment we arrived and received excellent customer care for our entire time in the Melia. Already looking...

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Helpful?
Thank 3jem903
Paris, France
Reviewed 1 week ago

Mature hospitality, and high comfort in a very good and convenient location. The suites are excellent rooms and great bathrooms. The hotel offers variety of lounges and restaurants for convenience in the hotel.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank francetraveller2017
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear francetraveller2017, Thank you very much for choosing us as your “home away from home” and for your review about our hotel. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay; to have achieved this goal is a real satisfaction and...

Glasgow, United Kingdom
Reviewed 2 weeks ago

We felt very underdressed on arrival here after a day of sightseeing and travelling from Luang Prabang. Someone was playing a grand piano in the foyer and the female staff were dressed in beautiful traditional style dresses. We ate in the hotel that night, the food was excellent. At breakfast there was a phenomenal choice of dishes, eastern and western,...

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Helpful?
1Thank Margaret E
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Margaret E., On behalf of myself and all the whole team of Melia Hanoi, I would like to thank you for choosing us for your stay in Hanoi, as well as for taking the time to post your nice review on Tripadvisor. We are delight to learn that our hotel’s performance in general and pleasant live music, breakfast buffet...

Dublin, Ohio
Reviewed 2 weeks ago

Nothing special, clean, good service... The bar is ridiculously expensive by Hanoi standards and the hotel laundry service rivaled prices in NYC....avoid those. The buffet breakfast is outstanding and beautifully displayed. It was easy to get in and out of the lobby so that was nice too.

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Helpful?
Thank Christa V
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Christa V, Thank you very much for choosing Melia Hanoi and taking your time to review us on Tripadvisor. I am glad to know that you had a pleasant stay with us and enjoyed wise location of the hotel and delicious breakfast. Your feedback will help us with our continuing effort to improve the service quality. Thank you once...

Hanoi, Vietnam
Reviewed 2 weeks ago

Luxurious and modern architecture with fantastic scent in the hotel lobby, delicious breakfast, very large meeting room and the live music band every night is really awesome. Except the room ceiling is quite low.

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Helpful?
Thank camanhnguyen
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear camanhnguyen, Thank you so much for choosing Melia Hanoi as well as taking the time to share your experience about us on Tripadvisor Community. We are delight to know that our hotel’s facilities meet your expectations and you felt comfortable during your stay with us. We are committed to provide the best facilities and service for all our guests...

Hong Kong, China
Reviewed 2 weeks ago

My recent stay for a week at the Melia Hanoi in January 2017, hotel located in a great area, walking distance to the Lake and Old Quarter. Room was very nice with strong wifi and everything you needed. Breakfast was great with lot's of choices of food. The problem was the service at the coffee shop, no matter in the...

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Helpful?
Thank AlvinHongKong
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear AlvinHongKong, Greetings from Meliá Hanoi Hotel! Thank you so much for choosing Melia Hanoi during your recent visit to Hanoi city and for taking the time to post the review, even though I am sorry to hear that you were not entirely satisfied with the experience. Regarding your comment about the service at the coffee shop, I would like...

Rugby, United Kingdom
Reviewed 2 weeks ago

Booked as part of a package organised by Riviera Travel in conjunction with Asian Trails we were very happy to spend the first three nights of our tour of Vietnam and Cambodia in this hotel. It is a modern, upmarket hotel with most helpful and polite staff, who all seemed willing to do everything to ensure that our stay met...

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Helpful?
1Thank Paul S
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Paul S, Thank you so much for choosing Melia Hanoi during your two weeks trip around Asia and for your detailed review about your experience with us on Tripadvisor. We are so proud to learn that our hotel’s performance: astonishing view from the window, wide selection of delicious breakfast, comfortably furnished room and especially friendliness and helpfulness of our...

Reading, United Kingdom
Reviewed 3 weeks ago

Lovely hotel, good location, fabulous breakfast buffet, great rooms and friendly staff.. the bed was very comfortable which was just what we needed after long flight. Would certainly recommend this hotel..

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Helpful?
1Thank 52charlie
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear 52charlie, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all of our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a great motivation for the Team....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: $132 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Agoda so you can book your Melia Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#15 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#26 Spa Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
9 questions
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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quieter side of the hotel - we missed that tip. The bar is noisy and you can hear it if you're on that side of the hotel.”
 of 5 bubbles 576christav, 11 Feb 2017 | Read review
“Anything over 15 floors offers a good view.”
 of 5 bubbles paulsO7881DN, 8 Feb 2017 | Read review
“Request an upper floor. Book a larger room. Join the Melia Club for some extras.”
 of 5 bubbles jg20001, 1 Feb 2017 | Read review
“Haven't had a bad room on any of three sides....”
  • A view from room on the 11th floor of the Melia, on a gray and rainy January day in Hanoi!!
 of 5 bubbles S7117YWjohnk, 17 Jan 2017 | Read review
“Our studio suite was excellent.”
 of 5 bubbles saigondave, 16 Jan 2017 | Read review
5 of 5