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Hotel Nikko Hanoi

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#74 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Nikko Hanoi
Hotel Nikko Hanoi
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675 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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San Francisco, California
Reviewed yesterday NEW

everything is highest quality at this hotel. the staff is very friendly. the breakfast is excellent; the room details are very fine including the high technology toilets; the location is not ideal as is a twenty minute walk to the center but this does not detract from the fineness of the hotel itself. thank you for such a fine stay

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Thank glenn h
Perth
Reviewed yesterday NEW

Very nice but not worth the ridiculous price. Moved after a few days to the MERACUS 2 hotel which was less than half the price and the breakfast so much better to name but one thing. It's location is poor too as you can't walk anywhere from there. Very poor choice.

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Thank Catharmonic
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

i checked in for 5 days/4 nights during my Hanoi and Halong trip. the service is great and the food is delicious. the room is spacious and comfortable. after first night stay, our big luggage were kept for a night at hotel since we begun our halong cruise trip for sunset/sunrise viewing. we got back to hotel for additional 3...

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Thank denny222
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms denny222, Thank you so much for taking the time to share your experience regarding your recent visit to Hotel Nikko Hanoi. It is most encouraging to learn that overall you enjoyed your stay with us and we are delighted to receive your positive remarks on our hotel services and the food. Rest assured that we will pass your...

Reviewed 1 week ago via mobile

I've been staying in the Nikko in Hanoi for 3 years. Hotel is super clean and a spotless room makes it a very comfortable place. Go to Hoan Kiem lake will take about 5 - 10 minutes by taxi. Service was very good and attentive. My room was spacious and inviting. The staff was quite friendly. They are fast, friendly...

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Helpful?
Thank Crews A
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Crews A, Thank you very much for taking your precious time to give us your feedback regarding your recent stay at our Hotel Nikko Hanoi. We’re delighted to hear that you have enjoyed your stay at our Hotel especially the room, the service and the location of our Hotel. We will surely pass on your generous words of...

Reviewed 2 weeks ago

I went to weekend dim sum buffet with family at To-li in this hotel. They have adequate kind of dim sum menu, (Not so much menu than Pan Pacific dim sum buffet, though.) and the taste was great, some women staffs service were also so nice. Plus, the price is reasonable. But, time just passed 2 o'clock, suddenly big cleaning...

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Thank Japankarakimashita
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Japankarakimashita Thank you very much for taking the time to share. We are very sorry about the experience you had during your lunch. If we’re in the same situation, the things they had done was unacceptable. We’ve already reported to concerned department about this case. To improve our level of service, your feedback was very important to us....

Reviewed 2 weeks ago

I was personally disappointed by this hotel. It looks and feels very dated. I also think that for tourists it is not located in the best spot of Hanoi. Getting around in Taxi is usually quite easy and cheap in Hanoi but the most attractive places in town are not in close proximity. Moreover, one should remember that Hanoi is...

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Thank Vaho V
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Vaho V, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We are very delighted to read your compliments words about our staffs and the service, however we sincerely regret to learn about the bad impression of the location, the breakfast you had experienced during your...

Reviewed 2 weeks ago via mobile

Hotel staff were so accommodating and friendly, the breakfast was delicious and was interesting to try Japanese food. The staffs were attentive and even small details. The Japanese restaurant was incredible, was packed with Japanese businessmen. The service is great! Clearly aimed at Japanese clientelle, but not overly so. Of course, if you're a fan of Japanese style, then it's...

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Thank Chung N
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Chung N, Thank you for your feedback regarding your recent stay at our Hotel Nikko Hanoi. We’re delighted to hear that you have enjoyed your stay at our Hotel especially the room, the staffs as well as our Japanese Traditional style,which is preferred by many of our guests. And also, the variety and quantity of Japanese food fits...

Reviewed 2 weeks ago via mobile

Nice location for you to move around as well. The room's decoration are simple but nice, Cafe is also good taste but Coffee - flavored concentrate. Phone Ga is for breakfast is the best among the hotel in Hanoi. They give you many useful recommended where to go and what to eat around the city. Very good hotel. Stayed in...

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Thank CESARE S
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms CESARE S Warmest Greetings from Hotel Nikko Hanoi, Thank you for your stay recently with us at Hotel Nikko Hanoi. We are pleased to note that you appreciated the Food of our hotel especially Japanese food and breakfast with Pho Ga, a special of our hotel that is preferred by many of our guests. In addition, our Guest...

Reviewed 4 weeks ago via mobile

I am stay on Hanoi Nikko Hotel on my business trip in Vietnam. The food & the service is very good. There is a park nearby so you will see it is green and peaceful. They offer free WiFi and the location of the hotel for visiting Hanoi is pretty good and the staff is really friendly. We take 3...

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Thank Piazza S
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Piazza S, Thank you so much for taking the time to share your experience regarding your recent visit to Hotel Nikko Hanoi. It is most encouraging to learn that overall you enjoyed your stay with us and we are delighted to receive your positive remarks on our hotel services and location. Rest assured that we will pass your comment...

Reviewed 4 weeks ago via mobile

This is a five star hotel. A lot of Japanese stay in this hotel. The hotel is a little dated but offers all of the amenities. They helped me a lot and supported me with the information on the travel spots in Hanoi. The staff spoke a good English and they were very kind and helpful. Excellent food from the...

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Thank Rufus P
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear scott92, Thank you for taking the time to share your comment on recent visit to Hotel Nikko Hanoi. It is with my great pleasure to learn that you enjoyed your stay and we are delighted to receive your positive remarks on our room and facilities, our culinary, especially our service. We look forward to welcoming you back with undivided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 

Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street | Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $126 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
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Hotel Style:
#19 Luxury Hotel in Hanoi
#27 Spa Hotel in Hanoi
#48 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko Hanoi staff and other travellers.
8 questions
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Questions? Get answers from Hotel Nikko Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look in the old quarter. Better value and better location”
 of 5 bubbles Catharmonic, 24 Mar 2017 | Read review
“main street view”
 of 5 bubbles denny222, 21 Mar 2017 | Read review
“All rooms above 10/F are nice”
 of 5 bubbles ELANHK, 12 Feb 2017 | Read review
“Try to get a room away from the main road. although the vew is good, the noise from the traffic can interrupt sleep.”
 of 5 bubbles nazrenem2016, 16 Jan 2017 | Read review
“Regular room”
 of 5 bubbles Brenbeaven, 7 Jan 2017 | Read review
5 of 5