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Hilton Hanoi Opera

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Traveller (1173)
Room & Suite (413)
Dining (114)
Overview
  • Excellent43%
  • Very good40%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“diamond member”(23 reviews)
“ba mien”(23 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Hanoi Opera
Special Offer: Up to 20% Off
Hotel deals
Offers from Hilton Hanoi Opera
Special Offer: Up to 20% Off
Hotel deals
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,616)
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1,938 results
Traveller rating
826
724
265
93
30
Traveller type
Time of year
LanguageEnglish
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826
724
265
93
30
Show reviews that mention
All reviewsthe executive loungediamond memberba mienold quarterbit datedfrench quarterexcellent locationhoan kiem lakevietnamese restaurantwalking distancerooms are spaciousbreakfast buffetan upgradehalong baystayed here for nightscentral locationpho
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1 - 5 of 1,938 reviews
Reviewed yesterday

It was terrible. I make a reservation through the official website rather than a third party. Because I think that it is better to get more services. Even though the official website price was more expensive than the third party. When I woke up, I...More

Thank Brandon N
Hotel's Favourite
Reviewed 10 May 2018

The Hilton Opera Hotel in Hanoi is one of the finest hotels I have ever stayed at. I was offered a 5th floor balcony room over looking the town square for Lunar New Years Eve night and it was a spectacular room with the best...More

Thank carljmoritz111
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 14 May 2018

Dear carljmoritz111 Wow, thank you for a wonderful review. I was pleased to read you had a great stay Kind regards Andrew

Reviewed 3 days ago

I usually stay with Hilton wherever I can to accumulate points and Hilton Hanoi Opera is by far the worst Hilton, I have ever stayed in. Checked in around 10pm in the evening after flying in from Siem Reap. The receptionist was not very friendly,...More

Thank Flying-Dane-US
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 3 days ago

Dear Flying-Dane-US Thank you for your review, albeit not great, it is important to help us progress with renovation plans for some areas. Kind regards Andrew

Reviewed 4 days ago

I came here and stayed for about 2 week on 2 different occasions, and I felt the service and food was excellent. I am a diamond member and the executive lounge staff treated us really well, as well as the room attendants and everyone else...More

Thank kpchitown
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 3 days ago

Dear kpchitown Thank you for a wonderful review. I was pleased to read you loved the macaroons Kind regards Andrew

Reviewed 5 days ago via mobile

Good: Service was prompt and friendly. However the facility is way below par. Our room was dark and dated. The window is small and the furniture is bizarrely old. No extra towels or perks like soft pillows. I checked several rooms and they’re similar. The...More

1  Thank budmerlon
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 3 days ago

Dear budmerlon Thank you for sending in your review. I am sorry that we failed to deliver a great experience for you, and, that you wont be back to stay at some point in the future. We will remain focused on improving and hopefully one...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 106 - USD 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Centrally Located Hotel in Hanoi
#15 Business Hotel in Hanoi
#68 Family Hotel in Hanoi
#6 Classic Hotel in Hanoi
#197 Charming Hotel in Hanoi
#17 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 106 - USD 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Centrally Located Hotel in Hanoi
#15 Business Hotel in Hanoi
#68 Family Hotel in Hanoi
#6 Classic Hotel in Hanoi
#197 Charming Hotel in Hanoi
#17 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1173)
Room & Suite (413)
Dining (114)
Pool & Beach (67)
Amenities (40)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ee Chien C
7 March 2018|
AnswerShow all 6 answers
Response from HKD-MEL | Reviewed this property |
Great rooms and location - just go for it
0
Votes
Poch G
10 February 2018|
AnswerShow all 7 answers
Response from HKD-MEL | Reviewed this property |
Yes - airport transfers are available
0
Votes
calje111
21 January 2018|
AnswerShow all 3 answers
Response from Lynda W | Reviewed this property |
I am not sure, sorry.
0
Votes
Room Tips
"go to the Sofitel"
Read review
"Executive Floors are 6 and 7."
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"Choose a club room, gives you the advantages you like when you are out."
Read review
"insist for quiet rooms"
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