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Diamond Westlake Suites

Agoda.comUSD 105*
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#121 of 580 Hotels in Hanoi
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 125*
USD 105*
Great Deal
USD 125*
USD 122*
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Diamond Westlake Suites
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83 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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Perth
Reviewed 2 weeks ago

First time into a Hanoi and we're so glad we booked into this space! Has first found an AirBnB in the Old Quarter but decided we needed a pool to cool down at the end of our days of exploring. Service > couldn't do enough for us...a wonderful start to our Vietnamese adventure! Location > even though you are a...

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Helpful?
Thank Ramahan
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Ramahans, Thank you for the wonderful feedback. We are all thrilled here to know your family enjoyed their stay for their first trip in Hanoi. Very nice as well to know you enjoyed the service provided by the team. We would be more than delighted to have the opportunity to welcome you again. Kind regards, Romain P.

Hanoi
Reviewed 2 weeks ago

The hotel is located quite far from the city centre but it's still easily accessible as there are taxis everywhere. Our room was great! We had a kitchen with everything you need and a really comfy bed. The swimming pool is perfect for cooking off in a hot day and there are plenty of other facilities too.

Review collected in partnership with this hotel
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Helpful?
Thank Rachael O
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Rachael O, Thank you for the nice review. My team and myself are delighted to know you had a wonderful stay with us. We are eagerly waiting for the opportunity to serve you again! Kind regards, Romain P.

Auckland, NZ
Reviewed 2 weeks ago

We stayed 4nites here. It's about 15-20mins drive from Old Quarter (OQ) in a residential type area. Lovely, peaceful & quiet....esp after the craziness of OQ! Huge spacious 2 bedroom apt. Big Tv and DVD, kitchen, adequate bathrooms, great pool (though it was a wee bit cold weather wise to use too much!). Free shuttles to Hanoi main cbd, but...

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Helpful?
Thank Peach007
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Peach007, We are all delighted to know you stay was a very pleasant one, thank you for chosing us while in Hanoi! We would be more than happy to have the opportunity to serve you and your family again. Kind regards, Romain P. PS: If you come during the summer, our large outside swimming pool will be ideal at...

Shanghai Region, China
Reviewed 3 weeks ago

The apartments are located in Tay Ho right on West Lake. They are in a great location, but yet are away from the noise and chaos of the traffic. The buffet breakfast was good with lots of choice, but there are much better choices outside the hotel for lunch and dinner. The only real complaint we had was the bed...

Review collected in partnership with this hotel
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Helpful?
Thank mdburns1978
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear mdburns1978, Thank you for the review, we are delighted you enjoyed the experience while staying with us. Very nice to know you enjoyed the Breakfast as the team just worked on it. Lunch and dinner will be updated as well with more local favorites and popular items for all to enjoy. we are all looking forward to be of...

Sydney, Australia
Reviewed 4 weeks ago

These apartments are near Westlake out of the noise and bustle of Hanoi. Very large apartments within easy reach of Hanoi. Shuttle service from hotel or just a short taxi ride. There is a large pool to relax in and the breakfasts are very good. Comfortable beds and very clean. Everything you need to enjoy your stay. Very helpful reception...

Review collected in partnership with this hotel
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Helpful?
Thank Susan1802
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Susan1802, Thank you for sharing your experience. We are delighted to know you enjoyed the stay and that our apartments, service and relaxing location contributed in making your trip enjoyable. On behalf of our entire team, we would be thrilled to have the opportunity to welcome you again. Kind regards, Romain P.

South Africa
Reviewed 14 February 2017

This hotel is located on the Westlake. Here is why you should choose staying here rather than in the Old Quarter: 1) The rooms are large, modern and even come with a kitchenette making it perfect for families. In the Old Quarter, the rooms are extremely small and most have old fashioned decor. 2) The Westlake is away from the...

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Helpful?
1Thank Muhammad C
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Muhammad C, Thank you for taking the time to share your experience. We are delighted you had an enjoyable stay with us. Yes indeed, we provide comfortable and fully serviced apartment, ideal to relax after discovering the hustle and bustle of Hanoi old quarters! We are all looking forward to having the opportunity to serve you again, Kind regards,...

Reviewed 17 January 2017 via mobile

This hotel has large apartments with a kitchen, dining room, lounge and ensuite. The apartments are clean with nice decor, only the bathroom is old-fashioned with a bathtub- shower combination and a curtain. This hotel has a large pool, playground, squash courts and tennis courts. The hotel has a complimentary shuttle service to the old quarter as well.

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Helpful?
Thank Humeira C
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Humeira C, Thank you for chosing us as your place to stay while in Hanoi. It is nice to know you enjoyed the experience. Indeed we have the largest outside space in the area with full facilities, scheduled transportation and well appointed apartments. We are looking forward to having the opportunity to serve you again. Kind regards, Romain P.

Reviewed 2 January 2017 via mobile

Pros : Nice & friendly staff. Quite accommodative as well. Excellent for people who need kitchenette. The kitchen does have all the basic items needed for cooking including a toaster, rice cooker, microwave cum oven and an electric kettle. Nice lakeside location - just that it is not central (bit off centre from old quarters Hoàn Kiem Lake). But it...

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Helpful?
Thank Anand M
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Anand M, Thank you very much for the review. The team will be delighted to know you enjoyed the friendly service and the overall product. We do have some "outside" hangers available upon request. If we have the pleasure to welcome you again, do not hesitate to ask our residence service center for support. Kind regards, Romain P.

Vittangi, Sweden
Reviewed 16 December 2016 via mobile

This is really an oasis from Hanois busy tempo and pollution. Perfect for a business accomodation and for sure for families. Superb service and a really good breakfast with something for every taste. Clean and spasious rooms, big pool area and a small mini market. Highly recommended.

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Helpful?
Thank Päivi J
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Paivi J, It was our pleasure to be of service to you during your stay in Hanoi and thank you very much for taking the time to write a review. Kind regards, Romain P.

Hastings, United Kingdom
Reviewed 10 December 2016 via mobile

We chose this from reviews that said it was a great place to stay to relax in, having been in Asia for a month and feeling tired, both also had picked up colds. This was exactly what we needed. It is further out, but that means quieter, fresher air and clean, and they do have the free shuttle bus. The...

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Helpful?
Thank Kiffs68
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Kiffs68, Thank you for the review and we are delighted you enjoyed your stay with us. My team will be very happy to know they contributed to your overall comfort and satisfaction while in Hanoi. We are very much looking forward to welcome you back. Kind regards, Romain P.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the exclusive Quang Ba area on the north-eastern fringe of Hanoi's scenic Ho Tay Lake, Diamond Westlake Suites offers the best of both nature and modern living. A mere 15 minutes drive away from the city, the executive residence is easily accessible to banks, shops, entertainment areas and restaurants. ... more   less 

Additional Information about Diamond Westlake Suites

Address: 96 To Ngoc Van Street, Quang An Ward, Tay Ho District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $116 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Diamond Westlake Suites 4.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Asiatravel.com Holdings, Travelocity, Agoda, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Diamond Westlake Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#37 Luxury Hotel in Hanoi
#48 Spa Hotel in Hanoi
#62 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Westlake Suites staff and other travellers.
8 questions
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Questions? Get answers from Diamond Westlake Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had an apartment overlooking the pool which was very nice.”
Susan1802, 29 Mar 2017 | Read review
“Request rooms over looking west side lake”
cadar_13, 31 Oct 2016 | Read review
“Choose a room with a view to the lake”
NadaHanoi, 12 Oct 2016 | Read review
“Ask for pool view.”
lizwild08, 29 Sep 2016 | Read review
“Ask for a lake view or a pool view”
guptaax123, 13 Apr 2016 | Read review
5 of 5
Agoda.com
USD 105* /night
View Deal
Booking.comUSD 125
Expedia.comUSD 122
Hotels.comUSD 122
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*Disclaimer
Prices are for 1 room, 2 adults
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