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01/10/2017 02/10/2017
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    Diamond Westlake Suites

    96 To Ngoc Van Street, Quang An Ward, Tay Ho District, Hanoi 10000, Vietnam
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 125*
    USD 88*
    SAVE USD 37
    USD 105*
    USD 121*
    Traveller (52)
    Room & Suite (18)
    Pool & Beach (5)
    The Hanoi Club Hotel & Lake Palais Residences
    266 reviews
    #187 of 595 hotels in Hanoi
     
    Elegant Suites Westlake
    170 reviews
    #24 of 405 Speciality lodging in Hanoi
     
    Fraser Suites Hanoi
    84 reviews
    #158 of 595 hotels in Hanoi
     
    Somerset Grand Hanoi
    694 reviews
    #76 of 595 hotels in Hanoi
     
    Overview
    • Excellent67%
    • Very good29%
    • Average4%
    • Poor0%
    • Terrible0%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    4.5 Star Hotel
    All hotel details
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    The Hanoi Club Hotel & Lake Palais Residences
    266 reviews
    #187 of 595 hotels in Hanoi
     
    Elegant Suites Westlake
    170 reviews
    #24 of 405 Speciality lodging in Hanoi
     
    Fraser Suites Hanoi
    84 reviews
    #158 of 595 hotels in Hanoi
     
    Somerset Grand Hanoi
    694 reviews
    #76 of 595 hotels in Hanoi
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (100)
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    1 - 5 of 74 reviews

    Reviewed 2 weeks ago

    This a very large complex rather than hotel. The gardens are attractive and well kept. Rooms are huge and well equipped. We were upgraded to a two bedroom apartment. The whole place is very secure. Staff were polite,helpful and attentive. Cleaning was very thorough.Large pool...More

    Thank Paul J
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 2 weeks ago

    Dear Paul J, Thank you very much for the review. The team will be thrilled to know you had a great stay. We are all hoping to have the opportunity to serve you again. Kind regards, Romain P.

    Reviewed 4 weeks ago

    Everything was a good as we could have hoped. We had a very comfortable, spacious and clean 2 bedroomed apartment for 6 nights. The service overall is a credit to management and staff. The facilites - pool, gym and shop were very good. The front...More

    1  Thank mitchells51
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 4 weeks ago

    Dear mitchells51, Thank you very much. It is very important to know we delivered what we strive for: service, good facilities and an overall positive experience during your stay. The entire team will be more than happy to know you enjoyed your time with us....More

    Reviewed 11 August 2017 via mobile

    My husband and niece stayed here two nights. Spacious, clean and the breakfast is lovely. There's a hairdresser just not far from here outside the gates whom are lovely, a Bbq restaurants within short walking distance lakeside from the hotel which is cheap and quiet...More

    Thank taiamaiwairua
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 12 August 2017

    Dear Karina and Mike, Thank you very much. The entire team will be very happy to know they made your stay at Diamond Westlake an enjoyable experience. We are all hoping to see you back soon and to have the opportunity to serve you again....More

    Reviewed 8 August 2017

    The suite rooms are spacious, with all the necessary facilities, from washing machines, microwaves, cooker, etc., all kept immaculately clean by the hotel staff who are never intrusive. Breakfast only is served, but it is well cooked and what is offered is varied. Facilities include...More

    Thank douglasgmm
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 9 August 2017

    Dear Douglasgmm, The team at Diamond Westlake will be delighted to know they made your stay a pleasant one Thank you for very much for recommending and sharing the experience. We are looking forward to having the opportunity to serve you again. Kind regards, Romain...More

    Reviewed 6 August 2017

    This property feels more like a serviced apartment than a hotel. There are separate buildings and parking garages, connected by corridors and courtyards. There is no ramp up to the lobby entrance, so prepare to lift your luggage up the stairs or ask the porter...More

    Thank Susan W
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 7 August 2017

    Dear Susan W, Thank you very much for taking the time to write this detailed review and for the valuable feedback. It is really nice to know our team provided you with a great service. Kind regards, Romain P.

    The Hanoi Club Hotel & Lake Palais Residences
    266 reviews
    #187 of 595 hotels in Hanoi
     
    Elegant Suites Westlake
    170 reviews
    #24 of 405 Speciality lodging in Hanoi
     
    Fraser Suites Hanoi
    84 reviews
    #158 of 595 hotels in Hanoi
     
    Somerset Grand Hanoi
    694 reviews
    #76 of 595 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Business Centre with Internet Access
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Golf Course
    Details
    • Price range
    • USD 88 - USD 143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Luxury Hotel in Hanoi
    • #46 Spa Hotel in Hanoi
    • #61 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 167
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Asiatravel.com Holdings, Priceline, Ctrip TA, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Diamond Westlake Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (52)
    Room & Suite (18)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (70)
    Family and Play Areas (6)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Thang Loi Hotel
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tomhar
    6 July 2017|
    Answer
    Response from Susan1802 | Reviewed this property |
    Hi. This hotel does not have massage facilities to my knowledge. It mainly caters for families that temporarily working in Hanoi. We enjoyed the quiet atmosphere and large apartment. The shuttle service to the city was also... More
    0
    Votes
    firsttime2009
    3 December 2016|
    AnswerShow all 3 answers
    Response from 409gadj | Reviewed this property |
    ‫There is a lift‬
    1
    Vote
    Google Translation
    Winnie_X1
    2 November 2016|
    AnswerShow all 6 answers
    Response from DiamondWestlake | Property representative |
    Dear Ms. Winnie, Thanks so much for your interest in our property! It’s our great pleasure to have the chance to welcome you here. As per policy, the residents can use all our facilities including sport facilities (tennis... More
    0
    Votes

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