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Sofitel Legend Metropole Hanoi

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Traveller (4680)
Room & Suite (992)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“opera wing”(685 reviews)
“bamboo bar”(369 reviews)
“old wing”(341 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
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Reviews (7,333)
Filter reviews
5,930 results
Traveller rating
4,858
802
195
48
27
Traveller type
Time of year
LanguageEnglish
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4,858
802
195
48
27
Show reviews that mention
All reviewsopera wingbamboo barold wingbomb sheltermacaroonsspices gardenbunker tourle beaulieuchocolate buffetjoan baezgrand premium roombutler servicehistorical hotelvietnam warvietnamese restaurantclub floorclassic hotel
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1 - 5 of 5,930 reviews
Reviewed yesterday

Second stay there, two years apart and better than I remembered. Every aspect of this hotel is excellent with staff attitude, professionalism and service equal to the best in the world. If you are visiting Hanoi, not staying at the Metropole means you are missing...More

Thank HIGHFLYA217
Hotel's Favourite
Reviewed 16 July 2018 via mobile

Our experience of the hotel began at the airport where we were met by a very efficient team providing a limo service to the hotel, we were personally greeted by Ha at the limo door and escorted to the Metropole club to check in, we...More

3  Thank Muscath
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded 22 July 2018

Dear Muscath, Thank you for your wonderful word of appreciation for our warm welcome from arrival to the departure and on the top our services impressed you. It is our delight to know that you had a wonderful stay here with the comfortable room and...More

Reviewed 2 days ago

Beautiful room, great facilities but most importantly exceptional staff. The in house restaurants are excellent but it is also easy to get out into central Hanoi to enjoy other things. A real sense of history here and one of the finest hotels we have ever...More

Thank kennethcL1428XE
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded yesterday

Dear kennethcL1428XE We thank you very much for your time to write us a kind review on TripAdvisor. It is grateful to read that you enjoyed our "beautiful room", "great facilities" and the excellent service of our staff. We will certainly share your generous words...More

Reviewed 4 days ago via mobile

Never be disappointed whenever I come back here! They treated us really special. Love the smell, decoration, it’s history and service! EXCELLENT! The food was good, not too big pool but enough for a relax swimming. Don’t miss the beautiful hanging garden!More

Thank Hyacinth J
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded 3 days ago

Dear Hyacinth J, We would like to thank you for your gratitude, and such a valuable review. We are delighted to see that you always enjoyed your stay with us from the decoration to the scent, the history, the food and the service. I am...More

Reviewed 4 days ago

I am a tour leader from Taiwan. 09.09-11.09 my group stayed in Metropole for two nights. I was amazed by the service, the breakfast and the decoration of hotel. No matter I stood in the lobby or on the hallway, the staff always greeted me...More

Thank VivienC176
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded 3 days ago

Dear VivienC176, I would like to thank you for taking the time to write such a delightful review about our Sofitel Legend Metropole Hanoi. It truly warms our heart to know that we were able to meet your expectations and make your stay worth while....More

View more reviews
About
Description
Primary photo: La Terrase ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
364
Price range
USD 246 - USD 476 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Legend Metropole Hanoi Hotel Hanoi
,
Accor Metropole Hanoi
,
Sofitel Hanoi
,
Sofitel Metropole Hanoi
,
Hanoi Sofitel
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
364
Price range
USD 246 - USD 476 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Legend Metropole Hanoi Hotel Hanoi
,
Accor Metropole Hanoi
,
Sofitel Hanoi
,
Sofitel Metropole Hanoi
,
Hanoi Sofitel
Location
Vietnam > Hanoi
Photos
Traveller (4,680)
Room & Suite (992)
Dining (420)
Pool & Beach (275)
Business Centre & Event Rooms (30)
Family and Play Areas (8)
Nearby
Nearby HotelsSee all 638 hotels in Hanoi
Hotel de l'Opera Hanoi
1,699 reviews
.11 km away
Conifer Boutique Hotel
566 reviews
.13 km away
Splendid Jupiter Hotel
357 reviews
.14 km away
Grand Cititel Hanoi Hotel
5 reviews
.25 km away
Nearby RestaurantsSee all 2,895 restaurants in Hanoi
El Gaucho - Argentinian Steakhouse
389 reviews
.12 km away
Bamboo Bar
315 reviews
.01 km away
Le Club Bar
264 reviews
.01 km away
Club Opera Novel
301 reviews
.11 km away
Nearby AttractionsSee all 1,875 attractions in Hanoi
Ly Thai To Park
165 reviews
.28 km away
Museum of the Revolution
135 reviews
.25 km away
Red Moon Gallery
8 reviews
.13 km away
Aclass Cruises
2,351 reviews
.30 km away
Questions & Answers
Ask a question
Kpop80
25 June 2018|
AnswerShow all 10 answers
Response from SLMHHanoi | Property representative |
Dear Kpop80, Thank you for your question. Please be informed that, in our hotel, all room which located in Opera Wing have bath tub. We eagerly look forward to your upcoming stay with us. Sincerely, William... More
1
Vote
Sally W
13 April 2018|
AnswerShow all 3 answers
Response from SLMHHanoi | Property representative |
Dear Sally W, Thank you very much for your interest in our Spa treament. Please see here our price: Body Massage 60 minutes: 1,900,000VND net for one person. Body Massage 90 minutes: 2,500,000VND net for one person. Sothys... More
0
Votes
jbk999
19 March 2018|
AnswerShow all 5 answers
Response from wooglin721 | Reviewed this property |
Not to my knowledge.
0
Votes
Room Tips
"Treat yourself to a Club Room"
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"Club upgrade really worth the extra dollars"
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"Room 364 which I stayed was lovely"
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"Don't worry, they are all good."
Read review
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