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Golden Silk Boutique Hotel

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#86 of 574 Hotels in Hanoi
Certificate of Excellence
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Golden Silk Boutique Hotel
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742 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Melbourne, Australia
Reviewed 16 June 2016 via mobile

We found this hotel to be perfect for our trip. We are going from Melbourne to London and had a 6 day stopover in Hanoi. The room is nice and very clean with lockable safe and great wifi speed. The wifi is all over the hotel at the same speed and not just the lobby. They offered to store our...

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Helpful?
Thank Andy P
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Andy P, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique hotel. We are very happy to hear that Golden Silk Hotel made your trip to be perfect. When you return to Hanoi, please drop me an email then everything will be arranged. Me & my team looking forward to welcoming you back. With...

Perth, Australia
Reviewed 9 June 2016

The old quarter in Hanoi is a full of hustle and bustle and should you want to be in the midst of it the place to be is " THE GOLDEN SILK" its a quaint place with warm friendly staff always eager to help. The rooms are clean and comfortable. The location is excellent as its centrally located and every...

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2Thank Michael D
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Michael D, Thank you so much for sharing GREAT EXPERIENCE about your recent stay with Golden Silk Boutique hotel. I will share your comments to team like a great encouragement to them to make sure always provide best service to our customers. It was our pleasure to serving you & we look forward to welcoming you back. With my...

Hong Kong, China
Reviewed 9 June 2016

The hotel has a very good location in the old town. There are many good restaurants and pubs within walking distance. Although a local hotel, taking the price of VND 1.5 Mio per night into consideration, its very good value for money. Rooms are nicely furnished; everything works & is well maintained. FOC wifi within the premises. Nice and good...

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1Thank Thomas_0608
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Thomas_0608, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Reviewed 29 May 2016 via mobile

Thank you to Emily and all the staff at the hotel for making our first trip to Hanoi so special. Your staff were fantastic and the room was great. I would also like to thank Ba Ky for looking after us in the roof top bar and making my Wife great whisky sours. Happy to recommend and look forward to...

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Helpful?
1Thank Jon C
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Thank you Jon for sharing your satisfy experience about the recent stay with Golden Silk Hotel. I will share this fantastic review to our team like a great encouragement to them always do the best in their job. It was our pleasure to serving you & we look forward to serving you again. Jon, once again thank you for choosing...

Nokia, Finland
Reviewed 24 May 2016

The hotel was booked for us by Ha long bay No limit cruises as a part of a package deal. I could'nt have chosen better myself. Very nice and welcoming atmosphere with excellent service. Nice room with a balcony facing the lively Hang gai street, yet the hotel being very peaceful. It has the best possilble location too near the...

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1Thank Saara K
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Saara K, Thank you so much for sharing your satisfy experience about the recent stay with Golden Silk Hotel & your goodwill to recommend us to others. It was our pleasure to serving you & we look forward to serving you again. With my best regard, Emily Chu General Manager

Reviewed 23 May 2016 via mobile

We stayed at this hotel for 2 nights in 2 separate rooms on either side of a Halong Bay trip and really enjoyed this hotel. I liked the simple decor in the rooms and enjoyed the service. Breakfast was substantial but not special, the bathrooms were good but the shower made quite a bit of mess but we couldn't fault...

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1Thank Jeantash
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jeantash, Thank you for sharing your satisfy experience about the recent stay with Golden Silk Boutique hotel. It was our pleasure to serving you & we look forward to serving you again soon. Kind regards, Emily Chu General Manager

Newcastle, Australia
Reviewed 23 May 2016

Our first time in Hanoi and this hotel did the trick. Good location in the old town only minutes walk from many places of interest. Yes it can be noisy at times but that's Hanoi in general. Staff very friendly, breakfast pretty good and overall rooms were comfortable. The only slight negative was the rooftop bar, don't bother there's plenty...

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1Thank Scottiehere
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Scottiehere, Thank you for spending time to review us on Tripadvisor & we do appreciate for your feedback. It was our pleasure to serving you & we look forward to serving you again. With my best regards, Emily Chu General Manager.

Vancouver, Canada
Reviewed 19 May 2016 via mobile

Was looking forward to our stay here in Hanoi. We booked & paid for a room on Expedia days in advance. When we arrived we were told conflicting stories as to why we couldn't stay there ( everything from air conditioning issues to the government). We were taken to a significantly lesser quality hotel down the road. The hotel did...

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Thank tikicanuck
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Tikicanuck, Thank you for your feedback & I do apology for the inconvenience experience you had have at the recent stay with us. I really don't want to give more excuses or any explanation about what happened BUT I wish if you could told us that you were not satisfy with our compensation immediately so we could fixed it...

Singapore
Reviewed 16 May 2016

Spent 3 nights at the hotel. Check in was a breeze and the room is very clean. Not much variety for breakfast but was sufficient for me. Staffs are always wearing a friendly smile. There're street hawkers and restaurants as you walk out of the hotel. Hotel is right smack in the middle of Old Quarters and the lake is...

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1Thank lifestyle78
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Lifestyle 78, Thank you for sharing your experience about the recent stay at Golden Silk & we do appreciate for your feedback. It was our pleasure to serving you & we look forward to serving you again. with my best regards, Emily Chu General Manager

Tokyo, Japan
Reviewed 15 May 2016

I have stayed four hotels in Hanoi, and this hotel was satisfactory level. The room is clean and wide enough, as shown in the picture. Location is quite conveneient to the centre of the city. Provides tour information. ハノイ市内では旧市街で2か所、新市街で2か所の計4箇所に泊まったことがあるが、十分に合格レベル。 写真のとおりの内装。部屋はきれいで、広く感じた。 立地もホアンキム湖に近くてよい。旧市街にあるので騒々しいことも想定していたが、上階に泊まったこともあってか静かであった。 複数の道が交差しているエリアなので、念のためフロントで地図をもらっておくとよい。

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Thank 相模野君

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $74 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its a matter of personal choice.”
 of 5 bubbles alanwnn, 17 Jan 2017 | Read review
“Ask for the king-size beds”
 of 5 bubbles Bronze60, 17 Jan 2017 | Read review
“First get the room, than pay”
 of 5 bubbles opeterhaensel, 12 Jan 2017 | Read review
“Rooms at the rear are quieter, we had a luxury room which had everything you need.”
 of 5 bubbles susanbD722SB, 9 Jan 2017 | Read review
“The king beds are actual kings...very big.”
 of 5 bubbles taylorv2017, 15 Dec 2016 | Read review
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