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Golden Silk Boutique Hotel

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#87 of 574 Hotels in Hanoi
Certificate of Excellence
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723 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Houston, Texas
Reviewed 5 May 2016 via mobile

The hotel is excellently placed in the heart of the Old Quarter. We stayed in a executive suite for a bit more space for our four night stay. The hotel met us at the airport and drove us to the hotel, which eradicated the stress of arriving in a new city. The rooftop bar is pleasant and gives a great...

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Helpful?
2Thank danlace1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Danlace1, Thank you for your nice & details feedback about your recent stay with the Golden Silk Boutique hotel. We do appreciate that you let us know the weaknesses. It is the best way to help us to improve both facilities & services. It was our pleasure too serving you & we look forward to serving you again. Kind...

Batu Ferringhi, Malaysia
Reviewed 4 May 2016

Worst hotel we stayed in during our tour of Hanoi . We booked a studio suite with balcony but end up we very dissapointed with the dirty , small tiny and run down balcony and not worth for the value . We booked this hotel it's mind-boggling why this hotel has so many outstanding reviews. Normally, we would not have...

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Helpful?
1Thank EQQ
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear EQQ, Thank you for spending time to review us on Tripadvisor. We do appreciate your feedback, which would definitely an useful source for us to continuously improve both facilities & services. Accordingly your feedback, I am terribly sorry for the dirty balcony & I had immediately worked out with housekeeping team to make sure they do properly their job....

Sydney, Australia
Reviewed 30 April 2016 via mobile

After having a terrible time in Hang My hotel we decided to move into a better hotel and a friend suggested Golden Silk. We were thankful to stay here. It is slightly expensive but the rooms are great and breakfast was amazing. It is close to all the activities in Hanoi old quater area which made our stay even more...

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Helpful?
Thank dwaipayansengupta
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Dwaipayansengupta, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Stellenbosch, South Africa
Reviewed 27 April 2016

We stayed here for 2 nights. This hotel has got so much charm, it is a real gem in the centre of Hanoi. Perfect location, walking distance to night market, shops, the lake & many more attractions. The room was very nice with everything you need from a hotel, bathroom was good as well. Excellent breakfast. Overall I had a...

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Helpful?
Thank RizzieB
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear RizzieB, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Los Angeles, California
Reviewed 27 April 2016

Really enjoyed our stay here, great rooms, great breakfast buffet, local to many things and easily walkable to many attractions/areas! Cheap too! Couldn't have asked for a better place for the price that was so close to everything.

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Helpful?
Thank Musicalmindz
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear TripAdvisor Member, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Cranbourne, Australia
Reviewed 20 April 2016 via mobile

Very clean, staff are very friendly & rooms are decent in size. I stayed in a Deluxe & although it didn't have a window to the street there is a cute window to the foyer with a blind to make more cozy. The breakfast is delicious. The Pho was one of the best I had. Close to Night Market, Lake,...

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Helpful?
1Thank Mandy M
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Mandy M, Thank you for your "lovely" review about us on TripAdvisor. We happy to learn that you had enjoyed everything at Golden Silk Hotel, even the room without a window. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Reviewed 10 April 2016 via mobile

Hanoi is on your doorstep from this hotel, but that's the best thing about it. The room was ok if a little expensive. The breakfast was average, probably the worst coffee I had in Vietnam. They were kind enough to look after our bags while we went to Halong Bay, and they gave us an upgrade to the top floor...

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Helpful?
1Thank Nick S
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Nick S, Thank you for your review about Golden Silk Boutique hotel. We glad that you were satisfied with hotel's location & service. BUT very regret that the breakfast, including coffee were not meet your expectation. I had a meeting with our F&B Manager to make sure the service will improved. Thank you again for choosing stay with us...

Melbourne, Australia
Reviewed 9 April 2016 via mobile

Lovely attentive staff, and very good breakfast. Our rooms were studio double interconnecting with twin and they were very spacious and comfortable. We had windows and balcony to watch the traffic from which was fun, however 'beep beep' is quite loud and if you want to go to sleep before midnight is an issue, if you don't have ear plugs....

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Helpful?
1Thank Merrilyn W
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Merrilyn W, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Luang Prabang, Laos
Reviewed 7 April 2016

Great service and value.. Wonderful selection of Vietnamese or Western breakfast. Staff are very pleasant and helpful..a great location for taking in the sights and feel of the city. Would highly recommend the experience.

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Helpful?
1Thank 668glennh
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear 668glannh, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel & your good will to recommend us! Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to...

Preston, United Kingdom
Reviewed 3 April 2016 via mobile

Really well located in the centre of Hanoi & nice boutique hotel. Service by all staff outstanding & Great breakfast variety. Walking distance to all main attractions including the war museum and a little further is a hidden lake that still has the remains of a B52 bomber sticking out of it, awesome!!

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1Thank Helen F
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Helen F, Thank you so much for sharing satisfy experience about your recent stay with the Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $75 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if a room has a window when booking”
 of 5 bubbles PaulaHK2016, 30 Nov 2016 | Read review
“Rooms with balcony are limited, probably two rooms on each floor.”
 of 5 bubbles 康提斯里蘭卡, 21 Nov 2016 | Read review
“Well-located in the busy Old Quarter but lively and close to things. The Presidential Suite is great, up the top and with terrace.”
 of 5 bubbles barbaracT8436DZ, 14 Nov 2016 | Read review
“We had a balcony which was nice. Roof top bar is ok too.”
 of 5 bubbles 517pjm, 20 Oct 2016 | Read review
“Try not to get the room facing the main road however if there is no choice get the room at the highest possible floor.”
 of 5 bubbles GTTulas, 1 Oct 2016 | Read review
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