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Golden Silk Boutique Hotel

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Traveller (265)
Room & Suite (334)
Dining (49)
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Overview
  • Excellent42%
  • Very good45%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“studio suite”(18 reviews)
“great location”(127 reviews)
“old quarter”(209 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (884)
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All reviewsstudio suitegreat locationold quarterhang gai streetpiano barhalong baybusy streetno windowwithout windowsother hotelshoan kiem lakecentral hanoiwalking distancelarge roomthe hotel is cleanwater puppet theatrebuffet breakfast
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51 - 55 of 765 reviews
Reviewed 29 September 2017 via mobile

The property is very well maintained. A new hotel in hanoi old quarter. Rooms and washrooms are very well kept! Front office staff are not the most friendliest and i paid full upfront and forgot to ask for a bill! The gentleman who checked me...More

Thank Sid_sidath
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded 1 October 2017

Dear Sid_sidath, Thank you for choosing to stay with Golden Silk Hotel & your feedback. On behalf of the hotel Management I do apology you for the inconvenient caused by the careless mistake of our front desk staff. I had a meeting with front desk...More

Reviewed 29 September 2017 via mobile

In the midst of the great location of the Old Quarter in Hanoi this hotel presents all features of a pleasant stay.its minutes away from shopping, the street food culture, restaurants , lake and historical places. I stayed here for few days than went to...More

2  Thank Pat K
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded 1 October 2017

Dear Pat K, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Your great review has been shared with team, especially to Chi, she is new comer & trying her best. It was our pleasure to serving you...More

Reviewed 28 September 2017

We stayed as a couple in this hotel for a total of 5 nights. Staff were kind to look after our bags safely whilst we stayed in Halong Bay for 1 night. Throughout the duration of our stay we found the staff to very friendly....More

Thank Twyla H
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded 29 September 2017

Dear Twyla H, Thank you so much for choosing stay with Golden Silk hotel & your comments. It is not only help us measure your expectations but also assists us in maintaining and improving our service. It was our pleasure to serving you & we...More

Reviewed 15 September 2017 via mobile

Location is excellent. It's near the shopping area, near the Church and restaurants. The best asset of the hotel is it's staff who really did their best to make our stay in Golden Silk Boutique Hotel a very memorable one. Fastastic job, keep up the...More

2  Thank Ricardo Ramento D
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded 20 September 2017

DearRicardo Ramento D, Thank you so much for your fantastic review about Golden Silk hotel on Tripadvisor. It has been shared to the team specially to Tracey, Lee & Peter, who are always trying their best to provide excellent service to customers. It was our...More

Reviewed 15 September 2017

After staying a couple of nights then taking a night off to go to Halong Bay we were upgraded to a room with a balcony overlooking the street and that was great. The location is really good, being in the middle of a busy part...More

3  Thank J_M30a
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded 20 September 2017

Dear J_M30a, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 54 - USD 78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hanoi
#36 Luxury Hotel in Hanoi
#39 Romantic Hotel in Hanoi
#56 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 54 - USD 78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hanoi
#36 Luxury Hotel in Hanoi
#39 Romantic Hotel in Hanoi
#56 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (265)
Room & Suite (334)
Dining (49)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
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annierosewright
25 January 2018|
AnswerShow all 3 answers
Response from Malaiya S | Reviewed this property |
6.30am to 10.00am. The breakfast is decent but you may get bored eating the same dishes every other day.
0
Votes
Helenturkey
11 December 2017|
AnswerShow all 6 answers
Response from flashpacker50 | Reviewed this property |
Hi Helen You are from Whitstable like me!! I think rooms vary hence reviews. We had balcony suite at front on 7 th floor. It was not noisy? I think rooms at the back have no windows? Location is great just walk everywhere... More
1
Vote
jo_kent1
5 April 2017|
AnswerShow all 4 answers
Response from SeattleBrooklynBoy | Reviewed this property |
Yes breakfast is open to anyone. Depends what country you come from and the currency you use. We came from the US and thought with our exchange rate it was inexpensive
1
Vote
Room Tips
"get a room with outside windows"
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"Definitely a room with a window to the street or with a balcony. It can get claustrophobic in the the Deluxe..."
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"Get a room with a window or balcony."
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"If you desire a window, request a room on an upper floor."
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