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Golden Silk Boutique Hotel

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#89 of 577 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Golden Silk Boutique Hotel
Golden Silk Boutique Hotel
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761 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Wymondham, United Kingdom
Reviewed 3 February 2016

We stayed 3 nights at this hotel, arrived very early in the morning but our room was not available, not their fault though and they did give us a temporary room as soon as they had one, for a small charge of course. Be warned if you go to Hanoi in winter, as we did and you get hit by...

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Helpful?
Thank proyle
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Proyle, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. It was our pleasure to serving you & looking forward to serving you again. Kind regards, Emily Chu General Manager.

Bangkok
Reviewed 27 January 2016

There were three of us in a slightly bigger room, so space was really limited. However, all other aspects of the room was very good, large screen TV, clean bathroom, clean room, comfortable bed, etc. We also got an upgrade to a room with balcony, which was a nice surprise. Staffs are very helpful and friendly Breakfast has nice variety...

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Helpful?
Thank KijoMaMaSito
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear KijoMaMaSito, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming you back soon. Kind regards, Emily...

Cairns, Australia
Reviewed 24 January 2016

Stayed at this hotel for 4 nights. We had 3 in a room which tended to be very cramped although the rooms were very clean their wasn't much space to move around. The staff were very friendly and helpful. They have a great roof top bar with great views. The breakfast bar was very good. I would stay at this...

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1Thank June094
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear June094, Thank you so much for sharing your satisfy experience about our Rooftop Bar as well as general service at the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming...

Karlskrona, Sweden
Reviewed 24 January 2016 via mobile

The only good thing about this hotel is it's location. However there is a lot of hotels in the same city block. Don't let the star rating fool you. The hotel have seen it's best days. Some of the rooms are without windows! This hotel needs a total renovation. Breakfast is belove average and staff not more than OK.

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Helpful?
1Thank Michael N
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Michael N, Thank you for spending time to review us on Tripadvisor. We are always appreciate the customer's feedback, which would definitely an useful source for us to continuously improve both facilities & services. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

A TripAdvisor Member
1 review
Reviewed 23 January 2016 via mobile

Traveling and exploring the world cuisine has been my favourite hobby. The Golden Silk Boutique Hotel had made my trip to Hanoi a memorable one. The food was excellent and the rooftop bar was spectacular. The staffs were friendly and caring. Its room was very comfortable and relaxing while room services were amazing. I enjoyed my time there and would...

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Helpful?
Thank A TripAdvisor Member
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Tripadvisor Member, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming you back soon. Kind regards,...

Rabat-Sale-Zemmour-Zaer Region, Morocco
Reviewed 21 January 2016

Excellent customer service and accommodations. The hotel breakfast and lunch were also excellent. The rooms were clean and the maid service were polite and responsive. The hotel is located in a convenient location with a variety of stores and restaurants nearby.

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Helpful?
Thank Rashad A
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Rashad A, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming you back soon. Kind regards,...

Reviewed 21 January 2016 via mobile

I stayed recently with family for a few nights. The staff were friendly and very helpful. The rooftop bar had Hanoi at your feet, and was a refuge from the hustle and bustle below. The manager (Ba Ky Nguyen) was attentive and very good at his job. We were scarcely without a drink in our hand. I would recommend to...

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Helpful?
Thank George R
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear George R, Thank you so much for sharing your satisfy experience about our Rooftop Bar & recent stay with the Golden Silk Boutique Hotel as well. I will share this review with Ba Ky Nguyen & team like a big encouragement. It was our pleasure to serving you & we look forward to serving you again soon. Kind regards,...

Sydney, Australia
Reviewed 21 January 2016

Very clean and pretty room. Nicely decorated as well. Great location to walk around. It's on one of the nicest street and in the center of old town, but our room didn't have a problem with noise. Pho for beak fast was yummy. Comfortable stay!

Review collected in partnership with this hotel
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Helpful?
Thank Ina012016
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Ina012016, Thank you so much for sharing your comfortable experience about recent stay with the Golden Silk Boutique Hotel. it was our pleasure to serving you & we look forward to serving you again soon. Kind regards, Emily Chu General Manager.

Birmingham, United Kingdom
Reviewed 11 January 2016 via mobile

This was our first hotel in Vietnam and it was clean and perfectly adequate however the 3 rooms we booked had windows overlooking an internal stairwell. Although not a huge problem it's nice to have a view. It's clean and cheap and staff are lovely .

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Helpful?
Thank Lynne2908
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Lynne2908, Thank you for sharing experience about recent stay with the Golden Silk Boutique Hotel. it was our pleasure to serving you & we look forward to serving you again. Please contact me directly via email: gm@goldensilkhotel.com to get a room with city view. Warm regards, Emily Chu General Manager

Sydney, Australia
Reviewed 10 January 2016 via mobile

The rooms in this place are wonderful. The bed is huge, the sofa is comfy and the bathroom is palatial. The airport transfer was on time and the driver was polite and helpful. The front desk, bar staff and spa staff were all brilliant and helpful. The only odd thing was the breakfast selection - Chicken stroganoff an option for...

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Helpful?
1Thank jon_mad_in_oz
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jon_mad_in_oz, Thank you for sharing satisfy experience about our service & staff in general. I regret that only odd thing at the breakfast selection was minus 01 point of us. Once again, thank you for your valuable feedback, which would definitely a useful source for us to continuously improve our facilities and services. I had worked out with our...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $69 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet night avoid the road side.”
 of 5 bubbles , 23 Feb 2017 | Read review
“Not street view”
 of 5 bubbles MesutI, 19 Feb 2017 | Read review
“Rooms on the 8th floor are spacious and facing the city proper”
 of 5 bubbles cdc921, 16 Feb 2017 | Read review
“if you want quiet opt for a room at the rear”
 of 5 bubbles GeoffKing_10, 10 Feb 2017 | Read review
“rooms with no windows are quiet”
 of 5 bubbles goalsgirl, 28 Jan 2017 | Read review
5 of 5