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Golden Silk Boutique Hotel

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#88 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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741 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Perth, Australia
Reviewed 2 days ago NEW

An excellent hotel ! Golden Silk has a great location, friendly staff & an excellent daily breakfast with prompt room service. We thoroughly enjoyed our 4-night stay.. Would strongly recommend this hotel to all. Our congrats to the hotel manager Emily Chu and her team of very helpful staff.They really made our stay in Hanoi a memorable one! Would definitely...

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Thank alanwnn
Greater London, United Kingdom
Reviewed 2 days ago NEW

Lovely hotel with the most amazing king-size beds that really are wonderful to come back to after a hectic city visit. Staff were really helpful and provided great support and service. Also really good central location to walk around the city

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Thank Bronze60
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Bronze60, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Herefordshire
Reviewed 2 days ago NEW

Room was of a good size, breakfast ok but nothing great. The hotel has a great rooftop bar. Location is excellent as it is just round the corner from a beautiful lake, it is walkable to The Vietnamese women's museum as well. It is in the old quarter so you can walk around the side roads full of shops, cafes,...

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Thank sauntonHerefordshire
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear SauntonHerefordshire, Thank you for sharing experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

The hotel is in the old town, so perfectly placed to walk around the main sites, hoan kiem lake is around the corner too. The room i stayed in was fine for me (a lone traveller) but the room door opened directly into the bedroom and the room was small. Maybe a consideration for couples or families. The hotel staff...

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Helpful?
Thank Omar I
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Omar I, Thank you for sharing experience about your recent stay with Golden Silk Hotel. We do highly appreciated both negative & positive comments as they are very important to us in maintaining services & facilities. Omar, thank you again for choosing to stay with us & we look forward to welcoming you back. Kind regards, Emily Chu General...

Linkenheim-Hochstetten, Germany
Reviewed 1 week ago

We arrive at 11pm as a Family with a 5 year Old Child, the reservation for the room was taken 2 Weeks before, Paid and confirmed. But there was no free room. They Sent uns to Other Hotels, but only 3 Stars. We were recommended to take a room there or leave. So we stayed in one of These Hotels...

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Helpful?
Thank opeterhaensel
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Opeterhaensel, My apologies for the inconvenience caused to you & your family during your recent stay with us. Opeterhaensel, as you may know myself & team are trying our best to satisfy customers who choosing stay with Golden Silk hotel But I had made a mistake & failed at your case. Once again, I am very sorry for all...

Perth, Australia
Reviewed 1 week ago

This hotel is ideally situated for sightseeing in Hanoi. It is in the middle of the Old quarter. Have a room at the back of the hotel, especially if you are a light sleeper. Breakfast is good, if you enjoy a good cup of coffee you will be very disappointed with the coffee served here. Roof top bar prices are...

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Helpful?
Thank Susan B
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Susan B, Thank you for spending time to write a review about us on Tripadvisor. We do highly appreciated both positive & negative feedback as it helps us improving service & facilities. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Singapore, Singapore
Reviewed 2 weeks ago

Fantastic hotel in the heart of Hanoi. Location is very good and basically walkable to most attraction points. Breakfast is inclusive but a little bit disappointed with the variety they offer. Having said that, you can easily find good food nearby so it wasn't much of an issue anyway. Room is modem, clean and neat. Definitely worth staying again.

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1Thank PokKinChi
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear PokKinChi, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again soon. Kind regards, Emily Chu

Reviewed 2 weeks ago via mobile

I have stayed there for 3 nights in golden silk and I felt comfortable. The location of the hotel is in quite area and not noisy also the hotel is near from hoan kiem lake so you can go by walking no need for motorcycle and taxi. The rooms are clean,good staff and good services.

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Helpful?
Thank Ahmad H
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Ahmad H, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu

Reviewed 2 weeks ago

Decent room size and good facilities - clean and everything works. Fast check-in. We got rooms that were not street-facing so there was no noise. The location is the best part, very near to the Lake, many shops and restaurants, and the Saturday night market starts at the end of the street. The street is pretty crowded with pedestrians and...

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Helpful?
Thank debbiec2017
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Debbiec2017, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

London, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel a very safe bet if you want somewhere conveniently located in the exciting bustle of Hanoi. Disappointing breakfast but a large room, comfortable bed and great shower all made up for this. After all there is a world of street food to enjoy outside instead!

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Helpful?
Thank grahamphysio
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear grahamphysio, Thank you for sharing experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $74 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its a matter of personal choice.”
 of 5 bubbles alanwnn, 17 Jan 2017 | Read review
“Ask for the king-size beds”
 of 5 bubbles Bronze60, 17 Jan 2017 | Read review
“First get the room, than pay”
 of 5 bubbles opeterhaensel, 12 Jan 2017 | Read review
“Rooms at the rear are quieter, we had a luxury room which had everything you need.”
 of 5 bubbles susanbD722SB, 9 Jan 2017 | Read review
“The king beds are actual kings...very big.”
 of 5 bubbles taylorv2017, 15 Dec 2016 | Read review
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