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Meritel Hanoi

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Traveller (543)
Room & Suite (45)
Dining (12)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#10 of 890 hotels in Hanoi
Location
Cleanliness
Service
Value
Meritel Hanoi features a restaurant, outdoor swimming pool, a fitness centre and rooftop bar in Hanoi. Featuring family rooms, this property also provides guests with a sun terrace. The accommodation offers a 24-hour front desk, a shared lounge and currency exchange for guests. The units at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a bidet, bathrobes and slippers. Rooms are fitted with a kettle, while selected rooms will provide you with a patio and others also have city views. At Meritel Hanoi all rooms are fitted with bed linen and towels. A continental breakfast is available every morning at the accommodation. Popular destinations for travelers near Meritel Hanoi include St. Joseph Cathedral, Hoan Kiem Lake and Thang Long Water Puppet Theater. The nearest airport is Noi Bai International, 21 km from the hotel, and the property offers a paid airport shuttle service.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Spa
Rooftop terrace
Wifi
Pool / beach towels
Swimming pool toys
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fence around pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Rooftop bar
Taxi service
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Massage
Massage chair
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared bathroom
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
City View
Languages Spoken
English, Korean, Thai, Vietnamese
694Reviews0Q+A88Room tips

Reviews
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Elaine F wrote a review Today
Manchester, United Kingdom22 contributions20 helpful votes
What a fantastic hotel. We stayed for 3 nights and then returned to Hanoi to say in a 5* hotel for one night .. the Meritel rooms are better than the 5* hotel, the staff at the Meritel have a lovely manner about them that is a bit more informal and more welcoming than the 5* .. and the Meritel has a better breakfast. In short, a great hotel!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Don't hesitate to get the reception staff to book cars for you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Margarita C wrote a review Dec 2023
Cambridge, United Kingdom8 contributions5 helpful votes
+1
Hotel's Favourite
I cannot recommend this hotel enough! I went with my partner in December, we decided to treat ourselves by staying here, as the hotel is right in the centre and looked stunning! It did not disappoint and the facilities and service were impeccable. We enjoyed our stay so much that we decided to book the rest of our stay there, between day tours and for our final nights before our flight back. We booked the Deluxe room to begin with and then the Junior suite, both of which were really spacious, clean and the beds were big and comfortable, the pillows were very comfy as sometimes we find in other hotels they tend to be too hard. The staff there are wonderful, we managed to book two tours through the hotel (day trip to Ninh Binh and overnight cruise to Ha Long Bay) which we had recommendations from them on what we wanted and they guided us on what to book of which the Ha Long Bay tour was one of the highlights of this trip. We also got really good advice on places to exchange money, they organised the SIM cards and the phone set up for us without us having to leave the hotel someone came to us (very useful to have internet whilst you’re walking around), they organised pick up and drop of of taxis for us to the airport, and lots of good food and drink recommendations and tourist attractions, a big special thank you Moon and Mike for doing all this for us! The hotel is so lovely and I wish I’d taken more photos of it to be honest, my favourites were the rooftop pool with beautiful views of Hanoi, the rooftop bar and of course the spa! I had a back massage and used their jacuzzi and sauna, was the perfect way to relax and go back quickly to the comfort of the room, which for the facilities and experience were really well priced (in the UK you’d be paying so much more for that kind of treatment, I was even given a selection of oils to choose from for the aromatherapy massage) and the hotel give discounts too for the treatments! Thank you to Hoa for organising it, guiding me on the treatments and the masseuse for the massage! The breakfast was included in the room price and was fantastic with a big range of food, drinks and desserts. I often ordered an omelette, had lots of fruit from the fruit selection and ordered a flat white from the coffee station! Thanks to Woody, Uyen and all the others for looking after us. Big thanks to Moon, Mike, Woody, Hanh, Uyen, Hoa and everyone else, you guaranteed we had a great time and we had an unforgettable holiday and experience!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded 17 Dec 2023
Dear Mr./Mrs., Thank you sincerely for your extensive and glowing review. It warms our hearts to read about your delightful experience during your stay at Meritel Hanoi. We are thrilled to know that you found our facilities and service impeccable, and we appreciate your high recommendation. It's especially rewarding to hear that you enjoyed the Deluxe room and the Junior suite, both providing spacious, clean, and comfortable accommodations. We're delighted that our staff, including Moon, Mike, Woody, Hanh, Uyen, Hoa, and others, contributed to the success of your trip. It's fantastic that they assisted you in booking tours, provided valuable recommendations, organized transportation, and ensured your overall comfort and satisfaction. The fact that you had the chance to enjoy our rooftop pool, bar, spa, and breakfast adds an extra layer of joy to our team. We're glad you found these facilities and services well-priced and that you had a memorable and relaxing experience. Your detailed feedback is greatly appreciated, and we hope to have the pleasure of hosting you again at Meritel Hanoi in the future. If there's anything specific you'd like for your next visit, please feel free to let us know. Warm regards, Xuan Dat NGO (Mr.) Executive Assistant Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoPlaces09932134954 wrote a review Yesterday
Hanoi, Vietnam3 contributions
Uyen and Alex are very professional and have a lot of passion! If we have any problems they will do their best to solve the problems! I very recommend everyone to choose this hotel if you come to Hanoi, the room is very clean , the service is very friendly
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded today
Dear GoPlaces09932134954, Thank you for taking the time to share your experience with us. We're thrilled to hear that Uyen and Alex provided you with professional and passionate service during your stay. It's our priority to ensure that all our guests feel well taken care of and any issues are promptly addressed. We're also pleased to know that you found our rooms clean and enjoyed the friendly service provided by our team. We appreciate your recommendation and hope to have the pleasure of welcoming you back to our hotel in the future! Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious21592119760 wrote a review Yesterday
3 contributions
This is a great hotel. The room is clean and the bed is big. The outdoor swimming pool on the top floor is also very clean and comfortable. There is also a bar and gym. The service staff Alex Uyen is very chatty and friendly and can solve problems.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded today
Dear Curious21592119760., Thank you for choosing to stay at our hotel and for sharing your experience with us. We're delighted to hear that you had a great stay and enjoyed the cleanliness of our rooms, the comfort of our beds, and the facilities including the outdoor swimming pool, bar, and gym. We're especially glad that Alex and Uyen provided you with friendly and helpful service. They always strive to ensure our guests have a memorable experience. We look forward to welcoming you back to our hotel in the future! Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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slowly l wrote a review 14 Apr
2 contributions
Delicious international morning buffet. All Staff are so nice and attentive response to all request you asking. I couldn’t agree more with most reviews that gave 4-5 stars to this hotel. Alex Jenny at the reception is very helpful. We highly recommend this hotel!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded yesterday
Dear Mr./Mrs., Thank you for choosing Meritel Hotel and for sharing your wonderful experience with us. We're delighted to hear that you enjoyed our delicious international morning buffet and that our staff provided attentive and helpful service throughout your stay. We're glad to hear that Alex and Jenny at the reception were particularly helpful. We'll be sure to pass along your kind words to them. Thank you for recommending Meritel Hotel to others. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future. Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valérie wrote a review 13 Apr
Sitges, Spain4 contributions
Excellent Hotel with great location & friendly staff. A special thank you to Mike from guest relations who went out of his way during our stay. Definitely recommend this hotel if you are travelling to Hanoi. It gives you a nice break whilst being in the middle of the city
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded 2 days ago
Dear Mr./Mrs., Thank you for choosing Meritel Hotel and for sharing your experience with us. We're thrilled to hear that you had an excellent stay and that you found our hotel to have a great location and friendly staff. It's wonderful to know that Mike from guest relations went above and beyond to ensure your stay was memorable. We'll be sure to pass along your special thanks to him. Thank you for recommending Meritel Hotel to other travelers visiting Hanoi. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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宏恩 吳 wrote a review 13 Apr
1 contribution
Because we stay here only one day but service is so good. Mike is a good guys, he give us gifts that we feel so good all day. You can take free bottle of water when check out. Everything is beautiful and clean so we will suggest my friend when he want to go Hanoi。
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded 2 days ago
Dear Mr./Mrs., Thank you for choosing to stay at Meritel Hotel and for sharing your experience with us. We're delighted to hear that you enjoyed your short stay and that you found our service to be excellent. It's heartwarming to know that Mike made your stay memorable by providing thoughtful gifts, and we're glad to hear that you felt good throughout the day because of it. We appreciate your kind words about our hotel's cleanliness and beauty. Thank you for recommending Meritel Hotel to your friends. We hope to have the opportunity to welcome you back for a longer stay in the future. Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George S wrote a review 13 Apr
1 contribution
The hotel is right in the middle of old Town, so it is convenient to many of the cities main attractions. Hanoi is a bustling place and the Meritel is an oasis after a day of gawking at museums and mausoleums. The staff was very helpful and the rooms were an excellent value. The restaurant has very good food and service (thanks to Emma and Hannie for helping us out). The rooftop pool is a good way to cool down from the tropical heat and humidity.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: We enjoyed walking around nearby Hoan Kiem lake in the mornings.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded 2 days ago
Dear Mr./Mrs., Thank you for choosing Meritel Hotel and for sharing your experience with us. We're delighted to hear that our hotel's central location in the Old Town made it convenient for you to explore Hanoi's main attractions. It's wonderful to know that you found Meritel to be an oasis of tranquility amidst the bustling city, providing a refreshing retreat after your days of exploration. We're thrilled that our staff was helpful and that you found our rooms to be excellent value for money. We're glad you enjoyed the food and service at our restaurant, and we'll be sure to pass along your thanks to Emma and Hannie for their assistance. The rooftop pool indeed offers a refreshing escape from the tropical heat and humidity. Thank you once again for your kind words and recommendation. We hope to have the pleasure of welcoming you back to Meritel Hotel in the future! Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yogi wrote a review 13 Apr
Kolkata (Calcutta), India13 contributions4 helpful votes
What a gem of a place in the heart of Old Quarters. This boutique hotel gives you the warmth and peace from the hustle and bustle going on outside. We arrived at around 2 AM in the morning from the airport and even then the guy behind the reception was running around to make us cross the street with the luggage, giving us oh so fresh cut fruits and tea or helping us understand the whole area, where to visit and where to eat. The hotel itself is so neat and clean and have such a warm vibe throughout. The breakfast which was included with the room was great and the servers even arranged vegetarian food for us. This was a great experience and would recommend it to anyone.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded 3 days ago
Dear Guest, Thank you for choosing Meritel Hotel and for sharing your wonderful experience with us. We are thrilled to hear that you found our boutique hotel to be a gem in the heart of the Old Quarter, providing warmth and peace amidst the hustle and bustle outside. It's heartwarming to know that even upon your late arrival at 2 AM, our staff went above and beyond to ensure your comfort and provided assistance with your luggage, fresh fruits, tea, and valuable information about the area. We're delighted that you appreciated our efforts and felt welcomed. We're also glad that you found our hotel to be neat, clean, and exuding a warm vibe throughout. It's fantastic to hear that you enjoyed our breakfast and that our servers were able to accommodate your vegetarian preferences. Thank you for your kind recommendation. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Meritel Hotel in the future! Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hollymop1 wrote a review 12 Apr
Auckland, New Zealand4 contributions3 helpful votes
We thoroughly enjoyed both of our stays at the Meritel. All the staff are extremely friendly and helpful. Great breakfasts, amazing location in the old quarter and a roof top pool and bar- what more good you ask for!?! We would definitely return to the Meritel if we are lucky in enough to visit Hanoi again
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Xuan Dat NGO, Tổng giám đốc at Meritel Hanoi
Responded 3 days ago
Dear Guest, Thank you for choosing Meritel Hotel and for sharing your wonderful experience with us. We are thrilled to hear that you thoroughly enjoyed both of your stays with us and that our hotel met your expectations in every aspect. It's fantastic to know that you found our staff to be extremely friendly and helpful, and that you enjoyed our great breakfasts and amazing location in the Old Quarter. We're delighted that you had a great time at our rooftop pool and bar as well. We truly appreciate your kind words and recommendation, and we would be honored to welcome you back to Meritel Hotel if you are ever lucky enough to visit Hanoi again. Warm regards, Xuan Dat NGO (Mr.) General Manager Meritel Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$91 - AU$162 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
64
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MERITEL HANOI (AU$91): 2024 Prices & Reviews (Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Meritel Hanoi
Which popular attractions are close to Meritel Hanoi?
Nearby attractions include An Handmade - H’Mong Hemp Fabric (0.4 km), MasterTan (0.4 km), and Mountain's Color Shop (0.4 km).
What are some of the property amenities at Meritel Hanoi?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Meritel Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meritel Hanoi?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Meritel Hanoi?
Conveniently located restaurants include Ignite Sky Bar, The Eroica Restaurant, and Botan Bar & Dine.
Are there opportunities to exercise at Meritel Hanoi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Meritel Hanoi have airport transportation?
Yes, Meritel Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Meritel Hanoi located near the city centre?
Yes, it is 0.6 km away from the centre of Hanoi.
Are any cleaning services offered at Meritel Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Meritel Hanoi?
The staff speaks multiple languages, including English, Thai, Vietnamese, and Korean.
Are there any historical sites close to Meritel Hanoi?
Many travellers enjoy visiting Temple of Literature & National University (1.1 km), Hoa Lo Prison (0.5 km), and Ho Chi Minh Mausoleum (1.4 km).