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Splendid Star Suite Hotel

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578 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Montreal, Canada
Reviewed yesterday NEWvia mobile

Very good service from the staff, Lisa, Daisy, Amy,Tom and Kevin. Very helpful with our small family. They give us good advice for our daily trip. The breakfast was delicious with a lot mango (thanks to Tom). The room were big and clean.

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Thank legros3016
Reviewed 2 days ago NEWvia mobile

My boyfriend and I stayed at Splendid Star for 3 nights while visiting Hanoi. Not only is the location ideal for exploring the local culture, the room was cozy and clean, and the staff was very nice and helpful. The receptionist, Tom, was particularly generous in ensuring our utmost satisfaction and comfort during our stay at the hotel. I'd definitely...

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Thank chingwenk
Perth Hills, Australia
Reviewed 2 days ago NEWvia mobile

Upon arrive Cuong introduced himself and welcomed us with a welcome drink. While the hotel staff carried our bags upstairs he showed us a map of all the places we should go to eat, shop and explore. He asked us what we enjoy doing and eating and Tailored places accordingly to us. The rooms were beautiful with welcome petals on...

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1Thank jmarkovic26
Reviewed 3 days ago NEWvia mobile

I can't sing Martins praises enough always going the extra mile to help his guests. For example, we ran out of petrol on our motorcycle so he offered to pick us some up. He always offers us drink food and if we need anything else.

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Thank Kierran S
Reviewed 4 days ago NEWvia mobile

This was a great place to stay in the old quarter. The room was great and wasn't too noisy. Bathroom was clean.The staff were very attentive and helpful. We were able to leave our big bags at the hotel while we went to Halong Bay.

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Thank Anna M
Reviewed 1 week ago via mobile

We had a great experience at this hotel. The staff were very friendly and extremely helpful for local knowledge and booking tours. We were always greeted with smiles all services exceeded our expectations. Lisa went out of her way to help where ever possible and make sure we felt at home. The free breakfast had lost of choice and was...

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Thank Emily C
Reviewed 1 week ago via mobile

How to say.this is perfect place in our trip. From the first walk in staff have big smile to welcome us. And give us the city map show us some place for eating.drinking....the room is realky big and comfortable. Thank you all. We will be back next time. High recommend for every one who eant to travel in Ha noi.

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Thank 성훈 홍
Reviewed 1 week ago via mobile

We liked this hotel very much. Good rooms, good bed, good breakfast and a great manager Lisa who helped us with all kind of trips. From here we went to Sapa and Ha long bay. Recommanded. The best place in the old district of Hanoi.

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Thank Ferdinand R
Reviewed 1 week ago via mobile

We came to Hanoi for four days as part of a trip through Southeast Asia and couldn't be more pleased with our stay at the Splendid Star! The staff has been so accommodating to our every need, not to mention incredibly friendly! Rooms are spacious and clean- and our suite offered a great view of the cathedral. Plenty to do...

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Thank Myles G
Reviewed 1 week ago via mobile

Best point. Extraordinary nice personal. They (Lisa) arranged all our trip in Vietnam perfectly. We give the hotel big five. The place in the old town is nere to the most. We like to come back to Vietnam.

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Thank Lars S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more   less 

Additional Information about Splendid Star Suite Hotel

Address: No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: $43 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Splendid Star Suite Hotel 3.5*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Suite Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book for the "honeymoon" room if you like flowers on your bed.”
 of 5 bubbles sign0rk, 2 Jan 2017 | Read review
“Rooms at the front have better views.”
 of 5 bubbles bevb6565, 16 Dec 2016 | Read review
“Choose a higher floor to avoid the noise from the street”
 of 5 bubbles biii21, 29 Nov 2016 | Read review
“Best location with best service”
 of 5 bubbles LyviaC, 11 Oct 2016 | Read review
“Ask for a low floor if it is possible.”
 of 5 bubbles gillian817, 23 Aug 2016 | Read review
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