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Hanoi Moment Hotel 2

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#68 of 573 Hotels in Hanoi
Certificate of Excellence
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Hanoi Moment Hotel 2
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533 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Helsinki, Finland
Reviewed 4 days ago NEW

Can not say anything else than cheating. I made booking by booking.com and it showd several free rooms. After 2 days I found (by occasion from my spam box) a mail telling that my booking was cancelled because of over booking. They also said that all other rooms were full at the given pariod I checked booking again and found...

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Helpful?
Thank AntsHelsinki_Finland
Baltimore, Maryland
Reviewed 2 weeks ago via mobile

This is a little gem of a hotel. The rooms are fresh and clean - pleasure to stay in. Wifi is fast and reliable. I especially like the made to order breakfast offerings. Location is perfect for sampling street food and shopping. Great place to spend the weekend!

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1Thank WmRussCPA
Christchurch, United Kingdom
Reviewed 2 weeks ago

We stayed three nights here with breakfast. The room was a good size as we had two suitcases and two hand luggage to find places for. It was clean and comfortable with a large bed. A/C. The staff were all lovely and couldn't help us enough. The receptionists Kim and, how awful I have forgotten her name, were especially helpful...

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Thank Avril C
Singapore, Singapore
Reviewed 2 weeks ago

We booked a Junior suites room that comes with a private balcony facing the Hanoi streets. Got it at a great deal of 66usd/night. Room was very spacious and clean. Our room was facing the main road and it was very busy from as early as 7am. There's also a school situated right opposite and hence you can imagine the...

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Thank ivygsy
Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

We really enjoyed our stay at the Hanoi Moment 2 hotel and would definitely recommend it. It's a very clean and comfortable hotel with friendly staff and a great, generous breakfast that includes fruit, bread etc but also freshly cooked Vietnamese and 'western' options. The bed was really comfortable which we were glad of as we had stayed at a...

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Thank Claire S
Philippines
Reviewed 3 weeks ago via mobile

Staff here, were not all properly dressed but they were all helpful. My only beef here is that they advertise free buffet bfast but its not a real buffet. Its mis-leading. You can get as many bread and juice as you want , but not main dishes. They let u just choose two dishes at the menu. Dont get me...

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Thank sexy888
United Kingdom
Reviewed 1 November 2016 via mobile

Staff are helpful, will go out of the way to help. Rooms are clean, we had an executive suite, which is large with separate sleeping and relaxing areas. Bathroom is clean but small and has glass windows with blinds to two sides. Breakfast was included in our price and offers international and Asian style breakfasts, staff want to make sure...

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Thank Sean G
singapore
Reviewed 14 October 2016 via mobile

We were upgraded to deluxe room, that was a very nice gesture! Kim, Duong, Harry, siap and the rest of the staff (didn't get their names) are very competent employees and they really tried to make our stay a very pleasant one. hanoi was our base base to visit Halong and sapa, each time we returned to moment hotel, we...

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1Thank mindy81
Reviewed 20 September 2016 via mobile

This hotel is small but in a great location for exploring the old quarter plus access to train stations etc. Service was good and helpful plus the compact restaurant area was OK also. Overall a decent value option.

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Thank BobbyD_travels
Perth, Australia
Reviewed 28 August 2016

The rooms are great & the staff are so friendly & helpful. They are willing to help in any way & have a great sense of humor. We ate dinner at the restaurant and it was very tasty. I'd definitely recommend to friends & I'd return again.

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Thank Nic R

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more   less 

Additional Information about Hanoi Moment Hotel 2

Address: 42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $44 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Moment Hotel 2 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#17 Romantic Hotel in Hanoi
#19 Family Hotel in Hanoi
#50 Best Value Hotel in Hanoi
#51 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Moment Hotel 2 staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ours was on the 6th floor, 602.”
 of 5 bubbles AvrilC766, 21 Nov 2016 | Read review
“As the lift stops/ends at the 6th floor, i then had to go up a small flight of stairs to my room”
 of 5 bubbles ealees, 17 Apr 2016 | Read review
“not Ground floor”
 of 5 bubbles CelineL605, 9 Oct 2015 | Read review
“As far as I could tell, nobody would be dissatisfied with any of the rooms.”
 of 5 bubbles rassy001, 29 Jul 2015 | Read review
“Ask for rooms at the back.”
 of 5 bubbles EspostoWalker, 10 Jul 2015 | Read review
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