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Hanoi Meracus Hotel 1

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#37 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Meracus Hotel 1
Hanoi Meracus Hotel 1
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1,086 Reviews from our TripAdvisor Community

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Showing 851: English reviews
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Reviewed 3 days ago NEWvia mobile

The room was small but lovely, with rose petals on the bed, it was immaculately clean, we had superb breakfasts and the staff were unobtrusive but attentive, with very good local knowledge, giving good suggestions for restaurants. It's in a great location too, very close to the lake. Highly recommended.

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Helpful?
2Thank Juliet M
MeracusHotels, Customer Service Manager at Hanoi Meracus Hotel 1, responded to this review

Dear Our Valued Guests, Thank you for sharing your feedback and thoughts following you recent experience at Meracus Hotel 1. We are honoured to be rated so highly compared to other hotels in Hanoi. We would agree that our combination of location, style and approach to service is something to be experienced to truly appreciate why Meracus Hotels continue to...

Seattle
Reviewed 5 days ago NEW

The excellent and kind staff of this hotel were the highlight of our stay. From the front desk to the breakfast staff everyone was extremely accommodating and welcoming. We truly appreciated their sincerity and service. We booked a standard room and it felt very cramped and stuffy in the spring-time Hanoi heat. With 2 large suitcases on the floor, there...

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Thank Wilbits
Weston
Reviewed 1 week ago

Hanoi is busy and noisy, the hotel offers peace and quiet. The staff are the best feature as they are so helpful and polite, they make every guest feel valued. If possible request a room with a balcony as it gives a view towards the lake and outside space. Breakfast is extensive and enjoyable.

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2Thank Pd510
Massachusetts
Reviewed 2 weeks ago

We (my wife, a friend, and I) stayed at the Meracus 2 for a total of three nights, before and after an overnight trip to Halong Bay. The location is great - within easy walking distance of the lake, the Women's Museum, and more, and right in the midst of many shops and small restaurants - but that's just the...

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3Thank Culture2Go
Reviewed 2 weeks ago

I use a Tina Turner quote to describe this Hotel. This hotel has one of the best service I have had. Not only that, but the quality of their rooms is very good. The hotel is very well situated and everything is clean and well cared for. Although the hotel is in the old town, noise from the street did...

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1Thank Erlendur G
London, United Kingdom
Reviewed 2 weeks ago

Spent four nights here as part of a package tour around VietNam and it was the best hotel we stayed in. Really nicely appointed rooms. Good breakfasts. The staff are so pleasant and helpful, nothing seems too much trouble.

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1Thank westwoodsuk
Reviewed 3 weeks ago

Location: The hotel is only a minute walk from the lake and center of old quarter. Many stores and restaurants to buy from nearby. Rooms: Beds and restrooms were clean. Staff: very helpful and accommodating. They also gave us tips and recommendations on how to maximize our stay in Hanoi.

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2Thank Mao T
Reviewed 3 weeks ago via mobile

What a surprisingly lovely hotel, situated beautifully in the old city center. Very helpful and friendly people. Clean and nice rooms. We got an upgrade twice to top floor including balcony with beautiful view over Hanoi. Do not hesitate, it sure is a good hotel.

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2Thank AstridKingma
Gold Coast, Australia
Reviewed 3 weeks ago via mobile

First visit to Hanoi and friendly driver met us at airport provided commentary with easy seamless transition to hotel. Arrival at hotel amazing, door opened, luggage to room welcome drink and chat with wonderful staff Lien and Rachell who constantly anticipated our needs and whims and worked diligently to keep us smiling and happy. Easy access to room which was...

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2Thank Thomas D
San Francisco, California
Reviewed 3 weeks ago

The staff was very welcoming and helpful and this set the tone for our stay. The room was clean and charming and the bed was comfortable. I highly recommend Meracus 1 for your stay in the old quarter.

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2Thank sebastiandv2017
MeracusHotels, Customer Service Manager at Hanoi Meracus Hotel 1, responded to this review

Dear our distinguished guest, We sincerely thank you for choosing Meracus Hotel 1 for your recent stay in Hanoi, and we are highly glad to know that your expectation has been exceeded. On behalf of the whole staff, we are grateful to you for the wonderful comment being presented here, which meaningfully encourages and supports us on our way of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more   less 

Additional Information about Hanoi Meracus Hotel 1

Address: 11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $51 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Meracus Hotel 1 3*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#13 Romantic Hotel in Hanoi
#14 Business Hotel in Hanoi
#16 Spa Hotel in Hanoi
#18 Family Hotel in Hanoi
#45 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Meracus Hotel 1 staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the larger room - standard is very cramped and stuffy.”
 of 5 bubbles Wilbits, 24 Mar 2017 | Read review
“Rooms with large balconies are very nice”
 of 5 bubbles erlendurg2017, 11 Mar 2017 | Read review
“If possible, choose a room with a city-view balcony.”
 of 5 bubbles 744hungh, 20 Feb 2017 | Read review
“Get the rooms with the balcony or even a window to look into the streets”
 of 5 bubbles LPHotelTM, 13 Feb 2017 | Read review
“noisy and mattress very old”
 of 5 bubbles ZakRaphEm, 9 Feb 2017 | Read review
5 of 5