I was so surprised for all services in this hotel ! I’ll definitely recommande it ! Everything is perfect and the staff are very nice and professionnel And particularly Mr Tom : He was absolutely perfect and helpful with me Thank you so much
Our family of 4, including 2 kids 5 and 3, stayed 2 nights at the Essence Hanoi, with an overnight cruise at Halong Bay in the middle. We were able to leave one of our suitcases at the hotel during this trip so we didn’t have to bring all our luggage with us. The hotel is right…
The hotel is in the heart of the Old Quarter and you have to accept that fact.Internally the hotel is very high standard and the staff attentive but outside its fairly chaotic. Motorbikes everywhere, streetfood lining the pavements, wires looped about and packed with people.The…
The location of the hotel is excellent, close to all the sites and the Old City, large and comfortable rooms, very courteous service, give the shower after the departure time. Excellent breakfast.The staff is very courteous and efficient.
Location was excellent. Right on a very busy pedestrian only street in the old quarter.. While our room faced the street, it was very quiet . Staff was very attentive and polite and food in dining room was very good, both for breakfast buffet and dinner. I had a full body…
"Rooms on the right hand side of the hotel are quieter"
"room near the road side as you have brilliant view of the busy life on the streets. it has triple glazing to cut out noise."
"7th floor and above ensures a room overlooking surrounding rooftops."
"One of the top two floors"
"Higher floors are quieter as it is in the centre of Hanoi."