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Essence Hanoi Hotel & Spa

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Essence Hanoi Hotel & Spa
Essence Hanoi Hotel & Spa
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2,733 Reviews from our TripAdvisor Community

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Showing 2,480: English reviews
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Reviewed yesterday NEWvia mobile

Our 3rd time in Hoi An and 3rd time at Essence. It was much bigger this time with their new wing and pool open. This improved things greatly as it was always possible to find quiet time at one of the pools. It is a beautifully designed hotel. The service, as always, was outstanding, especially from the very sweet Emma....

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Thank Jacquie H
Reviewed 3 days ago NEWvia mobile

Good location, nice breakfast. The very helpful team is what makes this hotel a good choice. Thanks Jack for organising tours and pointing us in the right direction. Overall top marks for service. Being in the old Quarter essence hotel is surrounded by restaurants, bars and stalls.

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Thank Justin L
England
Reviewed 3 days ago NEWvia mobile

This is a great little hotel right in the midst of the old quarter. We had 2 adjoining rooms for our family of five which was brilliant. Breakfast was included which was excellent and catered for our more adventurous and fussy eaters!

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Thank Moby35
Vienna, Austria
Reviewed 4 days ago NEW

we were on the high floor and not on the street side, so noise was okay except for some rooster that crowed at 4am from somewhere near on the off-street side. We had one of the essence suite double rooms. Spacious enough. the mini bar is free, as is laundry and that was nice. Wifi was okay. Breakfast also okay....

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Thank Globalreviewer12
Toronto, Canada
Reviewed 4 days ago NEW

We stayed in the Essence Hotel for a week with a child and an infant. It was our first trip to Hanoi and this hotel is right in a busy section of the Old Quarter. It is somewhat daunting to navigate with kids at first because of the business, but its so close to everything that you can walk and...

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Thank Krista L
Christchurch, New Zealand
Reviewed 5 days ago NEW

Well done Essence Hotel and Spa!! Outstanding service is what makes this hotel stand out from other hotels. The staff are professional, and makes you feel "special". The team at reception, the restaurant team, the ladies in the spa, and other service staff were kind, helpful, and genuinely happy to make you feel welcome. I have travelled to Asia in...

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Thank JaneyG09
Exeter, Australia
Reviewed 6 days ago NEW

Fantastic location in the Old Quarter and wonderful service staff makes this our only choice when visiting Hanoi. The rooms are quiet, spacious and clean and even offer a WiFi connected laptop. Breakfasts are great with a huge selection of hot and cold treats. Very helpful and warm staff make this a pleasure to return to.

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Thank Ianrit
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Ianrit, Warmest greetings from Essence Hanoi Hotel & Spa! Thank you very much for posting this great review and letting us know that you had another brilliant stay. It is always great to hear when our guests keep returning for the same reason and it makes our team very proud. We value your loyalty and we hope to have...

Singapore
Reviewed 6 days ago NEWvia mobile

Our family of 5, 2 adults and 2 boys, 6 & 3, plus grandma, had a wonderful stay at Essence Hanoi. We stayed 2 nights before touring Halong Bay and Ninh Binh and finishing our time in Vietnam with another 2 nights. We had rooms 608 and 609, adjoining rooms. Rooms were spacious for our group and was clean and...

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Thank HappyBingo
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Very comfortable room right in the centre of the old district, though you wouldn't know it as there is no noise in the rooms. Good size bathroom. Staff were an absolute delight. Jack welcomed us and told us everything we could want to know. All the staff took extra effort to make sure we never opened the door, and didn't...

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Thank alisonsmith87
A TripAdvisor Member
Level Contributor
87 reviews
17 hotel reviews
36 helpful votes
Reviewed 1 week ago NEWvia mobile

We were only in Hanoi for one night, but we were in no doubt at which hotel we were gonna stay at. This one, because we visited last year and it was superb. Again they did not disappoint us. Excellent and friendly service, amazing food! Look no further! Thank you!!

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Thank A TripAdvisor Member

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 

Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Region: Vietnam > Hanoi
Price Range: $75 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Family Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#4 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Essence Hanoi Hotel & Spa staff and other travellers.
26 questions
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Toronto, Canada
over a year ago
Chester, United Kingdom
over a year ago
Melbourne, Australia
over a year ago

See all questions (26)

Questions? Get answers from Essence Hanoi Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room at the back was quiet”
kristal171, 19 Apr 2017 | Read review
“Ask for a room at top of hotel if available”
JaneyG09, 18 Apr 2017 | Read review
“Junior suite with a window if available”
reluctant33, 14 Apr 2017 | Read review
“We had a room on the second and then on return on the fourth floor, both were the same.”
  • Fresh Fruit
  • Comfortable beds, good A/C
  • In room coffe/tea station, free bottle water
vjv2007, 1 Apr 2017 | Read review
“High floor, outward facing window”
  • The beautiful beds
derekt310, 1 Apr 2017 | Read review
5 of 5