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Hanoi Alibaba Hotel

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95 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Aix-en-Provence, France
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago NEW via mobile

We stopped at this shop because we saw among services laundry service. We paid for wash and iron 50k a kilo. But as we came back at our hotel and unpacked the bag, it hasn't been ironed. Check your laundry before you leave!

Helpful?
Thank poupou62
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

... otherwise you're likely to get the plague. We were another group that checked in, looked at the room and then promptly checked out. The bed consisted of one thin foam mattress on top of a soiled spring mattress. We were on the top floor. The windows did not close and there was a large open water tank outside one... More 

Helpful?
Thank DrewSzabo

Travellers are raving about these Hanoi hotels

1 review
Reviewed 31 July 2016 via mobile

The hotel itself is in a great location right in the midst of the old city, not to mention one of the cheapest around. We stayed in a fan room at first but it was so hot we had to take showers in the middle of the night to cool down. Upgrade to an air con room and all your... More 

Helpful?
Thank Jessie V
Hoi An, Vietnam
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 May 2016

This is one to miss. The room was a tiny unbarably hot box with no window, shared bathroom down the hall hadn't been cleaned and the guy on reception didn't care at all. Its cheap and we had only one night there but I wouldn't bother!

Helpful?
1 Thank TMO8816
Jersey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2016

The room I had looked like walking into a derelict house. Badly lit, grimy, no window but a two door effort (which didn't close properly) which opened onto a tiny scruffy balcony, "bathroom" not enough room to swing a cat (cleanish, but rundown) ... TV didn't work properly, air-con knackered, people could look into the room, etc. Saw one room... More 

Helpful?
1 Thank CARL G
Hanoi, Ha Noi, Vietnam
1 review
Reviewed 28 April 2016

I travel to Hanoi and had booked one room at Alibaba Hotel. A simple hotel, but very convenient and comfortable. The hotel is easily accessible from the famous attractions of Hanoi, such as: Hoan Kiem Lake, the night market, and some famous eating places in the Hanoi Old Quarter Hotel rooms are clean, staff are friendly and helpful.

Helpful?
Thank Duy D
Motherwell, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 April 2016 via mobile

Unfortunately in this case you get what you pay for! Location was the best thing about this hotel as the rest of it is really ran down one of our least favourite places we have stayed in SE Asia! Staff were pleasant enough and helped us arrange a fantastic and reasonably priced trip to Halong bay! Hotel needs a lot... More 

Helpful?
Thank Paulaaaam
Italy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2016 via mobile

The service was terrible,the owner of the hotel was rude and dishonest with prices.the room don't look same as the pictures, dirty place(the bed wasn't clean and the tower provided too, no hot shower and the wifi didn't work.I had the worst experience ever here in Asia.!!! Spend $2 more and go next door.

Helpful?
2 Thank vanessaseveri1993
Copenhagen Region, Denmark
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 March 2016

Staying this hotel at the top floor for four night. Amazing view and a quite charming room. Was a bit cold, but nothing a blanket couldn't handle. The hot water in shower had small interruptions. The staff was really helpful and made me feel very welcome. I had a really good stay. All in all very good value for the... More 

Helpful?
Thank Simon W
Hoi An, Vietnam
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 March 2016

I have booked two nights at this hotel via booking.com on the day of my travel to Hanoi. After a long bus journey from Sapa, I turned up at the hotel and just to be told that they were fully booked and I had a go and find somewhere else to stay at 10.30 pm. The receptionist were so rude.... More 

Helpful?
Thank hoasonghy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
HA NOI ALIBABA HOTEL is located right in the center of Old Quarter in Hang Be Street. It takes only 2 minutes by step from hotel to Hoan Kiem Lake and the Thang Long Water Puppet Theatre Show. HA NOI ALIBABA HOTEL are within 5 minutes by walk to discover Hanoi Old Quarter and visit the Night markets in Hang Ngang, Hang Dao Street. Surrounded by many hotels, local restaurants, tour agent, banks. ... more   less 

Additional Information about Hanoi Alibaba Hotel

Address: 39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
Region: Vietnam > Hanoi
Price Range: $14 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Alibaba Hotel 2*
Number of rooms: 25
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Alibaba Hotel staff and other travellers.
2 questions
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Questions? Get answers from Hanoi Alibaba Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with balcony good street view”
 of 5 bubbles 192duyd, 28 Apr 2016 | Read review
“Top floor with view of the street”
 of 5 bubbles simonwX8071BS, 11 Mar 2016 | Read review
“ever room with bathroom”
 of 5 bubbles 199nhungn, 11 Dec 2015 | Read review
“Make sure you get a room with airconditioning, because it is pretty hot in Hanoi during the summer.”
 of 5 bubbles Joost_Carola, 20 Aug 2014 | Read review
“Choose deluxe or superior room with better balcony city view.”
 of 5 bubbles Fiona613, 28 Jun 2014 | Read review
5 of 5
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