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The Queen Hotel & Spa

67 Thuoc Bac Street, Hanoi 10000 Vietnam
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Traveller (105)
Room & Suite (58)
Dining (7)

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About

#289 of 880 hotels in Hanoi
Location
Cleanliness
Service
Value

The newest three star Indochina Queen II hotel is new hotel of Indochina Queen hotel Group, perfectly located in heart of Old Quarter. It is easy access to famous restaurants, shopping centers, banking facilities and entertainment activities in Old Quarter, and just 3 minutes to walk to Hoan Kiem Lake and 40 minutes on taxi from Noi Bai International airport.It is also very convenient for you to discover the Opera House, Ho Chi Minh Memorial Complex and the War Museum, Dong Xuan Market and enjoy the bustling atmosphere of Vietnamese capital.

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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Entertainment staff
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Salon
Baggage storage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Car hire
Concierge
Convenience store
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Bottled water
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Family
Languages Spoken
English, French, Vietnamese
332Reviews6Q+A33Room tips

Reviews
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TravelExpert wrote a review July 2023
512 contributions228 helpful votes
Great hotel. Best value for money ever. Location is great right in the middle of the old quarter. Cold air conditioning and comfortable bed. The only problem is that there isn’t elevator and my room was at the fourth floor, but apart from this all was great
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Olivia C wrote a review Feb 2023
5 contributions2 helpful votes
Room smelled VERY damp. We looked up and saw lots of mould coming from the corner of the ceiling. The next day I was ill and we noticed our clothes felt and smelled of damp too. We now realise why it was so cheap - regardless of how low the cost is, the price doesn’t justify the poor conditions of the room.
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Date of stay: February 2023Trip type: Travelled as a couple
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Stacy K wrote a review Dec 2019
Chicago, Illinois138 contributions95 helpful votes
I stayed for two nights. The furnishings were not nearly as nice as portrayed in the photo, they were old and worn. There wasn't an individual shower, there was a hose on the wall and everything in the bathroom gets wet. Bring your own toiletries. There were also ants in the room. I was told that breakfast began at 7am. I arrived at 7:05am and the entire buffet had been wiped clean by 6 Chinese tourists. It was not replenished until after 7:20am. The "spa" is laughable, it is a table behind a curtain on the way to the elevator.
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Date of stay: November 2019
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rinic wrote a review Oct 2019
St Clair, Australia12 contributions10 helpful votes
Stayed here after not liking Eco Luxury Hotel, beds were better king size, clean, pretty central to Hanoi walking distance with shops and restaurants, we went on the bike things you sit at front and they push you but be aware they say one price then they want alot more...We got two bikes with men they told us same price but when finish they wanted so much more! Hotel was reasonable price, reception and staff very helpful.
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Date of stay: October 2019Trip type: Travelled as a couple
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LMont wrote a review Feb 2019
Wellington, New Zealand24 contributions18 helpful votes
We did not stay at this property so cannot comment on the stay. However, this is a review based on their customer service. We saw the room advised online but as we were a few minutes walk away we decided to drop in. We explained we had seen the room online and asked about a room/price etc. The staff member suggested we went to see the room before we booked and said she would be possibly be able to reduce the price because of no commission charges opposed to if we booked online. When we returned to discuss price/sort payment. The staff member had increased the price online but was trying to convince us that she was providing us discount. With negotiations, the price was no cheaper than previously advised online and when we asked if they’d changed the price they just accused us of making the mistake/being confused. We did not stay, but only half an hour later when looking for another hotel online, we saw the room advertised online (on the same site) and discovered the price had been reduced back to the original price. This review is based on a matter of principle and honesty, we are extremely disappointed. Also having previously been a customer to the sister hotel, we expected better.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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ZoeGroz wrote a review Jan 2019
London, United Kingdom30 contributions16 helpful votes
Stayed for 2 nights in the worst possible room! No sleep as very loud noises from neighbouring properties and what I assume was the air con unit. The room had a balcony that led to the neighbouring house. Didn't feel safe, and was very expensive for the quality of room. Would never stay again and for a few pence extra can get a much better room (4-5*) elsewhere. Location isn't the best for solo travellers as at night the hardware stores close up and the street is very dark and empty. Solo travellers I would recommend staying elsewhere. Staff ok, mice or rats in the breakfast room! Not a great stay!
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Date of stay: January 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Tuấn Phong wrote a review Jan 2019
Ho Chi Minh City, Vietnam5 contributions7 helpful votes
The staffs here were amazing. Most of the time, they would try to help you with any difficulties. We owed them for the early check-in and keeping our backpacks for free after we checked out. Seriously, our trip would have been hell with out their hospitality. On the other hand, our room was quite a big disappointment. Could say that the facilities belonged to the former time. Our windows couldn't be closed at night, and the heater output machine right outside our balcony kept us awake all night. The toilet paper had no cover, easily be wet and the there was only one "ancient" trashcan inside the toilet. You can keep the power running while you are away, which is really convenient.
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Date of stay: January 2019Trip type: Travelled with family
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Yuval S wrote a review Dec 2018
20 contributions12 helpful votes
Located among various stores, on a small but busy street in the old town - this place was our first stop on our tour of Vietnam. It was actually our hub while in North Vietnam. We're a family of 5, so we occupied their large rooms with 4 beds (queen + 3 single). The rooms we stayed in had a nice sitting area, coffee and a fridge. Showers were clean. Breakfast was good with both local and western options. Staff went out of their way to assure we our stay was pleasant - and it was!
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Date of stay: December 2018
Location
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Love P wrote a review Dec 2018
64 contributions39 helpful votes
The hotel is located in the main area of old town, from there you can easy to walk around. The facilities are too old and especially the public toilet is dirty too. It doesn't have elevator if you choose the room which is opposite the main street with balcony. The bed is noisy because of mattress and smelly. The staffs are normal and not really friendly, they don't want to smile. If you just wanna have a place to sleep, it's ok.
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Date of stay: December 2018Trip type: Travelled as a couple
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Vicky1597 wrote a review Nov 2018
Leeds, United Kingdom21 contributions7 helpful votes
It's fine for a couple of nights but the photos make it out to be better than it is. The "spa" was just a massage table and water feature in the corridor, my room certainly didn't look like the pictures, breakfast was very basic, mostly instant noodles with tired veg or bread and the air con was extremely noisy. We also had tiny ants in the sink and they were a bit pushy with the tours on arrival. Overall it was ok, safe, comfortable in a great location but just fell slightly short of expectations.
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Date of stay: November 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FORMERLY KNOWN AS
Indochina Queen Hotel II
LOCATION
VietnamHanoi
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE QUEEN HOTEL & SPA (AU$31): 2024 Prices & Reviews (Hanoi, Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Queen Hotel & Spa
Which popular attractions are close to The Queen Hotel & Spa?
Nearby attractions include An Handmade - H’Mong Hemp Fabric (0.5 km), Tinh Tan Gemstones (0.4 km), and Authentic Bat Trang (0.4 km).
What are some of the property amenities at The Queen Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Queen Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Queen Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
What are some restaurants close to The Queen Hotel & Spa?
Conveniently located restaurants include L'essence De Cuisine, Hoang's Restaurant - Vietnamese Cuisine & Vegan Food, and Ignite Sky Bar.
Does The Queen Hotel & Spa have airport transportation?
Yes, The Queen Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Queen Hotel & Spa located near the city centre?
Yes, it is 0.2 km away from the centre of Hanoi.
Are pets allowed at The Queen Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Queen Hotel & Spa?
The staff speaks multiple languages, including English, French, and Vietnamese.
Are there any historical sites close to The Queen Hotel & Spa?
Many travellers enjoy visiting Temple of Literature & National University (1.6 km), Hoa Lo Prison (1.1 km), and Ho Chi Minh Mausoleum (1.4 km).