Grand Vista Hanoi
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Grand Vista Hanoi

Traveller (224)
Dining (9)
Room & Suite (8)
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About

5.0
#125 of 914 hotels in Hanoi
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The world-class 5 star Grand Vista Hanoi Hotel is located in the heart of Hanoi,convenient to travel to government offices and ministries,office buildings,cultural tourism destinations,famous historical destinations and luxury shopping centers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Casino and Gambling
Kids stay free
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary welcome drink
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Foot massage
Full body massage
Hand massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Newspaper
Shared lounge / TV area
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
City View
Romantic
Languages Spoken
English, French, Spanish, Chinese and 2 more

Location

146 Giảng Võ Ba Dinh, Hanoi 100000 Vietnam
Name/address in local language
5.0
5.0 of 5 bubbles277 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Grand Vista Hanoi garners praise for its prime location, offering guests easy access to the city's central hubs and the charming Old Quarter. The hotel's amenities, including the spacious rooms and luxurious vibe, receive positive remarks, while its cleanliness and welcoming atmosphere are repeatedly highlighted. Guests experience professional and friendly service, contributing to the hotel's warm ambiance, although some have noted inconsistencies. While opinions on value vary, the comfortable rooms with pleasing views are well-appreciated, with only occasional concerns regarding room allocation and amenities.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed

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277Reviews0Q+A16Room tips
Traveller rating
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Detailed Reviews
Ssrinivasan T N wrote a review Jan 2020
4.0 of 5 bubbles
The front desk officers are superb; in particular Mr Long, Mr Tung, who extended great help for me & my wife. We needed wheel chair which they provided. They arranged car for our itinerary. Their communicating between vienamese speaking driver and us, made our stay fruitful. Reservation Manager Ms Lisa was very helpful and professional during booking.

We are vegetarians; the breakfast did not have much for us. Mr Long and Mr Tung came to know of it and arranged with the cheff for a speacial dish for us. Thanks to their courtresy.

The front desk lady offcers are ready to help, speaking good English, is a good support to the guests.

The breakfast sperad need to look into. For Indian vegetarian travellers need support. What we could eat for breakfastas vegetarian: Steamed rice, raw brocoally, cauliflover, bread, fruits. The Management may consult Indian chef for help
Read more
Date of stay: January 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: The breakfast could be better to match to 5 star hotel. Vegetarians may feel let down.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandVistaHanoi, Marketing & Communications Team at Grand Vista Hanoi
Responded 20 Jan 2020
Dear Mr. TNSVasan, Thank you very much for staying with us and spending your precious time to leave us your feedback. It is so rewarding for us to read your comments about our service. I have shared your comments with our entire team who are truly glad to have contributed in making your experience a success. Regarding your comments about breakfast, our kitchen team will try harder to provide more various options for vegeterian guests. Once again, we truly appreciate your comments and we look forward to welcoming you back in near future. Regards, Marketing & Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daryl O wrote a review Mar 2024
Singapore, Singapore
4.0 of 5 bubbles
While located outside the old quarters, this hotel remains a commendable choice for those seeking respite from the city’s hustle and bustle without straying too far.

The hotel room is clean and comfortable. However, unless included in your booking, the buffet selection may not warrant the extra expense.

Additionally, the hotel’s drop-off and pick-up area provide convenient access for arranging transportation via Grab.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anh Hoang, Marketing at Grand Vista Hanoi
Responded 3 May 2024
Dear Daryl O, Thank you for sharing your experience at Grand Vista Hanoi! We are delighted to know that you enjoyed our hotel facilities and services. As guest satisfaction is our goal, we always strive to take care of every detail and deliver a memorable experience to all of our guests. Your amazing feedback is a priceless gift that will encourage our team to continue their hard work every day. Once again, our most sincere thanks for your feedback. We look forward to welcoming you back soon. Best regards/Warm Regards, Cam Tu Nguyen General Manager Grand Vista Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
La_Maison_Melita wrote a review Sept 2022
Youghal, Ireland
5.0 of 5 bubbles
The members of staff being from Management to the Porter went beyond their duty to make sure I had a good experience at the hotel. I also would like to mention a big thank you to the chamber maids who for the past 12 days of my stay made sure I had everything I needed. Thank you.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VNHai wrote a review July 2020
Hanoi, Vietnam
+1
3.0 of 5 bubbles
The hotel is newly built, located in centre of Hanoi, good place for a bussiness trip with many good restaurant around the hotel. Room are spacious and well-equipped. Some staffs are very helpful and polite (staffs at restaurant) but somes are not (door man stays at reception counter, does not open door, ...). Due to low number of guest, hotel did not provide breakfast buffet but a la carte one, the food is good and healthy. The room windows are not really soundproofing, even stay in level 11, i can still hear traffic noises from street. Minibar is not filled in the first night.
Overall, it was a decent stay but the hotel has to do much more works to deserve a 5-star quality.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anh Hoang, Marketing at Grand Vista Hanoi
Responded 4 Aug 2020
Dear Wanderer26020644525, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the the room and the quality of breakfast but were sorry to hear there were some unpleasure experiences. We truly apologize for the inconvenience during your stay and acknowledged the issues you addressed. An immediate action have been made to remind the whole team that service quality is the key and specific retraining has been given to the concerned members. We sincerely appreciate your helpful and constructive feedbacks, which will help our service become better in the future and we hope you return soon! Regards, Marketing & Communications Team
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Rosalie wrote a review July 2022
1.0 of 5 bubbles
The room itself is great, the view is fantastic, great spot in HN. However, service is a huge minus. Which hotel in the world would come in suddenly during the morning to clean up while they didnot even knock once? I can still hear them chatting like “If there was a guest in there?” “Who cares, just come in”. I was freaking changing my clothes and yes, wonderful, a male worker come in to clean up. And they were freaking chill when not even sorry once but “hey, i gonna clean now”. Awful, awful, awful. Booking through Agoda twice due to technological issues regarding their systems. Report it, none of the parties take the responsibility while I have to be the one who use one room and spent twice?
Ridiculous. Great room, but with kind of service, I would never recommend to anyone and come back again. I would rather have a normal room with excellent service with respectful employees, rather being disrespected like this. Goodbye.
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Date of stay: July 2022
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Grand Vista, Kinh doanh at Grand Vista Hanoi
Responded 29 Aug 2022
Dear Sir/Madam, Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and would like to hear more details from you, if possible, via our contact below. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ms. Rosy Nguyen e_com@grandvistahanoi.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Preeti P wrote a review Jan 2023
Mumbai, India
3.0 of 5 bubbles
The hotel is very nice. large clean rooms, good amenities, a fantastic breakfast but located very far away from the old quarters. Cabs also refuse to come when booked on grab. Plus the cab fares are also expensive making it a not so great option bcos the hotel loses the advantage of the reasonable room rates when you account for the cab fares to and fro from old quarters. You need to go to old quarters for everything - attractions, activities, shopping so unless you have your own transport or a car dedicated to you, this becomes a cumbersome task.

Apart from that, the hotel is really good.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AMMG01 wrote a review Jan 2020
4.0 of 5 bubbles
The Grand Vista Hotel Hanoi is a beautiful hotel.
We were pretty well looked after by staff.
The location is a little far out of old quarter (20mins by taxi)
The pool and gym area was amazing and we used it every day.
Compliments to Vicki who was such a sweet girl and looked after us and chatted away to us happily.
Thank you 😀
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandVistaHanoi, Marketing & Communications Team at Grand Vista Hanoi
Responded 3 Jan 2020
Dear Aymiauz Thank you very much for your feedback! It's our pleasure to hear that our services have met your expectations. We will surely pass on your generous words of recognition to Vicki team who will be very inspired to keep on providing high standard of services to all of our guests. Once again, we truly appreciate your comments and we look forward to welcoming you back in near future. Regards, Marketing & Communications Team
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Hemant C wrote a review June 2024
New Delhi, India
1.0 of 5 bubbles
Rude staff. Asked the hostess at the breakfast buffet to get a cup of hot coffee. She rudely refused to get one and asked us to get it on our own. Such an inhospitable staff does not deserve a repeat visit. There are no black tea bags in the room. Just 2 bottles of water are given per room and extra bottles have to be purchased. Overall a bad experience. Would not recommend this Hotel to anyone.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip: Avoid this Hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ty T wrote a review Jan 2020
5.0 of 5 bubbles
I spent two nights here and I have to say that the stay was a fairly okay. The hotel is pretty new so be prepared for some slight smell of new furniture in the room. Room is very nice with large bathtub and shower. Local staffs are friendly, especially the host in breakfast.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandVistaHanoi, Marketing & Communications Team at Grand Vista Hanoi
Responded 17 Jan 2020
Dear 304tyt, Thank you very much for staying with us and spending your precious time to leave us your feedback. It's our pleasure to hear that you have good experiences at Grand Vista Hanoi. We acknowledged your comment about the slight smell of new furniture in the room and will take immediate action to improve in the shortest time. Besides, we will pass your generous compliments to the whole team who will be very motivated to continue providing best service to all our guests. Once again, we truly appreciate your comments and we look forward to welcoming you back in near future. Regards, Marketing & Communications Team
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OllioLondon wrote a review Dec 2023
London
5.0 of 5 bubbles
Fantastic & friendly staff (especially Tran who we met through the pool and Thanh who was at reception) but seriously they went above beyond for us! You’d call with an issue and it was fixed straight away! It’s in a good location, we’d simply take a grab taxi and within 15/20mins we’d be in the Old Quarter. Finally, the room is exactly what we needed for for a family of 4 who stayed over Christmas
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anh Hoang, Marketing at Grand Vista Hanoi
Responded 3 May 2024
Dear OllioLondon, Thank you for sharing your experience at Grand Vista Hanoi! We are delighted to know that you enjoyed our hotel facilities and services. As guest satisfaction is our goal, we always strive to take care of every detail and deliver a memorable experience to all of our guests. Your amazing feedback is a priceless gift that will encourage our team to continue their hard work every day. Once again, our most sincere thanks for your feedback. We look forward to welcoming you back soon. Best regards/Warm Regards, Cam Tu Nguyen General Manager Grand Vista Hanoi
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Varun Iyer wrote a tip 3 July
Mumbai, India3 contributions
5.0 of 5 bubbles
"Kindly avoid meter taxis in city. They may charge 3-4 times. Instead use Grab app for cab, where rates are very reasonable."
Read full review
Hemant C wrote a tip June 2024
New Delhi, India9 contributions1 helpful vote
1.0 of 5 bubbles
"Avoid this Hotel"
Read full review
Gaurav Goyal wrote a tip June 2024
Dehradun, India3 contributions
1.0 of 5 bubbles
"Avoid staying in this hotel"
Read full review
Zell R wrote a tip Dec 2023
2 contributions
5.0 of 5 bubbles
"You should book in advance to hate rooms and you should wake up early to have breakfast and chill in the swimming pool,sauna and jarguzi."
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Jeff wrote a tip Dec 2023
20 contributions
1.0 of 5 bubbles
"Don't book here."
Read full review
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
AU$89 - AU$111 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
165
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND VISTA HANOI (AU$89): 2024 Prices & Reviews (Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Grand Vista Hanoi
Which popular attractions are close to Grand Vista Hanoi?
Nearby attractions include Pottery Hai Doan (0.5 km), Kang Fruits - Đặc Sản Vùng Miền (0.5 km), and Karaoke Top One KTV (0.3 km).
What are some of the property amenities at Grand Vista Hanoi?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Vista Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Vista Hanoi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Vista Hanoi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Vista Hanoi?
Conveniently located restaurants include Cha Ca Anh Vu, Golden Dragon Restaurant - Hanoi Hotel, and Azuma Japanese Restaurant.
Are there opportunities to exercise at Grand Vista Hanoi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Vista Hanoi have airport transportation?
Yes, Grand Vista Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Vista Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Vista Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Vista Hanoi?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Japanese, and Vietnamese.
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