Lee helped sú much to find a good trip to ha long also show us what to visit ať old square (restaurantu And points od interest) and also help us last day to book bus to SAPA And offer shower And toilet + towels! :)...More
1 - 5 of 355 reviews
Mr Lee was incredibly helpful from the start, booking my bus to Sapa and giving me advice for when I was there. The staff spoke great English and knew the area well (I found some great food on their recommendation). Rooms were clean and nice.
The hotel staff are amiable and helpful. Particularly happy with their assistance with the bus pickups and luggage storage when I went on Sa Pa and Ha Long Bay tours which I had booked together with hotel. The quality of the room is not great,...More
We arrived at the hotel slightly confused as it shares its residences with another hotel 'serenity'. We were put into a better room for one night and the changed into our, much smaller, room for the rest of our stay which was slightly irritating and...More
Stayed at this hotel for 2 nights with a trip to ha long bay in between. Lee was very welcoming from start to finish. Starting with a free upgrade, organisation for a tour and arrangements to the airport upon leaving. Good location and lovely room.