Oakwood Residence Hanoi
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Oakwood Residence Hanoi

17, Lane 35, Dang Thai Mai Street Quang An, Tay Ho, Hanoi 100000 Vietnam
Traveller (353)
Room & Suite (65)
Dining (33)

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Fully refundable before Fri, 31 May
No prepayment needed
AU$145
Fully refundable before Sat, 1 June
No prepayment needed
Get rewarded with One Key
AU$152
AU$120
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#48 of 896 hotels in Hanoi
4.7 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Oakwood Residence Hanoi is located in an upscale residential area that is in the heart of the bustling West Lake (Tay Ho) District. Offering 262 elegantly furnished serviced apartments complemented with full-service facilities including a modern fusion restaurant, a residents’ lounge, a fitness centre and an all-season swimming pool, Oakwood Hanoi Residence is an oasis of grace and serenity.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Concierge
Currency exchange
Newspaper
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Japanese, Vietnamese

Location

17, Lane 35, Dang Thai Mai Street Quang An, Tay Ho, Hanoi 100000 Vietnam
Name/address in local language
329Reviews2Q+A38Room tips

Reviews
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Traveller rating
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Detailed Reviews
Mike B wrote a review Feb 2022
Texas37 contributions14 helpful votes
5.0 of 5 bubbles
Beautiful facilities, friendly and helpful staff, great food and well-equipped to meet COVID-19 quarantine protocols for international travelers. Coming straight from the Noi Bai airport to Oakwood, we stayed in modern and elegant rooms; room service was available to bring a choice of tasty meals from the in-house restaurant. The staff was exceptionally pleasant and accommodating. Would definitely recommend.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 5 Feb 2022
Dear karmacolonic, Thank you for sharing your stay experience at Oakwood Residence Hanoi! We are delighted to know we met your expectations and that the well-equipped apartment, the food from the TrEat restaurant and our associates' attentiveness delighted you greatly. Feedback like yours will serve as an encouragement to our team members to continuously improve the quality of our services. Thank you again for your kind recommendation. We wish you a Happy Lunar New Year 2022 and look forward to welcoming you back for another memorable stay. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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M Family wrote a review Mar 2022
Hanoi, Vietnam5 contributions1 helpful vote
5.0 of 5 bubbles
We frequently stay at the Oakwood for weekend getaways and it gets better every time we come. From the moment we work with Ms. Ann to confirm our reservation to the moment we leave, every member of the staff is so nice and accomodating and we never have to worry about a thing while we are there. All of the rooms and facilities (pool, fitness, sauna/steam room) are always clean, bright, airy and well maintained and you are within walking distance of anything you could need in Hanoi, including some of the best restaurants. Would highly recommend for any trip to Hanoi whether it be business or leisure.
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Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 2 Mar 2022
Dear M Family, Thank you very much for your gracious review, it is such a great pleasure to know that your family experience our services and facilities better and better each time. We truly appreciate your encouraging and heartwarming words about the service level of our team member and will share with them as a huge motivation. Thank you again for your kind recommendation and we look forward to your next return visit with more memorable stay experience. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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3638grace wrote a review Mar 2023
Oxford, United Kingdom416 contributions129 helpful votes
5.0 of 5 bubbles
We stayed here for 3 nights at the beginning of our Vietnam tour - mainly because of the swimming pool and the clothes washing facilities. Both did not disappoint. Breakfast was good with a wide selection of cold, hot, Asian and western options. Lots of families actually live there so there are lots of children running around. Swimming lessons in the pool in the afternoon so if you don’t like kids please avoid. It was lovely to come away from the hectic centre to a relaxing swim everyday. The staff was friendly and was most concerned when I slipped and fell by the swimming pool - solely my fault but they were v helpful offering to call for medical help. All in all a satisfactory stay. Obviously one has to balance the inconvenience of taking taxi back and forth from the centre but it was only 80,000dong around £3/4USD.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 15 Mar 2023
Dear 3638grace, Thank you so much for sharing your detailed review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your satisfying and relaxing stay and you enjoyed our pool, our breakfast and our service levels. At the same time we truly regret about the incident happened. Thank you again and we hope to have the pleasure of welcoming you back for another memorable staycation. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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Anita Odfeldt wrote a review Jan 2021
Hals, Denmark1 contribution
5.0 of 5 bubbles
Oakwood Residence, Hanoi

I live and work in Hanoi for 6 month, and I’m stationed at Oakwood Residence Hanoi. I’m from Denmark, far far from home and without my children and family etc. Asia is so different from what I’m used to. There’s a whole new environment around me in so many levels and it’s fantastic and refreshing. BUT still it’s impossible not to miss my life in Denmark. I cross both Christmas and New Years Eve while I’m in Vietnam and ‘homesick’ can’t be avoided. But here it comes: what really blows my mind is how Oakwood’s leadership and staff all over this beautiful hotel manage to surround their quests with this rare and unique kind of sweet comfort and warm interest. I do not doubt for a second that Oakwood’s team is sincere in all they do for us. You FEEL their smiles, you FEEL their authenticity in everything here - from the feng shui decor, the healthy and tasty gourmet dishes on their menu in the beautiful restaurant, the little Christmas sock on every floor Christmas morning and to the employees with hearts of gold and with a presence that makes one almost forget ‘back home’. Oakwood is in every detail and it’s just feels like I have two arms holding me tight in the most loving way everyday. Love is not only something you feel, it’s also the thing you do! And this amazing hotel got it! It’s real talent and passion in so many ways. Oakwood Residence Hanoi - you touch my heart and when I return to my life in Denmark in April a large part of me will stay with you guys.
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Date of stay: September 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from oakwoodresidence hanoi, General Manager at Oakwood Residence Hanoi
Responded 25 Oct 2021
Dear Ms. Anita, Thank you very much for your review. It was our great pleasure to be your home away from home during your time in Hanoi. Your heartfelt words have been shared among our team members, which inspires us in continuing to deliver the excellent services to our residents. We look forward to the opportunity of welcoming you back to Oakwood Residence Hanoi in the near future. Warmest regards, Nguyen Kim Hanh, Front Office Manager
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Djani_14 wrote a review Nov 2021
makassar, Indonesia10 contributions4 helpful votes
5.0 of 5 bubbles
I enjoyed my stay at Oakwood Residence so much..

I chose this residence because of its strategic location, located in the central business district, many places to eat, retail shops, and government offices.

The aesthetic design of the building and the beautiful and luxurious interior made me decide to choose this residence. Not only that, the product and service from the employees who were very kind, attentive, and very helpful made me feel like a VIP. The service is just so outstanding with very personalized. There are many offers at attractive prices, which made me choose to book with an advance purchase promo.

I couldn’t ask for more and would definitely come back again.
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Date of stay: November 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: I would definitely recommend two-bedroom apartments with spectacular views and the full-length...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oakwood Residence Hanoi, Dịch vụ khách hàng / Lễ tân at Oakwood Residence Hanoi
Responded 25 Nov 2021
Dear Djani_14, Thank you for having stayed with us recently at Oakwood Residence Hanoi and for your gracious review. It delights us that you were thoroughly satisfied with your stay, attention to the location and the facilities and especially the personalized service from our associates made you comfortable. We wish you a relaxing weekend ahead and look forward to welcoming you back soon for another great stay experience. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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Cindyy wrote a review May 2022
1 contribution
5.0 of 5 bubbles
We had an amazing time at the Oakwood Residence Hanoi, from the time we made our booking to the time we departed. The team made it very hassle free for us especially when travelling with a toddler. The property is very beautiful and situated in a great location. My little one had a great time exploring the garden while checking in was done and could not wait to jump into the pool when she saw it. The pool is located at the top floor overlooking the lake, pity we did not have much time to enjoy the pool more and in the evening. I am sure it would have been beautiful.
The 2 bedroom apartment that we stayed at is so luxurious with all the required amenities if you need to do a long stay. The food served at the restaurant was surprisingly delicious, not the standard most residences provide. If this is not your preference, there are plenty of eateries in the area. Walking, on the bicycle or by taxi is all very convenient. In fact, we took a cycle around the lake with our little one and it was very enjoyable. We thoroughly enjoyed our stay at the Oakwood Hanoi, wish we had more time there. Thank you Team Oakwood Hanoi! <3
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 26 May 2022
Dear Ms. Cindyy, Thank you for your recent stay with us and for the detailed review of your stay experience. We are very glad that you considered you stay as a good value and were satisfied with our location, our facilities and services. It is always our aim to provide you and our valued guests the most pleasant experience. We hope to have the opportunity to welcome your family back soon to Oakwood Residence Hanoi and you are able to have more time relaxing in our breathtaking rooftop pool. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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benjamin wrote a review Dec 2021
Hanoi, Vietnam2 contributions
5.0 of 5 bubbles
I got the chance to drop by again yesterday to the lobby lounge of oakwood residence in Hanoi. I was surprised by the menu changes : I definitely appreciate my espresso shot & discussion with the waiter and waitress : all together a good time which I hope this review will reward it.

Service was attentive but nor overwhelming, and the location offer a charming area, quiet view around lake protected from the buse of the city.

When I asked the waitress about the new coffee she explained me thar decision was made to change a large selection of beverage, including thea, wine and coffee and I was drinking Nespresso : do appreciated it since it is my favorite.

A selection of wines is also available for take away : perfect for a late dinner, tea take away and probably other selection is normally coming soon.

All together : service, location, and selection served make it a perfect location either to unwind at the end of the work day, or close it finishing few emails.

Appreciated to see these changes especially during this pandemic time where most seem frozen : definitely 5 stars ranking & thank you !
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Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 23 Dec 2021
Dear Meyer B, Season's greetings from Oakwood Residence Hanoi! Thank you very much for your detailed review on your experience. It truly pleases us that the newly promoted products in the Lobby Bar and the attentive service of the team made you feel relax and enjoyable. We will definitely share your marvelous comments with the team, which will inspire us in continually delivering the excellent service to our residents. Thank you again for your nice recommendation and we look forward to welcoming you again in the near future. Merry Christmas and Happy New Year to you and your loved ones. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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Safari532459 wrote a review Feb 2022
3 contributions1 helpful vote
5.0 of 5 bubbles
I had a wonderful stay with my boyfriend celebrating Valentine's Day in Oakwood Residence Hanoi.
We booked a two-day one-night stay and Valentine's Dinner set at their restaurant "Treats".

Upon arrival, the hotel surprised us with the beautifully decorated room with roses. And they offered us a box of chocolate as a gift. The room was clean and the facilities looks relatively new. Simple cooking utensils are provided, so, it is also a good choice for small families or couples who are planning to stay a bit longer and cook a bit by themselves.

We enjoyed the great dinner at "Treat". The food was generally delicious. The lobster soup was rich, the grilled lamb leg was tender. And I love the chocolate mousse cake. But I was most impressed by their bread surprisingly! It reminded me of the freshly baked bread I've eaten in France! And the menu also included 2 glasses of signature cocktails. The bartender demonstrated the mixing and explained the ingredients at our table.

On the next day, after having the breakfast buffet, we went to their swimming pool to burn some calories we gained the previous night. XP The pools are well-maintained. The water was warm and clean.

And luckily, it was a bright sunny day, so we enjoyed some coffee on the balcony of the room for a while before leaving. The lake view from the room was nice.

The staff was nice and welcoming. I could see their smile even with their masks on. XP
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 25 Feb 2022
Dear Safari532459, It is so amazing to read your gracious review on your recent stay at Oakwood Residence Hanoi! It truly delights us that you and your boyfriend had a wonderful Valentine celebration at our property and that you were satisfied with all aspects, the beautifully decorated apartment, the restaurant, the infinity swimming pool and our associates' friendliness. Thank you for posting the review on Tripadvisor. We wish you a great weekends ahead and look forward to welcoming you back for another memorable staycation. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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Markos_333 wrote a review May 2022
Asia69 contributions48 helpful votes
5.0 of 5 bubbles
We had a wonderful time at the Oakwood Residence in Hanoi. The team are really working hard to ensure you have a great stay, and took time to interact with our young daughter.
They helped us arrange babysitting service, organised taxi's, borrow the bicycle and were generally just very pleasant.
The hotel itself features a wonderful pool with fantastic view over the lake, which we all enjoyed. The room (a 2 bedroom apartment) is perfect for short breaks or longer stays. You could easily cook your meals inside. If not there are several great little cafes and restaurants around which we liked. Special mention for the ones lakeside, a short walk from the property.
FYI the hotel is about 15 minutes by cab to the old quarter, but is a very easy trip.
We would definitely stay again and recommend you to do so on your next visit to Hanoi.
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Date of stay: May 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 25 May 2022
Dear Markos_333, Thank you for your recent stay and review of our property. It truly pleases us that your family were satisfied with our fully-furnished apartment, our breathtaking pool as well as other facilities and our service. Thank you again for your nice recommendation and we look forward to your next return visit! Yours sincerely, Nguyen Kim Hanh Front Office Manager
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AmiNguyen wrote a review May 2022
Hanoi, Vietnam2 contributions
5.0 of 5 bubbles
it was some much fun and enjoyable to join the Pool Party. What's more, a fantastic pool with spartacus view to Westlake, decent food flavorful from starter to dessert but the staff was also really friendly and truly care about your experience. Special thanks to the short hair with glasses pool attendant ( Mr. Bill?) he was so kind to take care my kid and accompany down to my room with the dry bath towel to make sure that my son wouldn't get cold. Much appreciate that!
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Date of stay: April 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: higher floors with lake view is much better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 6 May 2022
Dear AmiNguyen, It is amazing to read your gracious review. We are truly glad that the pool party impressed you and thank you for recognizing Billy for his attentiveness. We definitely look forward to hosting you again in the next event. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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Dutchyfifi1870 asked a question Oct 2023
London, United Kingdom396 contributions53 helpful votes
How do you get from Hanoi airport to your hotel ? Does the airport bus stop near by?
Pathfinder779739 asked a question Dec 2019
Singapore, Singapore7 contributions14 helpful votes
hi does the two bedroom apartment have 2 bathrooms
Answer from SKH
Singapore, Singapore59 contributions51 helpful votes
I think they should have such configurations.
명준 진 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"20mins from old quarter"
Read full review
PA007 wrote a tip Mar 2024
3 contributions11 helpful votes
5.0 of 5 bubbles
"Just you will be having some issues with Indian cuisine here but you will get veg cuisine as well like white beans with stew sauce"
Read full review
NYA wrote a tip Jan 2024
18 contributions10 helpful votes
3.0 of 5 bubbles
"Pool gets crowded. Can only access places by car/scooter which is on average 30 minutes to city centre. "
Read full review
PW14513 wrote a tip Dec 2023
San Francisco, California2 contributions
5.0 of 5 bubbles
"Should make use of the free shuttle bus to the city center and other supermarkets"
Read full review
Zhang Haobin wrote a tip Dec 2023
2 contributions
5.0 of 5 bubbles
"Oakwood has shuttlebus to Old town area and some shopping malls. Please ask reception for details"
Read full review
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
AU$124 - AU$147 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
262
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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OAKWOOD RESIDENCE HANOI (AU$124): 2024 Prices & Reviews (Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Oakwood Residence Hanoi
Which popular attractions are close to Oakwood Residence Hanoi?
Nearby attractions include Another Tattoo Studio (0.4 km), Savage (0.4 km), and GIANDON- Simple (0.4 km).
What are some of the property amenities at Oakwood Residence Hanoi?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Oakwood Residence Hanoi?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Oakwood Residence Hanoi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Oakwood Residence Hanoi?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Oakwood Residence Hanoi?
Conveniently located restaurants include Dalcheeni HANOI, El Gaucho Argentinian Steakhouse - Tay Ho, Hanoi, and Nan n Kabab Restaurant.
Are there opportunities to exercise at Oakwood Residence Hanoi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Oakwood Residence Hanoi have airport transportation?
Yes, Oakwood Residence Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oakwood Residence Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Oakwood Residence Hanoi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Oakwood Residence Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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