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Hanoi Legacy Hotel Hoan Kiem

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#118 of 579 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Legacy Hotel Hoan Kiem
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514 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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Hervey Bay, Australia
Reviewed 1 week ago via mobile

We had 5 days at hotel legacy The staff are nice but the rooms are definitely not as advertised The beds were as hard as a rock and I had trouble sleeping Aircon worked well Bathroom leaks Fridge works well Great location No windows in the rooms - not as advertised Room decor - definitely not as advertised I'm disappointed...

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Thank jennywelsh2017
Reviewed 1 week ago via mobile

This place was dirty, stained sheets, furniture falling apart and no maintenance done since it was built. Everywhere you looked in our room was dirty, couldn't wait to leave. We stayed at the cocoon in backpackers in Hanoi a few nights before and it was faultless and we paid half the price. The only nice thing about legacy was the...

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Thank Elyse28
Adelaide, Australia
Reviewed 4 weeks ago via mobile

Expensive for a room covered in mold and stunk really bad. Had to sleep with the air condition on just for some air that didn't smell like cigarettes and mold. The breakfast buffet was typical poor standards we've seen in Vietnam. I wouldn't pay for this room. Much cleaner hostels for half the price then go enjoy a Bahn Mi...

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Thank LucindaKate
Norwich, United Kingdom
Reviewed 4 weeks ago via mobile

Staff were very amenable helping us check in when our flight arrived hours before check in. We stayed on two occasions, in two different rooms. Both were nice, and one had what must have been two double beds pushed together... Great location in the old quarter and very helpful staff. Excellent value for money.

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Thank journotravel17
La Rochelle, Poitou-Charentes, France
Reviewed 20 March 2017 via mobile

We stayed 2 nights in the hotel. Great location! Receptionists were very polite, professional,helpful and smiling. The room was better than expected but some of the standard ones do not have windows. Breakfast is great value for money. The only negative aspect was housekeeping, very loud and waking you up around 6-7am in the morning. After they cleaned the room...

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Thank Angelinelm
takaratsuka city hyogo japan
Reviewed 13 March 2017

i was not happy here, some mistakes were made. like no chenge my bed sheets for long time until i complain to the maeger. helpful staff if you insists in something wrong.i got very bad bath mat old and dirty, but after complain i got the best. so they can do it.. just must learn‘ to do it without telling.

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1Thank F4023NZalbertos
Brisbane Region, Australia
Reviewed 5 March 2017

Great location in Hanoi but a bit of a walk to the lake and city centre. Front staff very helpful and kind, Travel desk located next to reception to arrange day trips and activities, ATM is out the front of hotel, Great area for nightlife and Local dining experiences. Shopping areas are near the hotel which are great. Room has...

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Thank barrywoods2015
Wellington, New Zealand
Reviewed 4 March 2017

We weren't scheduled to stay here and were disappointed when we checked in. No windows in the room and the beds were rock hard. We requested a move the next day and were moved. On the positive side the breakfast was ok. Its in the old quarter which is a good location, but its in a noisey street with lots...

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Thank onemoreforStevo
San Diego, California
Reviewed 3 March 2017

I rated 5 stars for the value, not for the overall experience. Most importantly, the staff were friendly and helpful to make our stay pleasant. The room was comfortable and quite spacious. The bathroom had a funky, futuristic shower that took some figuring out, but was fine. We enjoyed the breakfast each morning, especially the coffee. Can't beat the location...

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Thank joelbarkan
Melbourne, Australia
Reviewed 19 February 2017

This is an okay option if you want to stay in old quarter. The front desk and downstairs staff were very helpful, with warm greetings, including holding the front door open, getting us a taxi or transport to the airport. The hotel rooms look fine and the beds are not bad, but the bathrooms have issues common in Vietnamese budget...

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Thank Iristraveller

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Old Quarter Hanoi, where is the heart of the city, Hanoi Legacy Hoan Kiem Hotel is unforgettable for people who have ever stayed in the hotel. Just few minutes walking from the hotel, visitors can visit the Sword Lake, Tortoise Tower, The Huc Bridge, and Ngoc Son Temple which are the most beautiful sightseeings of Hanoi. Visitors may have a walking to enjoy special traditional local food such as: Pho, banh cuon, bun cha…. Visitors are also convenient to go to banks, post office, and trade center of Hanoi where are only steps from hotel.Hanoi Legacy Hoan Kiem hotel is an international 3 stars standard, with 40 high quality rooms. The rooms are designed with original and luxury style, harmonious decoration. Tourists will feel very warm and comfortable when they are staying here. Equipped facilities, modern, including: air-conditioners , computers with high-speed Internet access (wifi), Satellite TV, TV LCD 32 ", tea and coffee making equipment, fridge, hot tubs Jacuzzi and standing shower, etc....Staffs in the hotel all have well-trained methodically, with professional and enthusiastic manner. When resting in Hanoi Legacy Hoan Kiem Hotel, guest will feel "A luxury space in the center of Old Quarter streets." The visitors will also have the satisfaction to work and relax. ... more   less 

Additional Information about Hanoi Legacy Hotel Hoan Kiem

Address: 01 Ngo Gach | Hoan Kiem- Distrist, Hanoi 10000, Vietnam (Formerly An Hung Hotel)
Region: Vietnam > Hanoi
Price Range: $37 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi Legacy Hotel Hoan Kiem 3.5*
Number of rooms: 40
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Also Known As:
a And Em Hotel Hanoi
Hotel Style:
#41 Business Hotel in Hanoi
#57 Romantic Hotel in Hanoi
#64 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Legacy Hotel Hoan Kiem staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street are probably the loudest.”
joelbarkan, 2 Mar 2017 | Read review
“room back of hotel”
h_ngn2017, 24 Jan 2017 | Read review
“Nice city views on the upper floors.”
thisiskennethk, 18 Dec 2016 | Read review
“I liked being on a higher floor, in order to appreciate the beautiful and historic skyline of Hanoi.”
sharonogjensb, 10 Nov 2016 | Read review
“spa available in the large room”
jacview, 1 Nov 2016 | Read review
5 of 5