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Flower Garden Hotel

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#137 of 573 Hotels in Hanoi
Certificate of Excellence
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153 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Sydney, Australia
Reviewed 28 March 2016

nice clean hotel,quiet friendly staff,very good breakfast,the Vietnamese cuisine upstairs was very good ,the rooms were perfect,no noise cold clim the location was very ,not far away from the old french area a very nicer oasis from the busy noisy and polluted city if we had to go back we will choose this hotel

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Helpful?
1Thank alainbagus
Flower55NTT, Director of Sales at Flower Garden Hotel, responded to this review

Dear Alainbagu, Thank you for your nice feedback. Our hotel's staffs are very happy when they are reading your comment. We will try to make our service better and better. We think you also had a fantastic and memorable holiday in Vietnam, we do hope that if you have a chance to come back Vietnam, you still choose Flower Garden...

Perth
Reviewed 17 March 2016

We stayed at this hotel as part of a package deal before and after Halong Bay. Our first room was on the 12th floor and was lovely and clean. We did not experience any cigarette smell which was a good thing. The room was a good size with a comfy King bed. This hotel would be a good 15 -...

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Helpful?
1Thank Where2NowPerth
Flower55NTT, Director of Sales at Flower Garden Hotel, responded to this review

Dear guest, We are very happy to receive your nice feedback. We will show your comment to our staffs, it really encourages us to develope our hotel services. Thank you so much for your comment. Have a nice weekend.

Sydney
Reviewed 1 March 2016

We stayed at this hotel with 9 other couples and most were happy, but the very strong smell of cigarette smoke in our room made it unpleasant. Otherwise hotel was good, but we both hate smoking and regret not having complained.

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Helpful?
1Thank RogerE226
Southampton, United Kingdom
Reviewed 18 February 2016

Comfortable, friendly, adequate a good summary. Location not the best being above the old quarter, stayed twice higher rooms much better. Staff make up for location. Caters for lots of coaches tours so feels very transient. Booked as part of a tour would not have been personal choice.

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Helpful?
Thank Adrian135
Flower55NTT, Director of Sales at Flower Garden Hotel, responded to this review

Dear Adrian, Thank you so much for your feedback. We will try to make our product and service better and better.

London
Reviewed 7 February 2016 via mobile

From the moment we arrived the owers welcomed us with open arms. The location was great, walking distance to centre of town. They also have bikes to borrow which are free. The rooms are very spacious and well appointed! I can HIGHLY recommend Flower Garden to anyone visiting Hoi an

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Helpful?
Thank Brendon R
Sydney, Australia
Reviewed 21 January 2016

This hotel is a good 10-15 min walk from the old quarter but we enjoyed the fact it was in a quieter area . Rooms were clean and adequate , on the small side like most asian hotels. Buffet Breakfast was good and the friendly staff were always there to top up tea or coffee and clear the used plates...

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Helpful?
Thank Geoff J
Caloundra, Australia
Reviewed 30 December 2015

Stayed to and from Halong Bay, staff could not have been more helpful and stored our cases whilst away. Stayed on 13th Floor, large comfortable air conditioned room. Breakfast first class and as good as any we had in Vietnam. Would recommend this Hotel as close to everything.

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Helpful?
1Thank sydneyvisitor11
Flower55NTT, Director of Sales at Flower Garden Hotel, responded to this review

Dear sir, Thank you for your feedback. It is great to know that our team has impress you with our service quality and caring attitude. We will try to keep and promote our service better and better. Happy new year & may you with the best. Best regards & many thanks.

Southampton
Reviewed 23 December 2015

Whilst the rooms were clean, mine smelt of smoke which was annoying as I had requested a non smoking room. I did find out why when I found a couple happily smoking outside my room (if you get a room opposite the elevator and you are a non smoker ask to move). The bed was comfortable and the staff were...

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Helpful?
Thank luthetraveller
Flower55NTT, Director of Sales at Flower Garden Hotel, responded to this review

Dear sir, Thank you very much for your comment. It was sad to hear that you were not statisfy to stay at FLOWER GARDEN HOTEL. I will share this comment to our team to do better. Once again, we are sorry about this trouble.

Reviewed 10 December 2015 via mobile

The flower garden hotel was a great stay in hanoi. Amazing helpful staff that speak good english. The breakfast buffet was excellent. Only small problem was a 5 minute taxi to the old quarter, we will be back.

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Helpful?
Thank jonathan R
philippines
Reviewed 8 December 2015 via mobile

It's a good place to be. The rooms were clean and the breakfast buffet was good too. No noise in the room and staff promptly addressed our concerns. Location is good. It's bigger than most mid level hotels in the area. A short ride by cyclo or five minute ride to old quarter area. You can even walk to tourist...

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Helpful?
Thank carloslawoffice

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the most ancient part of Hanoi - the capital of the Vietnam, Flower Garden Hotel is a 4 star hotel that offers you an exquisite stay in an elegant and stylish environment. At Flower Garden Hotel, both business and leisure guests are treated to friendly and personalized service and are assured of serene and restful accommodation in a refined atmosphere. Flower Garden Hotel features 83 spacious and well-designed rooms and suites are equipped with satellite TV, mini bar, IDD telephone, WIFI Broadband Internet, personal safe, tea and coffee making amenities. What's more from our unique service is bound to further personalize your comfort with a whole new level of care and attention. ... more   less 

Additional Information about Flower Garden Hotel

Address: 46 Nguyen Truong To | Ba Dinh, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $62 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Flower Garden Hotel 3.5*
Number of rooms: 83
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Hotel Style:
#51 Spa Hotel in Hanoi
#81 Romantic Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Flower Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Guests are allowed to smoke in the corridor so request a floor with non smoking area”
 of 5 bubbles maureend105, 13 Sep 2016 | Read review
“Nice and quiet hotel”
 of 5 bubbles th0masw00dh0use, 29 Jul 2016 | Read review
“Upper level street view rooms were great.”
 of 5 bubbles frankjohnson88, 6 May 2016 | Read review
“We stayed on 8th & 10th floor not sure if it was back or side of hotel, no views but very quiet.”
 of 5 bubbles K7119JCelaineh, 28 Apr 2016 | Read review
“Request a non smoking room: remember this is Asia.”
 of 5 bubbles tazwil, 16 Apr 2016 | Read review
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