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Hanoi Twins Hotel

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84 Reviews from our TripAdvisor Community

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Showing 71: English reviews
London, United Kingdom
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago via mobile

The hotel in general is very rundown. I stayed in a single windowless room for one night and it was the worse accommodation I've had during my month in Vietnam. Although all amenities and facilities are clean (shower, toilet etc) the walls and ceiling are falling apart, lots of mold and plenty of flying friends...that's right, in a windowless room!... More 

Helpful?
Thank nbison
Gold Coast
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 May 2016

We were left her for a few hours early morning by our tour operator for a shower and breakfast before being picked up for next tour. In the reception there was a plaque 'Trip Advisor winner 2013' if this was genuine I don't think room 902 has been maintained or cleaned since then. Filthy carpet,bedside table top covered in what... More 

Helpful?
Thank AussieGC
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 May 2016 via mobile

For the value, the hotel is a good investment. Good -staff service is awesome. Friendly smiles and attentive to all requests -breakfast is fantastic. Over 8 options to choose from -located nearby many things to do -wifi strong Opportunities -rooms are outdated with decor. Carpet is also old -restroom lighting is poor (room 902)

Helpful?
Thank Daniel D
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2016 via mobile

This hotel looks like a brothel, suspicious looking people lurking in the lobby. Workers when they are done with their shift sit in the lobby and talk loudly till their rides show up. Was on the 5th floor, could hear workers talking in the stairwell and it couldn't make me sleep. Receptionist was unorganized and misrepresented prices and accommodation. He... More 

Helpful?
Thank Heltorie
Guangzhou, China
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 February 2016

This hotel was amazing! They held my luggage while I went on Halong bay cruise. They were always friendly. And the location was so close to every great tourist area of the city! The breakfast that was included in my rate was quite nice :) I would love to stay here again.

Helpful?
Thank Orcinusmoon
Hertfordshire, United Kingdom
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 December 2015 via mobile

Absolutely recommend Twins Hotel in Hanoi. We stayed on two separate occasions and loved it both times. The second time we arrived at 5am from the train from Sapa - and they allowed us to check in to our room at 5am! They are amazing! This allowed us to get some sleep, and then start our day properly - excellent... More 

Helpful?
Thank LauraR_England
Juneau, Alaska
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2015 via mobile

Simple, clean hotel outside of the tourist trap that is the Old Quarter. Stayed on two different occasions while in Vietnam. Staff is very friendly and rooms are cute and modern. Be sure to get one with a street view.

Helpful?
Thank DrewfaceILLer
Albuquerque, New Mexico
Level Contributor
751 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 760 helpful votes
Reviewed 26 June 2015

I got to try two rooms in this hotel. It was a good thing because it gave me a chance to see the diferent qualities of rooms. Since I was in between tours, I đid not stay a whole night in any one of them. The first room was so very small that I could hardly turn in there. The... More 

Helpful?
Thank SunnyW358
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 December 2014

I stayed at the Twins Hotel for a week while looking for an apartment in Hanoi, but would have gladly stayed here the whole three months. Great prices (discount for long-term stays), excellent super-clean and well furnished rooms, great breakfast and laundry service. Cannot recommend it enough!

Helpful?
3 Thank Martin H
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 November 2014 via mobile

We stayed in this hotel for 4 days and it was able to provide all our hotel needs. Rosie was able to arrange our very early check-in at a reasonable price since our flight was during wee hours at night. It is located within the Old Quarter and is 15-minute walk from the lake. Its area is quiet and not... More 

Helpful?
2 Thank Cath_Hernandez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Twins Hotel is conveniently situated in the heart of the historic center of Hanoi, between the bustling Old Quarter and the ancient Temple of Literature. This strategic position makes this small hotel the ideal solution for those traveling to the City of Peace for pleasure or business. ... more   less 

Additional Information about Hanoi Twins Hotel

Address: 246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
Region: Vietnam > Hanoi
Price Range: $43 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Twins Hotel 3*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#52 Business Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Hanoi Twins Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here”
 of 5 bubbles AussieGC, 26 May 2016 | Read review
“We were in a superior room which faced the street but there wasn't a problem with noise provided the windows were closed.”
 of 5 bubbles 736christinea, 6 Jun 2014 | Read review
“No tips needed -Rooms are great You might need to ask how to work out how to use the shower though !”
 of 5 bubbles CathyMos, 12 Dec 2013 | Read review
“Choose a room away from the street if you are sensitive to street noise. Arrange your trips by mail with the hotel even before you arrive in Hanoi.”
 of 5 bubbles Tankokbin, 29 Sep 2013 | Read review
“Top floor had a great view of Hanoi”
 of 5 bubbles 900jennyf, 14 Aug 2013 | Read review
5 of 5
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