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Hanoi Medallion Hotel

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593 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Medallion Hotel
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Showing 427: English reviews
Trowbridge, United Kingdom
Level Contributor
100 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 August 2016 via mobile

We stayed here on two separate nights as part of our tour of Vietnam (we were sent off to Halong Bay inbetween). The hotel is welcoming and very convenient for the old quarter and the surrounding streets. Breakfast is pretty much the same as all the other hotels we stayed in; a mix of local and European food. In general... More 

Thank Gary F
Chonburi, Thailand
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 July 2016 via mobile

We arrived early and were able to check in straight away. The room was very clean and a nice size. A good central location to the old quarter. Would definitely recommend, we stayed 2 nights here. Thank you very much.

Thank krazejesse
Ottawa, Canada
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2016 via mobile

My boyfriend and I stayed here for one night on arrival in Hanoi. We got to the hotel late (~10pm) as we were on a flight that arrived late, and we left early the next morning for Halong Bay. When we arrived there was a huge loud and rowdy crowd spilling out of the hostel next door, but we couldn't... More 

1 Thank ldidomiz
Aarhus, Denmark
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2016 via mobile

Overall a really nice and clean hotel in a really good location. Friendly and helpful staff. Big morning buffet with both Western and Asian food. The only problem was that our room had windows to the street, which meant noise from the streets and the backpacker hostel next door - not as bad as we expected though.

Thank Majkenpetersen
Cheltenham, England, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 July 2016

The location of this hotel is what made this hotel ideal. Everything is within walking distance. The road it is on is very narrow though and quite a noisy area but we didn't really hear much from our rooms. The room itself was clean and tidy and we had a comfy night sleep. We didn't have the nicest view from... More 

Thank Oliver S
Hanoi, Vietnam
Level Contributor
2 reviews
Reviewed 26 June 2016

I booked 2 deluxe rooms for a group of 4 American friends coming to Hanoi for a short business trip for 4 days. They feedback very satisfied with the quality as well as the services the hotel offered. The rooms are clean, bright comfortable and quite fancy with nice bathroom, TV cable and wifi available. The staff are very friendly,... More 

Thank Bella_Bui
perth western australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2016

lovely hotel in heart of all the action rooms are very modern and comfortable.good location for walking around all the main sites.very busy road but closed of traffic on the week ends.i would stay here again , i love hanoi.

Thank deano2011
London, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 June 2016 via mobile

Nice room in the old city centre. The staff are fab and extremely helpful. Breakfast is limited but adequate. The bed is comfy and the air-con is good. Lots to do on the door step in the evening street bars, live music on the roads and night markets all within a 5min walk. 👍🏽👍🏽

1 Thank Tommyp2222
MedallionHotel11, Manager at Hanoi Medallion Hotel, responded to this review

Dear our valued guest, A warmest greeting from Medallion Hanoi Hotel! We would like to thank you for choosing us as your accommodation during your visit to Hanoi. We are very happy to hear that you had had a great time at our hotel. On behalf of our staff, we acknowledge your kind and sincere feedback about our service. It... More 

Seaford, United Kingdom
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 May 2016

We arrived to find we couldn't get to this hotel in our taxi as the road is often closed due to the clubs & discos etc along it involving throngs of people We thought we'd landed in Club 18 - 30 in Corfu We had to fight through crowds with luggage to check in The staff were consistently surly ~... More 

Thank FleetLady
MedallionHotel11, Người quản lý at Hanoi Medallion Hotel, responded to this review

A warmest greeting from Hanoi! We are deeply sorry to hear that you were not satisfied with our facility and service especially our staff. On behalf of our employees, we would like to acknowledge for your candid feedback and we sincerely apologize for any inconvenience you had encountered during your stay at our hotel. Once again, we want to thank... More 

Menai Bridge, United Kingdom
Level Contributor
186 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 May 2016

I did not stay overnight at this hotel but arrived early in the morning off the Sapa train and was given the use of the sauna area to have a shower (all arranged by the tour company). The room had no toilet, had a small swarm of flies in it and had not been properly cleaned since last time. I... More 

1 Thank Stephen M
MedallionHotel11, Chủ sở hữu at Hanoi Medallion Hotel, responded to this review

Dear our valued customers, A warmest greeting from Medallion Hanoi Hotel! On behalf of our staff, we would like to acknowledge your candid feedback on our facility. We sincerely apologize for any inconvenience that you had had encountered, and this review is a reminder that we should always improve our facility and services to satisfy our guests. We wish you... More 

255 photos of this hotel

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Room/Suite (44)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 

Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Region: Vietnam > Hanoi
Price Range: $50 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Medallion Hotel 4*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#39 Luxury Hotel in Hanoi
#63 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Medallion Hotel staff and other travellers.
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Questions? Get answers from Hanoi Medallion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front of the hotel can get some noise from thenstreet activity in the evenings.”
 of 5 bubbles sallya774, 26 Nov 2016 | Read review
“don't choose this hotel!”
 of 5 bubbles wciekawychmiejscach, 6 Nov 2016 | Read review
“stay at room 604 , but not sure of the other room and am sure most are as good as room 604”
 of 5 bubbles 871edwinl, 18 Oct 2016 | Read review
“Go high levels to avoid street noise - there is a backpacker hostel next door which can be noisy till 1am, but stops then”
 of 5 bubbles rogeandout, 19 Sep 2016 | Read review
“we stayed in 607 no dramas”
 of 5 bubbles riggsz, 13 Sep 2016 | Read review
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