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Hanoi Medallion Hotel

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594 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Montreal, Canada
Reviewed 1 April 2014 via mobile

Good hotel downtown. Rooms are nice, and not moist and moldy like some hotels in Hanoi. Staff is nice. Location is great, right in the old quarter. Breakfast buffet is really nice. Large enough selection. Great value for your money. --------- don't know what else to write, you need 200 characters on this thing.

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Helpful?
1Thank Julz P
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Valued guests, Thank you so much for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. We will continue to improve our services better and better that our guests expect. We do hope to have chance to...

Marmaris
Reviewed 27 March 2014

Our room at this hotel was very large and comfortably furnished but was cold. When we rang to reception for assistance, maintenance came up and told us that the aircon did not work so that we cold not get any heating in to the room and would we like a blanket. It is worth remembering that Hanoi is cold at...

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2Thank ChrisandTitch
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Guests, Thank you so much for your comments on our property. We really appreciate with your comments about our products and services and we know that you were not satified with this problem. Actually our central airconditioning had been a problem when it had been operating, We also try our best to fix this, and it took us several...

Dublin, Ireland
Reviewed 26 March 2014

Rooms are average, yet clean. The service is excellent and the hotel very central - right outside are the streets of Hanoi with the street food and bia hoi. Good buzz about the place. The hotel put on a party for guests on Christmas Eve, and took real pride in serving their guests. A real treat. The staff are extremely...

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2Thank jayom
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Guests, We really thank you so much for your comments about our property. it really encouges all of us very much. We will conitue to improve our services to bring the better and better services and products to every guests. We do hope to have a chance to welcome you back at Hanoi city, Vietnam country. Best regards, Hai...

Reviewed 21 March 2014

Just like lots of visitors to Hanoi we have been here, gone to sapa, returned to go to Ha Long Bay, returned, driven down to Nihn Bin back again, always returning to smiling faces, bell boys going above duty trying to get our bags for us in the rain and up to our rooms and the service staff in the...

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Helpful?
1Thank travlin-momma01
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear guests, Thank you so much for your comments about our products. It will encourage us a lot in trying our best to bring best services to all guests. Once again, we would like to say thank you so much for your staying at our hotel as preferred place and hope that in the near furture, we will welcome you...

Modesto, CA
Reviewed 19 March 2014

This is a nice hotel located in the heart of action in the Old Quarter of Hanoi. The deluxe rooms are clean, beds are comfortable, A/C adequate, wi fi good, flat screen tv, desk, & small sitting area all great. The bathroom is large with a deep, comfortable tub & nice amenities. The breakfast room is bright & the buffet...

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1Thank elviraModesto
Helsinki, Finland
Reviewed 13 March 2014

Stayed here for a total of 8 days and am very satisified with this small gem in Old Quarter. A nice decor of the rooms, comfortable beds for westerners, good breakfast, coffee, TV and well functioning WiFi! What else can you ask for? Well, of course, mingling with the friendly and always helpful staff! Outside the front door you will...

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2Thank tjalle
Vancouver, B.C.
Reviewed 9 March 2014

We stayed here during our visit in February. Ask for a quiet room as the backpacker's hotel next door is noisy but doesn't go late. Great location, Bed comfy, room size good, hot water, AC, wifi, safe, good breakfast with warm croissants (May have to ask for) and egg 'station'. Able to change money at front desk.

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1Thank kristine61
Brisbane, Australia
Reviewed 26 February 2014

We found this hotel good value, great location for Old Quarter Hanoi. The service from the staff is excellent, the breakfasts very good and this hotel has a gym which is quite good also. The only negative I would say is that our room was at times very noisy from the honking on the streets and the backpackers near by....

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1Thank DarrynF
Puerto Rico
Reviewed 30 January 2014

is a good hotel , rooms are big, with a good bathroom. breakfast buffet is okey. is close to a lot of market , bar and restaurant, but be aware ,to walk outside there are a LOT of motto in the street., have to carefull

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2Thank Tonykrakatoa
Paris, France
Reviewed 24 January 2014

Cute Boutique Hotel in the center of the old quarter. Perfect to be the most characteristic of the city and move on foot or by rickshaw easily. The rooms are small but well appointed and certainly more Vietnamese style for other hotels of the same level. The staff is very friendly and always helpful. Really cute.

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1Thank JefferyGous

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 

Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $47 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Medallion Hotel 4*
Number of rooms: 70
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Hotel Style:
#39 Luxury Hotel in Hanoi
#63 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Medallion Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front of the hotel can get some noise from thenstreet activity in the evenings.”
 of 5 bubbles sallya774, 26 Nov 2016 | Read review
“don't choose this hotel!”
 of 5 bubbles wciekawychmiejscach, 6 Nov 2016 | Read review
“stay at room 604 , but not sure of the other room and am sure most are as good as room 604”
 of 5 bubbles 871edwinl, 18 Oct 2016 | Read review
“Go high levels to avoid street noise - there is a backpacker hostel next door which can be noisy till 1am, but stops then”
 of 5 bubbles rogeandout, 19 Sep 2016 | Read review
“we stayed in 607 no dramas”
 of 5 bubbles riggsz, 13 Sep 2016 | Read review
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