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Hanoi Medallion Hotel

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Hanoi Medallion Hotel
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618 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Vietnam
Reviewed 2 August 2014

Hotel is good quality 3* with reasonable price. Room is clean and has balcony. Buffet breakfast is good enough. Hotel staff are nice and helpful. Location is very good to explore the Old Quarter of Hanoi. Especially hotel offer many connecting rooms, suitable for family travel of parent and 3 children.

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Helpful?
Thank allasiatravel2000
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear allasiatravel2000, A warmest greeting from Medallion Hanoi Hotel! Fisrt of all, thank you so much for choosing Medallion Hanoi Hotel during your trip to Hanoi. We are all so delightful that you had great time here and enjoyed our services, our location. We will try our best to make our guests comfortable while staying here and make our services...

Auckland, New Zealand
Reviewed 21 July 2014

Stayed at medallion hotel Hanoi , either night of a 2 day Halong Bay cruise that the hotel organised . Staff were excellent , and if anything needed sorted it got done ! Stayed in the medallion suite , roomy comfortable and clean , great bed. Some reviews said it was noisy because of backpackers next door , was not...

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Helpful?
Thank Helen P
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Helen P, Thank you so much for your great comments. We are so happy that you had a wonderful stay with us and appreciated our service. I sure I will share your comment to the rest of our team and I surely that they all very delightful. Our staff are trained to serve all guest individually and do extra...

NSW
Reviewed 16 July 2014

we had a group of 14 people, check in was fast and efficient, staff were more than accomodating. The rooms were large, bathrooms big and clean, No cloplaints with the rooms, our air con and fridge wernt working when we arrived, but with a quick call to reception , all was fixed within a short time, the rooms dont have...

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Helpful?
Thank chadsue
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chadsue, A warmest greating from Medallion Hotel! First of all, on behalf of our staff, thank you so much for choosing Medallion Hotel as your preferred place.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us so much to improve...

Kyoto, Japan
Reviewed 16 July 2014

This hotel is deceptively large as it runs right back to the block behind and therefore is fairly quiet in the rooms that do not face the street. The rooms are good, the service is fantastic bit it is the location that makes this place. Rooms are well fitted out, with too much furniture in them if anything, but with...

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Helpful?
Thank lucass_10
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Lucass, A warmest greeting from Medallion Hanoi Hotel! We're so glad to get your review on tripadvisor to know that you'd been enjoyed your time at our hotel. We're all really happy to served you and your family and we wish to have more opportunities to see you and your family again. Please let us know if there's any...

Perth, Australia
Reviewed 14 July 2014

Stayed here for 2 nights , it is in the middle of the old quarter amongst the hussel and bussel . Hotel is small but lovely , nothing flash, rooms clean and quite . Breakfast was good and staff are the high light of this hotel . Their customer service is amazing a real credit to the hotel . There...

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Helpful?
Thank 107chris56
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chris, A warmest greeting from Medallion Hanoi Hotel! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the...

Dallas, Texas
Reviewed 9 July 2014

We spent two nights here. One was at the beginning and one was at the end of our 7 day tour in the north. Nice friendly staff who are very helpful. Rooms are a little small for my standard but the beds are comfortable. The bathroom and bathtub are nice and clean. Breakfast buffet was good and lots of options....

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Helpful?
Thank Kaye E
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Kaye E, We 're so delightful that you enjoyed your stayed with us and feft happy with our staff, our services and location. We're always try our best to make our guest feel comfortable as home. Thank you very much for your comment. We will keep our high lever service standard and try our best to show all guest...

Sydney, Australia
Reviewed 6 July 2014

We spent 3 nights in total at the Medallion and highly recommend it. The staff were wonderful and welcoming. Nothing was too much trouble and they were very helpful with restaurants, water puppet bookings etc. we stayed 2 nights ina front room on the 6 th floor. It was perfect. Large room with balcony, comfortable bed, air con perfect and...

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Helpful?
Thank Jenni B
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Jenni B, A huge love fromHanoi City and Hanoi Medallion Hotel! We would like to thank you very much for taking time to sharing your experience at our Medallion Hanoi Hotel. We're all so happy that you had a wonderful time at our hotel and enjoyed our services.We will try our best to make our guests comfortable while staying...

Brisbane, Australia
Reviewed 26 June 2014

Chosing Medallion Hanoi Is the best choice I have ever made.This French style Hotel remind me of a hotel I stayed in the heart of Paris. The staff is particularly wonderfull in every aspect lead by the wonderful hotel maneger Mr Tang Tu Viet Khoa (Muguel) Who received me with a welcoming friendly smile in no time we became friends...

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Helpful?
Thank Oth H
MedallionHotel11, Public Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr Othman, A warmest greeting from Medallion Hanoi Hotel! Thank you very much for your kind comment. We are realy happy to hear the good feedback from you. We are looking forward to seeing you in your next time in Hanoi. Once again, I would like to say thank you so much for choosing Medallion Hanoi Hotel as preferred...

Tokyo, Japan
Reviewed 24 June 2014

The first night we had a room with a window directly across the street from the hotel entrance and this has affected some sleep as the road is very noisy, full of locals, especially in the presence of a hostel right next to the hotel. The room was not very big, but clean and comfortable enough (only flaw was no...

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Helpful?
Thank CraigB21997
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear CraigB, A warmest greeting from Medallion Hanoi Hotel! First of all, Thank you so much for choosing Medallion Hanoi Hotel as you preferred place.We always try our best to make our guests happpy.Our staff are trained to serve all guest individually and do extra step to touch at their guest heart. When a guest happy with the service of...

Adelaide, Australia
Reviewed 20 June 2014

Hotel was in a great location, right in the heart of the old Quarter. Our rooms air conditioning seemed to make the room have a damp smell to it- Staff were nice but not overly friendly; much friendly when realised we were leaving to move to a different hotel. This hotel is right next door to a very popular BackPackers...

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Helpful?
Thank 12TREE

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 

Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Region: Vietnam > Hanoi
Price Range: $48 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Medallion Hotel 4*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#42 Luxury Hotel in Hanoi
#63 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Medallion Hotel staff and other travellers.
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Questions? Get answers from Hanoi Medallion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms are great for street view. Middle rooms are more spacious. Those on levels 3-4 on the right wing are newer and brighter.”
 of 5 bubbles ohjp, 17 Feb 2017 | Read review
“Balcony room for fresh air and natural light.”
 of 5 bubbles medlowbath34, 30 Jan 2017 | Read review
“Rooms facing back is quieter.”
 of 5 bubbles RenWater70, 25 Dec 2016 | Read review
“Rooms at the front of the hotel can get some noise from thenstreet activity in the evenings.”
 of 5 bubbles sallya774, 26 Nov 2016 | Read review
“don't choose this hotel!”
 of 5 bubbles wciekawychmiejscach, 6 Nov 2016 | Read review
5 of 5