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Hanoi Medallion Hotel

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1 room 2 adults 0 children
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Hanoi Medallion Hotel
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642 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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Jomtien Beach, Thailand
Reviewed 4 days ago NEW

Stayed at this hotel 2 times and would say the location could not be better, right in the centre of old town and everything on your doorstep. Good breakfast and staff are very friendly and welcoming. Slight confusion between staff who mislaid copy of my passport however more communication between them is needed. The smaller rooms are a little tired...

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Helpful?
Thank Steve-Julie-G
Gulgong
Reviewed 1 week ago via mobile

We booked through booking.com and had booked the deluxe suite after inspecting the photos (turns out that was a con). On arrival we were shoved in the dodgy back rooms with no outside window! Whilst the staff were understanding and sympathetic to our situation with booking.com nothing could be done to 'fix' it. You couldn't swing a cat in the...

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Thank Kympatflo
Reviewed 1 week ago via mobile

We booked this at the last minute and it was a reasonable price at around $50US a night. Breakfast was included and was very reasonable as far as food is concerned. The service was great especially Hien who helped sort out our transport to our next destination. The location is brilliant for seeing the thriving bustling old quarter. I think...

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Thank Wayne B
Ballina, New South Wales, Australia
Reviewed 1 week ago via mobile

Well positioned hotel in the Old Quarter and for the price it's wasn't too bad at all but I question the intro on Trip Advisor as being new because it's definitely not. Our first night was spent in a junior suite with a good size balcony which we quite enjoyed. On our return trip to Hanoi we chose to stay...

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Thank Jason M
Reviewed 2 weeks ago via mobile

Lovely small hotel in the old quarter of Hanoi. The better rooms are spacious and clean. Some rooms don't have windows but this is normal for small hotels in Hanoi. Outstanding service from all staff who assist and advise at all times. Good breakfast with fresh fruit and freshly prepared eggs of your choice.

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Thank Gavin M
Czech Republic
Reviewed 2 weeks ago

I had a pleasant stay in Medaillon. I am not sure if it worth for 4 stars, but the quality of service was really good. the staff is really helpful. They have helped book me the bus to SAPA. What was amazing was the breakfast, with the form of a buffet.

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Thank M S
London, United Kingdom
Reviewed 2 weeks ago via mobile

Unfortunately, furiously writing this review based on disgusting and unacceptable customer service. The respect and attitude of the staff is horrendous especially Nga Hoang, I have never been spoken to like this, not even by my own mother. The AC in my room did not work for the duration of our stay, I called reception on many occasions and no...

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Thank ShivVino
Perth, Australia
Reviewed 2 weeks ago via mobile

I've been staying at the Medallion the last 6 nights and have really enjoyed my stay. If you want to be in the centre of bars and restaurants, the location is perfect. There are also plenty of travel agencies nearby for booking tours. I noticed some other reviewers complained about noise levels. I paid a little bit more to get...

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Thank Whitney S
Reviewed 2 weeks ago via mobile

Where do I start, possibly the worst hotel we I stayed in. Firstly the service and attitude of the staff is horrendous especially the manager (Nga Hoang). AC did not work in room 312 for the duration of our stay, they attempted to repair but failed, it left us in an uncomfortable room to sleep in overnight. No alternative was...

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1Thank Brij P
Las Vegas
Reviewed 11 March 2017

Booked into this hotel for three nights . The first night we had a room at the front of the hotel and because of the location of this hotel in the old quarter it was very noisy. The next morning we upgraded to a room at the rear of the hotel . Only cost 15USD per night but well worth...

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1Thank William F

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 

Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Region: Vietnam > Hanoi
Price Range: $48 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Medallion Hotel 4*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Asiatravel.com Holdings, Hotwire, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Hanoi Medallion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#42 Luxury Hotel in Hanoi
#63 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Medallion Hotel staff and other travellers.
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Questions? Get answers from Hanoi Medallion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would strongly advise go for the suites opposed to the tired smaller rooms”
Steve-Julie-G, 24 Apr 2017 | Read review
“They higher the better, the lower the noisier.”
JJA_in_Seattle, 8 Mar 2017 | Read review
“Sleep at the back of the hotel”
Cld1608, 26 Feb 2017 | Read review
“Check the hot water first....”
IBEW292, 26 Feb 2017 | Read review
“Balcony rooms are great for street view. Middle rooms are more spacious. Those on levels 3-4 on the right wing are newer and brighter.”
ohjp, 17 Feb 2017 | Read review
5 of 5