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Paloma Hotel

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45 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Reviewed 6 days ago NEWvia mobile

Comfortable hotel with everything you need. Hotel nice and clean but mattress cover was stained. Staff gladly replaced it. Situated in Tayho opposite the lake. Upmarket area, nice restuarants if cafe society is your thing.

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Helpful?
Thank RSoek
Dunmore East, Ireland
Reviewed 2 October 2016 via mobile

Stayed here for one night. We had just spent the past 3 weeks traveling Vietnam and flew back to Hanoi for one last night before leaving for home. Location is just what we wanted, out of the tourist area but still in the city and close to shops/restaurants. When I booked I inquired about an airport transfer and I was...

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Helpful?
Thank Karl D
Huntsville, Alabama
Reviewed 2 September 2016 via mobile

Can't complain. Staff was friendly and the front desk helped me arrange transportation and recommended a great place to eat. I'm traveling solo, this place has everything I need! Airport pickup was a breeze.

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Helpful?
Thank Noelmin1978
Singapore, Singapore
Reviewed 4 April 2016

Comfortable stay and very helpful staff. I stayed there impromptu because there was no room at the hotel where our group stayed. The rooms, amenities and facilities were excellent. The price I paid was somewhat cheap compared to the very spacious room. I had paid a taxi driver 280,000 VND instead of 28,000 VND. I reported to the hotel and...

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Thank 2016_safir
Germany
Reviewed 13 March 2016 via mobile

First time staying at Paloma Hotel, and it has been a great experience.  The check-in was smooth though it took a little longer than usual, the front desk staff member even escorted us to the room which far better than expected in terms of service for a 3 star hotel  in Vietnam.  The room was good,the bed is very comfortable,bathroom...

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Thank Ghislaine141
Israel
Reviewed 10 February 2016 via mobile

We stayed here because it is very close to a house we needed to be at so it was great for us but it's quite far from the tourist action. However, we loved it here, the staff were friendly and helpful and they gave us a very good price (maybe only because we were here over Vietnamese new years). Wi-Fi...

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Thank Hillel S
Reviewed 13 January 2016 via mobile

We were visiting to attend a wedding on West Lake so the location was perfect and there are lots of great places to eat nearby. The beds were comfy and pillows soft. The tv was good and our room had a bath and shower. The in room safe was large and there was daily free water and fruit, plus a...

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Helpful?
Thank Happyhotelinspector
Riverwood
Reviewed 2 September 2015

We had the opportunity of staying here a few weeks ago. Staff were incredible, very professional and friendly and service was perfect. Some mistake booking happened but they offered upgrade rooms for us. The rooms are satisfactory and well equipped. We found it nicer the photos showed in the website. Location away from old quarter but close enough to commute....

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Thank bbrspenn
Michigan
Reviewed 26 July 2015

When I arrived at the hotel the staff came over to greet me with the smile on their lips and especially, I have a big impression with 2 male servers in restaurant, they always stopped me and say Hello and tried to invite me some different foods, despite in fact that, they could not speak English well. However, the hotel...

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Thank oldcitizen
Weissenburg in Bayern, Germany
Reviewed 13 July 2015

Conveniently located in West Lake and an excellent value, Paloma Hotel is a reasonable. The reception staff greet you with a welcome juice and towel to freshen up with. The room decor is modern and contemporary with lovely backlighting in the bedroom. Breakfast is very nice with a reasonable variety of choices and cooked to perfection. The room were adequate...

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Helpful?
Thank Verana78

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Paloma hotel is located next to West Lake Hanoi ... more   less 

Additional Information about Paloma Hotel

Address: 70 Xuan Dieu | Tay Ho, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: $38 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Paloma Hotel 3*
Number of rooms: 35
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Questions & Answers

Questions? Get answers from Paloma Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the road will have lake view.”
 of 5 bubbles 2016_safir, 4 Apr 2016 | Read review
“front rooms are the best because, they have the view to overlook the west lake”
 of 5 bubbles oldcitizen, 26 Jul 2015 | Read review
“Never suggest you to stay there”
 of 5 bubbles Mishraji, 25 Mar 2015 | Read review
“Ask for window”
 of 5 bubbles Ramiyonat, 31 Jan 2015 | Read review
“Rooms 103, 205, 305, 405, 505 are the quieter rooms to stay in. The rooms in the center are slightly smaller.”
  • Room 405 night view 3
  • Room 405 night view 2
  • Room 405 night view
  • Interior of Room 405
 of 5 bubbles FooHow_Liong, 3 Aug 2014 | Read review
5 of 5
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