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Splendid Star Grand Hotel

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#28 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Splendid Star Grand Hotel
Splendid Star Grand Hotel
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1,758 Reviews from our TripAdvisor Community

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Showing 1,183: English reviews
Reviewed 21 August 2016 via mobile

The welcome was lovely, staff showed us all the sites to see and places to eat around Hanoi, the room was lovely and cool. Our host Martin was always ready to help whether it was a late breakfast or getting laundry done. Thanks Martin for a lovely stay.

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Thank Kieran M
Limerick, Ireland
Reviewed 21 August 2016 via mobile

We had a great stay at Splendid Star Grand Hotel! 😊From the start we were greeted with delicious passionfruit juice (amazing after 26 hours of travelling!) Martin & Tom made us feel very welcome and were on hand to help us with recommendations & booking overnight train. The room was clean and the bed was made up with rose petals...

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Thank TLisa2015
Reviewed 20 August 2016 via mobile

Hotel is great for its budget, with fabulous choices of western and Vietnamese style breakfast to choose from. Endless offers on welcome drinks anytime I come in and out of the hotel. All the staffs are very helpful and nice, especially the Manager Martin, whom was very helpful in finding me two extra nights of stay in Hanoi because my...

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Thank Rhoda C
Reviewed 20 August 2016 via mobile

A Very friendly hotel and in a good location near the lake. Rooms are at a good price and spacious although make sure you wait 10-20 minutes before having a shower after someone so that the tank can fill up with hot water again. Breakfast is included in the room rate and is very good! The juice is fresh. Also...

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Thank Louise R
Launceston, Australia
Reviewed 18 August 2016 via mobile

Absolutely awesome staff service! We left our big bags for our trip to Sapa and had checked out already and when we returned early the staff let us take shower which was awesome! Great work Martin and Tom. Also great location in old town

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Thank Monika S
Berlin, Germany
Reviewed 17 August 2016

Really clean and nicely-furnished hotel near the cathedral in Hanoi. The staff are more than happy to help you with anything at all, they even helped us find sewing materials to repair some clothing, as well as arrange airport transfers and laundry service. We'd definitely come back if we're in Hanoi again!

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Thank natalieandrews3
Horton-in-Ribblesdale, United Kingdom
Reviewed 17 August 2016 via mobile

Warm welcome & friendly helpful staff. Great for our short stay, they were very helpful, arranging pick up & drop off at the airport. We left luggage there after checkout & were able to go back after a day wandering Hanoi to a free room & shower before we moved on. Room a good size & fresh, facilities all adequate...

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Thank PenelopeAnnH
Reviewed 16 August 2016 via mobile

Simple but clean hotel, there is everything you need. Few minutes walk from the Old quarter and Hoan Kiem lake, but quiet so you can sleep well at night. we had welcome drinks and a shower before leaving for Sapa, really appreciated! Maybe the breakfast should be improved with more sweets dishes for European customers. All the staff is extremely...

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Thank Anna N
Barcelona, Spain
Reviewed 16 August 2016 via mobile

It absolutly recommend this hotel! We staid there for one night and the room was perfect, very clean and good dimensions! At night we were to Sapa and they arrange a taxi for us to go to the train station! When we come back from Sapa, they also pick up us on the train and let us have a shower...

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Thank meryrov
Reviewed 15 August 2016 via mobile

We arrived in the middle of a storm, Tom greeted us with open arms. We were soaking wet, he took our bags immediately sat us down and made us a drink, it was then followed by a well detailed overview of the Hanoi Old Quarter, while were eating some fresh fruit he had prepared for us. We had to leave...

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Thank sturgee

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $38 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, Hotels.com, Travelocity, Priceline and HotelsforEveryone so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
#51 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No traffic noise.”
 of 5 bubbles wjensen2017, 27 Mar 2017 | Read review
“Rooms at rear(opp end reception) quieter as church bells can be a tad noisy.”
 of 5 bubbles JesseJ909, 26 Dec 2016 | Read review
“The Grand Hotel is best”
 of 5 bubbles 811MikeLG, 9 Dec 2016 | Read review
“The superiour rom was facing opposite of the Cathedral. Thats a good thing if you dont like church bells early in the morning ect.”
 of 5 bubbles 865mortenh, 6 Dec 2016 | Read review
“The back rooms are smaller, suitable for single traveler and quieter from the dreaded 5am bells of the Catholic Church. Why oh why???”
 of 5 bubbles Jose2050, 24 Nov 2016 | Read review
5 of 5