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All reviewswest lakethe club loungespg memberfree shuttleold quarterlake viewbit datedquiet areabreakfast buffetan upgradefitness centertaxi rideupgraded to a suitetravel deskhotel is locatedhalong baythe hustle and bustle
A lovely hotel with fantastic staff. Situated on the West lake is a lovely, (although a little isolated) spot. The facilities are as you would expect from Sheraton with excellent personal service everywhere. spacious spotless rooms with lovely views.
Hotel is clean and good, staff very friendly and restaurants offer very good food. Near to the main town so travelling is easy. Rooms are big and offer good views. Good clean swimming pool and Gym too.
I think it’s one of the best hotels in the capital of Vietnam. It’s not new but still beautiful and well organized. It’s very nicely situated next to the West lake and has beautiful panoramic views. We were staying in suite on 17th from and...More
The hotel was fine - service was great, breakfast was plentiful and tasty, and the rooms were nice sized and modern (I was in a refurbished room). The biggest irritation is the location. You are 20 minutes from the historic core, and due to road...More
We held our wedding here. The service is very good and everyone seems to enjoy themselves. We also stayed at the suite afterward. The carpet was a bit old, the decor & furniture might require some update, etc. But the view is very nice.
Response from SheratonHanoiManager | Property representative |
Please be informed that we charge US $50 per room per night subject to 7% service charge and 10% VAT from Deluxe to Club room with full club benefit.
Nguyen Ngoc Tien
Director of Rooms