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Delicacy Hotel & Spa

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12-14 Dinh Ngang Cua Nam, Hoan Kiem, Hanoi 100000 Vietnam
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Traveller (913)
Dining (211)
Room & Suite (132)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#6 of 1,287 hotels in Hanoi
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Free breakfast
Airport transportation
Spa
Concierge
Doorperson
Dry cleaning
Internet
Bar / lounge
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Couples massage
Foot massage
Full body massage
Head massage
Massage
Salon
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Vietnamese
818Reviews11Q+A66Room tips
Traveller rating
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Popular mentions
Peter v wrote a review Oct 2020
The Hague, The Netherlands9 contributions24 helpful votes
At good luck we opened the doors to the hall. ,,Can we stay here?" we asked after some other hotels nearby had denied that question. Both my partner and I had a problem, but now the professional woman awoke in Anna. All problems were solved with quickness. That same morning the hotel had opened. Anna and her staff were in joy, that they had not long to wait for their first guests and soon more people would follow. That first day the run on Delicacy Hotel was above expectations. The next day we got breakfast served at our room, because the restaurant was not yet finally fit and I tried that morning to open the wrong roomdoor, because of the missing roomnumbers. But manager Chu Van Binh managed that at the 3rd day everything ran smooth. The restaurant had a nive variety of food
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Date of stay: November 2019
2 Helpful votes
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A. Cheng wrote a review May 2020
1 contribution2 helpful votes
We highly recommend Delicacy Hotel & Spa in Hanoi. It was situated at a convenient location and reasonably priced. The rooms were nice and clean, and the breakfast was delicious. Best of all, the service provided by the hotel staff was perfect. We had two stays at the hotel in early March, separated in between by a Ha Long Bay cruise that we took. We would like to give special thanks to Anna, Tiara, Rose, and Eric for the excellent service and friendly support that you provided. During our trip, we ran into an issue on our return flight. Tiara and Rose called the airline for us, and Rose even took me to the local airline ticket office in order to resolve our issue. In addition, Tiara and Rose gave us great recommendations on food, restaurants, and cafes. Eric also personally guided us to buy banh mi (i.e., Vietnamese sandwich) and Vietnamese coffee. Upon our return to the hotel after our cruise, Anna welcomed us back with a complimentary room upgrade. Thank you all for your hospitality. You really made our first trip to Hanoi so much more memorable and enjoyable. Over the years, I stayed in many different hotels in different countries, and I have to say that the service provided from this hotel staff is by far the best. The next time we visit Hanoi, we will definitely stay at Delicacy Hotel & Spa again.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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isabelle_IG wrote a review May 2020
Montreal, Canada6 contributions23 helpful votes
To say that we LOVED this hotel is an understatement ... The welcome at the entrance, in the dining room, is at all times warm, polite, welcoming. The rooms are spacious and remarkably clean. The breakfast is varied and very good. The spa services are affordable and of high quality. Pretty great location, on a quiet street in the old town. IMPECCABLE service… from a team that know the names of all our family member!!!! We left Hanoi with a heavier than a light heart, under unimaginable circumstances (covid 19). Anna’s welcome, as well as all the team, has been a heartache. They were able to be comforting, understanding, despite the professional and (probably) personal difficulties that they were experiencing: we cannot thank them enough ... They leave us an endless memory.. We really hope the best for all the team. Take good care of yourself and our hearts goes with you.
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Date of stay: March 2020
Location
Service
2 Helpful votes
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Leslie wrote a review Apr 2020
1 contribution4 helpful votes
Without any doubt Delicacy Hotel & Spa is the best hotel we have ever stayed at. Not only during our time in Vietnam but in general! Beautiful interior, nice spacious rooms with a lovely semi-open bathroom (window to the bedroom, but can be closed with a jalousie), very central location, breakfast was versatile, beautifully arranged and simply delicious. We also had dinner on the rooftop bar one night enjoying good sandwiches/burger and the awesome view. (train street is just around the corner) Listing all this reasons why you should definitely stay at Delicacy Hotel & Spa the most outstanding factor is the staff! Everybody was so kind, welcoming, helpful and always smiling. We have never experienced such thing, honestly we felt like being with good friends or family. Thank you Rose! Thank you everybody at Delicacy you have made our stay unforgettable. Best wishes to you all. Konstantin and Valeska
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Date of stay: January 2020
4 Helpful votes
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Ryan H wrote a review Apr 2020
1 contribution4 helpful votes
I cannot recommend the Delicacy Hotel & Spa any higher, quite simply the service provided from Ms Anna Ha and the other staff could not be faulted - it was the best service we have ever received at any hotel. In difficult times we thoroughly enjoyed our stay. As others have mentioned, the check in was faultless and the drink and information provided on arrival was appreciated. The rooms are modern and extremely comfortable. Breakfast was perfect, a mix of western and Vietnamese cuisine with a chef on hand to personally cook the order. We really enjoyed the roof top bar, after a day walking around Hanoi it was a perfect spot reflect and enjoy a drink, discuss the city and the current predicament (COVID-19) with the staff. This hotel's location is very good, the surrounds were a little quiet during the evenings (at the time the government were enforcing closures) however it is a short and enjoyable walk to the main areas. We hope we will have a chance one day to stay here again. I want to wish the staff all the best through these tough times.
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Date of stay: March 2020
Value
Cleanliness
Service
4 Helpful votes
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PRICE RANGE
USD 52 - USD 102 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
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Frequently Asked Questions about Delicacy Hotel & Spa
Which popular attractions are close to Delicacy Hotel & Spa?
Nearby attractions include Ngo Minh Tailor (0.3 km), The Craft House Street Train - Souvenir & Gift Shop (0.3 km), and Xeo Xo Ha Noi (0.4 km).
What are some of the property amenities at Delicacy Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Delicacy Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Delicacy Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Delicacy Hotel & Spa?
Conveniently located restaurants include ESSENCE Restaurant, Chestnut Restaurant & Sky Bar, and Jasmine Hanoi Restaurant.
Are there opportunities to exercise at Delicacy Hotel & Spa?
Yes, guests have access to locker rooms available in the fitness centre during their stay.
Does Delicacy Hotel & Spa have airport transportation?
Yes, Delicacy Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Delicacy Hotel & Spa located near the city centre?
Yes, it is 0.9 km away from the centre of Hanoi.
Are any cleaning services offered at Delicacy Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Delicacy Hotel & Spa?
Many travellers enjoy visiting Temple of Literature & National University (0.8 km), Hoa Lo Prison (0.6 km), and Presidential Palace Historical Site (1.4 km).