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Mercure Hanoi La Gare Hotel

Booking.comUSD 78*
View Deal
#97 of 580 Hotels in Hanoi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 153*
USD 78*
Great Deal
USD 80*
USD 80*
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Mercure Hanoi La Gare Hotel
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902 Reviews from our TripAdvisor Community

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Showing 597: English reviews
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Chester
Reviewed 2 days ago NEW

This hotel is well located, close to places you might want to visit. The rooms are not big but they are well appointed with large, comfortable beds. Staff are very helpful and friendly. They provided maps, helped with taxis and reconfirming pick ups. We enjoyed lovely breakfasts and the offers on food and drink in the evening were good value...

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Thank ChesterMacs
Sydney, Australia
Reviewed 4 days ago NEW

The hotel provides a warm welcome. The staff are very attentive and friendly. Food is so good and breakfast is of a high quality. Drinks are a bit expensive. Taxi service was really good at the front door.

Review collected in partnership with Accorhotels.com
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Thank Glenn A
Reviewed 2 weeks ago

It was my first time in Hanoi and I'm extremely pleased that I chose the right hotel. The hotel staff - from the receptionists to the bell boys - offered impeccable service and never failed to make us feel warm and welcome each time they saw us. There were 2 occasions in which the tour operators I had engaged were...

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Helpful?
Thank Izzah F
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Izzah F, Thank you for the wonderful review for your recent visit to our Mercure Hanoi La Gare! I am very happy to hear that our staff was attentive and dedicated in providing great service to you and accommodating your needs! I also appreciate the comments of our Front Office that they were able to assist you with the...

Guangzhou, China
Reviewed 2 weeks ago

The hospitality on arrival was great - smooth and very accommodating. I arrived at the hotel (from minus temperatures) and was promptly greeted with icy welcome drink - nice touch and what a relief! Asked for a room on the high floors. Room is okay, clean and tidy. Buffet breakfast was excellent, with Western and Vietnamese food. Spread was not...

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Helpful?
Thank FattyJoe
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear FattyJoe, Wow what a fabulous review you have shared with us regarding your recent visit to our Mercure Hanoi La Gare! Pleased that you noticed the effort and pride that our team has put into insuring that we have a clean, crisp rooms and our Housekeeping team is committed to keeping us looking new! Thank you also for recognizing...

Canada
Reviewed 2 weeks ago

A great boutique hotel located just outside the Old Quarter in Hanoi. Excellent location for the Lake, Shopping, restaurants, and just seeing Hanoi. Staff very service focused and attentive. They are happy to answer any questions and provide all the information you need to make visiting Hanoi easy and fun. Thank you to the staff. We used this hotel as...

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1Thank dubai1951
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Dubai1951, Wow! How we appreciate very much the fabulous review you have shared on your recent visit to our Mercure Hanoi La Gare! We are extremely proud of our Hotel location and in particular the recognition we have received on the performance of our entire staff! They are proud of what they do and share that pride eagerly with...

Reviewed 2 weeks ago

Excellent good value hotel. It's not in the Old Quarter but we were able to walk everywhere. There are also cheap taxi's everywhere. It was quiet and had all amenities that one needs in a hotel. Very friendly, helpful staff. Definitely recommend!

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Helpful?
Thank Lisa L
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Lisa L, Thank you very much for a great review on your recent stay with us. It certainly seems like you enjoyed the hotel accommodations and that our staff displayed their genuine spirit in assisting you throughout the stay! Lisa L, thanks so much for staying with us and hoping that we will have a chance to see you...

Hong Kong
Reviewed 3 weeks ago

This is our second time staying in this hotel. Upon reading my review last year which mentioned that the rooms were a bit small, the hotel manager kindly offered to upgrade us upon our next visit. This year, we visited again to redeem the offer. We were offered a deluxe room which is considerably larger than the standard room. There...

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2Thank guneingdoe
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Guneingdoe, How excited we are to see that your second visit with us and Hanoi Hanoi was such a great experience! Your enjoyment of our hotel accommodation, our spacious deluxe room and of course our welcome atmosphere, welcome drink was great to hear and share with my team. Glad also that our entire staff, especially Quyen Nguyen - my...

Reviewed 3 weeks ago via mobile

Very good and clean hotel with excellent services. Convenient location with easy access to main city attractions. Very good breakfast and restaurant with nice choice of western and Asian dishes. Very good value for money.

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1Thank Marcin K
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Marcin K, Many thanks for the great review you wrote regarding your recent visit to our new Mercure Hanoi La Gare! I am pleased to hear that you enjoyed all of our facilities, the cleanliness of our hotel, and the variety of our breakfast! Thanks also for calling out to our staff, I'll be sure to share that with...

Perth, Australia
Reviewed 3 weeks ago via mobile

Could not fault this place.Clean,great staff,good air con.good lifts and good breakfast.Good size room where everything worked.Good location for old quarter but no traffic noise in hotel.All prices are good.

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Helpful?
Thank peatbuild
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Peatbuild, Thank you for the wonderful review for your recent visit to our Mercure Hanoi La Gare! I am very happy to hear that our staff was attentive and dedicated in providing great service to you! I also appreciate the comments of our accommodation, location, food and especially the quietness of our rooms. I am glad to hear everything...

Singapore
Reviewed 3 weeks ago

We picked this hotel because of a promotion by Accor... 30% and free breakfast.It turned out to be an excellent decision. The buiding is a bit tired looking .... the rooms too needed new carpets but in terms of size, bathroom and beds it was more than sufficient. I think the best thing about the hotel must be their staff......

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Helpful?
Thank gekeng
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Gekeng, Thank you so much for sharing your experience in our Mercure Hanoi La Gare ! Your recognition of our staff is particularly pleasing and I always enjoy hearing how our the team engages our guests and provides true Mercure service. While I am not surprised to hear how the team took care of your needs, I will surely...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more   less 

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $78 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#29 Luxury Hotel in Hanoi
#44 Family Hotel in Hanoi
#44 Business Hotel in Hanoi
#49 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hanoi La Gare Hotel staff and other travellers.
3 questions
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Questions? Get answers from Mercure Hanoi La Gare Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dining area is not very big, so do come early for breakfast.”
FattyJoe, 8 May 2017 | Read review
“Rooms are well appointed, those at the end of the hall are a bit bigger. Best rooms are the deluxe rooms,”
dubai1951, 5 May 2017 | Read review
“We were up a few floors, so was nice and quiet.”
H7142DYlisal, 5 May 2017 | Read review
“Choose rooms facing the courtyard.... quieter.”
gekeng, 2 May 2017 | Read review
“Ask for at least 8th floor, rooms seem a little nicer up there”
ShellyK658, 10 Apr 2017 | Read review
5 of 5
Booking.com
USD 78* /night
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Expedia.comUSD 80
MercureUSD 80
AMOMAUSD 153
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*Disclaimer
Prices are for 1 room, 2 adults
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