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Hanoi Graceful Hotel

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#78 of 573 Hotels in Hanoi
Certificate of Excellence
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400 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Right in the heart of the old quarter, this hotel is in a prime location. The rooms were small and the air conditioner was very weak. However, we didn't spend much of our time in the room anyway because we were too busy exploring the town! The hotel breakfast was a bit below average with cold, over cooked eggs and... More 

Helpful?
Thank alaynawaite
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Arrived at Hanoi graceful on the first day of our honeymoon and the staff were so nice! They were so welcoming and happy for us. They even put rose petals, towel swans and a vase of roses on the bed! The location is right in the middle of the old quarter, but away from all the madness so not too... More 

Helpful?
1 Thank Kmck82
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Lee, moon and rest of staff spot on. Rooms clean, affordable, hotel well located near all in old quarter....and great breakfast to add!! Booked our trips, called taxis fun to chat with and lots of interesting fun people stay.

Helpful?
1 Thank Wayne A
Petaling Jaya, Malaysia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Hotel staff were very friendly and helpful. Rooms were clean and its location in the old quarter is great. breakfast is good and credit must be given to Mr Lee and all his staff ( Ms Moon , Ms Jenny , Ms Alice and Mr Charlie ) who have been extremely helpful. Ms Moon is especially helpful in giving lots... More 

Helpful?
Thank spenglai
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Stayed for 2 nights in Nov 2016. Staff were incredibly helpful throughout. Talked us through tips for the city and offered help. Clean room, shower and good size. We were offered a free upgrade on our second night which was very kind. Had to leave after two nights as was fully booked so went to another hotel. They still helped... More 

Helpful?
Thank Kate D
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Friendly staff, really good Location for visiting Hanoi. It's in the old quarter and near to hoan kiem lake. The breakfast is delicious and they also serve pho. We got a free upgrade of our room which was really cosy and clean. It was also very quiet Even if we had a room to the Street. We highly recommend it... More 

Helpful?
1 Thank Anja S
Christchurch, New Zealand
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 October 2016 via mobile

We only stayed two nights and wish we stayed more! Perfect room in great location at Old Quarter. Mr Lee and all his staff extremely welcoming and very helpful. They all go out of their way to make your stay memorable and always willing to help. Lovely breakfast, plenty of advise for things to see and how to be safe... More 

Helpful?
1 Thank Jo G
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 October 2016 via mobile

Mr Lee's excellent management makes this hotel absolutely delightful to stay! He is extremely kind, helpful, accommodating and graciously professional! I highly recommend this hotel!!!! The location is central, buffet breakfast is good and rooms are nice.

Helpful?
1 Thank Wendy L
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 October 2016 via mobile

We went to Hanoi for 3 night, couldn't say anything bad about the staff. They were so helpful with letting us know what to do around Hanoi and would always go the extra mile for the customer. Will be back

Helpful?
1 Thank Cathal B
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016

A small conveniently located hotel in the old quarter. The staff were friendly and very helpful-could not fault them. The room needed some maintenance with missing lights,broken blind and a problem with the shower. Breakfast was very basic but adequate for us.Overall it did not worry us.

Helpful?
1 Thank Kingsley W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hanoi Graceful Hotel

Address: 21 Hang Phen Street, Hang Bo Ward, Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Hanoi Amazing hotel)
Region: Vietnam > Hanoi
Price Range: $31 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Graceful Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hanoi Amazing Hotel Hotel Hanoi
Hotel Style:
#23 Romantic Hotel in Hanoi
#43 Business Hotel in Hanoi
#58 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Graceful Hotel staff and other travellers.
3 questions
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Questions? Get answers from Hanoi Graceful Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite room with extended balcony is very spacious , enough to accomodate 4 persons sleeping with extra beds.”
 of 5 bubbles spenglai, 15 Nov 2016 | Read review
“Top floor rooms are probably the best”
 of 5 bubbles 704kingsleyw, 2 Oct 2016 | Read review
“Rooms at front are excellent and with quality double glazing so little to no noise”
 of 5 bubbles saintstommyAlgarve, 5 Aug 2016 | Read review
“front side room”
 of 5 bubbles npn2000, 27 Jul 2016 | Read review
“Street view rooms have small balconies and good for watching the daily street life.”
 of 5 bubbles vanessaw546, 12 Jul 2016 | Read review
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