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Madame Moon Hotel

Certificate of Excellence
10/05/2017 11/05/2017
1 room 2 adults 0 children
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Madame Moon Hotel
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288 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Melbourne, Australia
Reviewed 28 January 2015 via mobile

I can't fault anything about Madam Moon. The room was clean and generously sized (it's one room per floor), with a great bathroom. The beds were comfortable, and when we arrived, were covered in lovely rose petal hearts! The staff were very friendly and helpful, particularly with organising our onward trip to Cat Ba. The included buffet breakfast was better...

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Thank Jordan F
Calgary
Reviewed 25 January 2015 via mobile

Stayed for a total of 5 nights at Madam Moon with a break going to Sapa which Madam Moon arranged for us as well. We arrived late at night had a driver there to meet us & were upgraded for 1 night as M.M . was booked. The bonus staying here is they own several hotels in the lane so...

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Thank Audlyn
Phoenix, Arizona, United States
Reviewed 21 January 2015

My wife and I spent three nights at Madam Moons and had a great stay. The free breakfast included with the stay was at a restaurant 30 feet away and was great. There were a ton of options and even though it was a buffet, the food was all relatively fresh. As this is a hotel that also can book...

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Thank Drew H
Oakland, California
Reviewed 17 January 2015

This hotel was our first of the trip and set a very high bar for breakfasts. They send you to a restaurant across the street with a delicious buffet and lots of vegetarian options. The staff is kind and helpful, and the rooms are nothing special but nice enough, especially for the price. The location is good- right in the...

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Thank Beth M
Berlin, Germany
Reviewed 15 January 2015

Can definetely recommend this hotel! It's cheap but super central and clean, with very friendly and helpful staff and very comfortable beds. It was so good, we came back for a night after trips to Sapa and Ha Long. Thanks for everything!

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1Thank berlinizer
Reviewed 3 January 2015 via mobile

We stayed here on the first few nights of a long trip in Vietnam. The hotel reception was extremely informative and helpful. They advised us where to visit in Hanoi. They booked Halong Bay and Sapa tours for us for a good price and allowed us to store baggage and use the showers in between the tours. The rooms were...

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1Thank SamOG07
Jena, Germany
Reviewed 2 January 2015

We spent the first few days of our Vietnam journey in this nice guesthouse. The staff and service were excellent and i have to underline their kindness! We booked a 3 day Sapa tour (one night Hotel, one homestay) and a 3 day Ha Long Bay tour there and we would absolutely recommend both. Of course the Ha Long Bay...

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1Thank Felix Z
Sheffield, United Kingdom
Reviewed 22 December 2014

One of the best places we stayed in SE Asia during a 5 week trip. Very well appointed clean and cool rooms, exceptionally helpful and friendly staff. They even let us return several nights later just to use the shower before getting a night bus! Great breakfast included.

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Thank Gertie88
Brisbane, Queensland, Australia
Reviewed 2 December 2014

We stayed in Madam Moon's for 3 nights very recently. We found the room all you would expect for a very reasonable price per night. The staff were outstanding. Nothing was too much for them. Forever offering coffee, tea or water when we returned from outings, booking tour to Halong Bay at competitive price, I could go on and on....

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Thank Christine V
Singapore, null, Singapore
Reviewed 28 November 2014

3 of us travel and we have really a pleasant stay...the place is clean and the price is affordable. The pick from the airport is pleasant and thanks Mr Binh and his front line staff that are helpful and provided us with info about the area. They are accommodating and try the best on answering all enquiry. Situated near the...

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Thank chanch2014

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10/05/2017 11/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Welcome to Madam Moon's Guesthouses! Madam Moon Guesthouse is located on 17 Hang Hanh Str, with the best location in the center of Hanoi old quarter, the guesthouses are almost in one minutes walking to Hoan Kiem Lake, so you can find everything in a short walking distance such as shopping center, Dong Xuan market, Thang Long Water Puppet Theater, the Night-market,city view cafe and thousand of restaurants. GUESTHOUSE ROOM FEATURE: + Aircondition 2-ways (Hot & Cold) + Free Wi-fi in the room and at the lobby of the hotel + Private computer and printer is for free of charge at the lobby + Fan with remote control + Led Tivi LCD 32-inches with cable + Fridge + Private Bathroom + Hot Shower + Free and very strong Wi-fi for internet access in the room + Buffet breakfast included (6:30am - 9:30am) + Tours desk for free information / We are also the travel companies organized tours with the best quality and cheapest prices guaranteed (Tour-information) + Free luggage storage + 24-hours Reception + Free Motorbike/Bicycle Parking + Free local phone if less than 3-minutes + Safety Box + No lock out or Curfew + soft beds + Towels/Soaps/ Shampoo + City map + Hair dryer + Goverment tax included + Currrency exchange + A front desk opened and staffed 24/7 + Daily housekeeping Thank you very much for your time reading about us, we are loooking forward to welcoming your lovely time in our guesthouse! ... more   less 

Additional Information about Madame Moon Hotel

Address: 17 Hang Hanh Str, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Madam Moon Hotel)
Region: Vietnam > Hanoi
Price Range: $34 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Madame Moon Hotel 3*
Number of rooms: 9
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Also Known As:
Madam Moon Guesthouse Hotel Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Madame Moon Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift in no 2, but i am fit so no issues. Issues for older people or bad legs. Top room has view of lake.”
Gerard2016007, 26 Sep 2016 | Read review
“We liked our upper-level room, but be aware there are no elevators, so those averse to climbing should request lower rooms.”
LoriS568, 28 Aug 2016 | Read review
“Not all rooms have a separate shower.”
robclairenic, 15 Apr 2016 | Read review
“Get a room close to the ground floor”
chefjoey52, 6 Jan 2016 | Read review
“Stairs are steep (but staff help with luggage) so the lower the better.”
RichardC610, 29 Dec 2015 | Read review
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Prices are for 1 room, 2 adults
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