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Hanoi Charming Hotel

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#99 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Charming Hotel
Hanoi Charming Hotel
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1,291 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
Sydney, Australia
Reviewed 23 September 2010

I truly enjoyed my stay at the Charming Hotel in Hanoi. The service here is excellent. The staff is so kind and helpful in every way. They always smile, never complain and seem to genuinely enjoy the job and meeting new people. I was traveling alone and they made me feel safe and comfortable. They knew me by name the...

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Thank jonno22
Brisbane
Reviewed 22 September 2010

I think the reason this hotel rates so well on Trip Advisor is because of the outstanding staff. The two young ladies who run the front reception really are fantastic. Always have a smile on their face, will do anything to help. But for me thats about the best part of this place. I stayed in both the superior and...

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Thank trutraveller
Queenstown, NZ
Reviewed 21 September 2010

We booked at Charming Hotel due to all the good reviews. I asked for a $30 one with a window-many are windowless. This was the most we paid in Vietnam, and we were surprised to find the room not big enough to swing a cat in- under 3 metres wide. My husband can stretch from wall to wall. We checked...

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Thank mkj30
Singaqpore
Reviewed 21 September 2010

Dear Mr Duc We are happy that we make a right choice to stay in Charming Hotel. It was a pleasant stay throughtout our 1-week trip in Hanoi. Your service staff had been helpful, friendly and most importantly, no communication barrier as they understand and speak English. Overall, the hotel is well maintained and clean, which include the room. Considering...

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Thank RacLeong
Hobart, Australia
Reviewed 21 September 2010

I'd highly recommend this hotel if you're looking for somewhere quiet but central in the Old Quarter. The hotel is only small but facilities are great and the staff were incredibly friendly and helpful. We stayed for 9 nights and received a free room upgrade which was a bonus. We also booked a Halong Bay overnight cruise through the hotel...

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Thank NicS2
Kelowna, Canada
Reviewed 21 September 2010

It's been almost a year since we stayed in Hanoi, but we still have wonderful memories of the Hotel Charming. The staff were so nice and genuinely friendly and helpful. We arranged our Halong Bay tour and train trip to Sapa through the hotel, which worked out well. We were able to use a room to shower up in after...

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Thank dandd35
London
Reviewed 17 September 2010

This is a great little place in the heart of Hanoi on a lovely little passage called Yen Thai. Everyone here was great and they even let us in at 4am one morning when we returned back from our travels to Sa Pa. Free breakfast is good (especially if you like your eggs in the morning). We left our luggage...

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Thank k0nG
Los Angeles, California
Reviewed 17 September 2010

I really enjoyed my stay at Hanoi Charming. The staff was so helpful and kind. The rooms were clean and cute and the location was very convenient. Breakfast was also very good with fresh juices, fruit, and western and vietnamese options. I would definitely stay there again if I visited Hanoi.

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Thank MsSpats
Sydney, Australia
Reviewed 13 September 2010

Like almost every reviewer here has said, the most charming part of Charming Hotel is the staff. While every single one of them were incredibly nice and polite and went out of their way to help, I have to give a very special mention to Loan, the young lady at reception who was the shining star of this hotel. You...

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Thank RachSydney2010
Kuala Lumpur, Malaysia
Reviewed 12 September 2010

Charming Hotel is a hotel I would like other budget to 3-star property owners to emulate. Nothing fancy about their location or interiors, but the service provided by the management and staff is worth complimenting. To me, I had one of the best holiday experience and a big part of that was contributed to the way and passion the staff...

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Thank bigchief_watuwan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 

Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Region: Vietnam > Hanoi
Price Range: $22 - $33 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Hanoi
#24 Romantic Hotel in Hanoi
#29 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Charming Hotel staff and other travellers.
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Questions? Get answers from Hanoi Charming Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front room on floor 3 was better than the one on floor 4.”
 of 5 bubbles Doogiefunster, 25 Jan 2017 | Read review
“It's hidden in a tiny little street, taxis couldn't drive in.”
 of 5 bubbles terenceoforange, 20 Dec 2016 | Read review
“Back rooms are quieter. Located in a alley is good. No cars.just motorbikes and markets.”
 of 5 bubbles kevnk6, 9 Dec 2016 | Read review
“good for budget and central location. ”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
“Find a room with a window and functioning airconditioning.”
 of 5 bubbles Eyal61, 4 Nov 2016 | Read review
5 of 5