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JM Marvel Hotel & Spa

16 Hang Da Street Hoan Kiem District, Hanoi 100000 Vietnam
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Traveller (1773)
Room & Suite (352)
Dining (254)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#8 of 890 hotels in Hanoi
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located in the heart of Hanoi Old Quarter. The most hustle and bustle city, JM Marvel Hotel Hanoi shines as sparkling diamond by professional style and excellent service. As a heaven of relaxation, JM Marvel will definitely bring you the best time ever. Timeless yet contemporary, classic yet cutting-edge, the elegant mixture of luxury and comfort makes JM Marvel become the most outstanding four star hotel that catches the eyes of any traveller. This brand new building containing 45 Rooms & Suites which are embodies classic and charm designed, romantic style and well-equipped facilities. Many rooms with Large Window, City View, or Balcony will bring customers enjoyable and pleasant staying. At our the Hotel. Located on the 8th floor, the Viet Restaurant offers a spectacular view of the city. Exploring the Vietnamese culture through the culinary journey will be an exceptional experience when visiting our millenium capital. Enjoy the open-air rooftop and the 360 degree views where the clouds is within your reach. Vibrant yet mellow, Cloud Skybar is the ideal place for sundowners to enjoy the unblemished sunset before gazing at the sparkling night’s sky. Get your mind off the husle and bustle city out there with a cocktail in your hand and have your soul soar above the clouds. Considered as a tranquil oasis where you can discover your inner world of peace and healing, JM Massage and Nourishment is a place of serenity where you can entrust your body and soul with our therapies. Let senses are awakened through therapeutic spa treatments and get to the first step on this journey to health by learning how to relax.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle tours
Walking tours
Children's television networks
Highchairs available
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Rooftop bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Spa
Body wrap
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, Vietnamese
2,066Reviews6Q+A100Room tips

Reviews
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Kelvin C wrote a review Yesterday
Auckland Central, New Zealand5 contributions
Trang was so kind and friendly and very very professional. I would come to stay again. The food in Cloud 9 and the breakfast was excellent. The hotel was very clean and comfortable. Trang’s attention to detail, even included double checking our room to ensure we had everything, then offering us tea or coffee while we waited for our shuttle.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Patrick Z wrote a review Yesterday
1 contribution
Staff were incredibly attentive to making our experience a perfect holiday. From helping with last minute tour reservations to waiting on you at all turns. Very centrally located in the heart of the Old Quarter it was a very well run and beautifully appointed hotel with an authentic old world French charm. The restaurant upstairs, Le Viet also deserves note as it was so tasty and staff was so attentive we ate there twice. I would go back every time we visit Hanoi.
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Date of stay: April 2024Trip type: Travelled as a couple
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Javi C wrote a review 13 Apr
Bangkok, Thailand11 contributions2 helpful votes
Amazing place to stay. Great service and location. Couldn’t feel more at home with the kids. They made our stay wonderful. Will me back for sure and hope it keeps the high standards: Also good mention to the restaurant and the service there. 10/10
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carolyn C wrote a review 13 Apr
New York City, New York15 contributions21 helpful votes
My husband and I stayed here for one full week. We loved it. I slept well nearly every night, and I'm a very light sleeper who travels with ear plugs. The only night I couldn't sleep well was due to the crying toddler in the room across the hall from us, which can't be helped. The room was immaculate. We also appreciated the attention the housekeeper gave to folding the clothes we had left out! Mrs. Thom was the concierge who we interacted with most frequently, and she was extremely helpful. We felt like VIPs! Mrs. Thom gave solid recommendations and arranged reservations for us. We really appreciated how she took time to speak with us every single day to make sure we had all the information we needed, and to see how our previous day had went. Mrs. Thom booked a couple of tours for us, and everything went seamlessly. We also booked a tour to Ha Long Bay on our own, but Mrs. Thom was still so gracious to contact the tour guide to confirm our pick-up time even though we hadn't booked through the hotel. When Mrs. Thom was not available, Peter was also very helpful to give us information and recommended a great tailor where my husband had several items custom made. All of the staff went out of their way to help us. When my husband went downstairs with the luggage, he was swarmed by 3-4 bellhops, who immediately whisked away our bags so he had nothing left to deal with. He was very grateful! Breakfast every day was delicious. The continental items stayed the same, but there was a hot station where you could order omelettes, pancakes, pho, or french toast. They also had several freshly squeezed juices. We happily ate breakfast at the hotel every morning. We have traveled extensively through Asia, and are normally very wary about water quality. We ate everything at the hotel and did not suffer from any stomach issues. We were assured that the hotel cooked with only filtered water, and it proved to be true. We had drinks with ice, the raw herbs that accompanied several dishes, and the salads that were part of the breakfast buffet. Not once did we have any stomach problems. A friend lived in Vietnam for several years and also never had problems when eating in Hanoi, but he said it was awful when he moved to Ho Chi Minh City. Overall, would 100% stay at this hotel again. We moved on to a five star hotel in Bangkok, but we enjoyed the JM Marvel much more! Everything felt very personalized and it made our vacation feel so luxurious!
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Date of stay: March 2024
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Trip type: Travelled as a couple
Room Tip: Air quality in Hanoi is awful from all the mopeds. We had to wear a mask because of the pollution.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mathias glibert wrote a review 13 Apr
3 contributions7 helpful votes
Best place to stay in Hanoi, I can only suggest it for everyone. Perfectly placed in the center close to the train street. The staff is so friendly and helps you with all your needs. Next time I will visit Hanoi I will stay in the same place for sure! A+++
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Date of stay: April 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A M wrote a review 12 Apr
Calgary, Canada1 contribution1 helpful vote
Everything was great! The location is very central to all the sites and the staff were super friendly and helpful. We actually stayed here twice, and both times the rooms were really nice. They even gave us really good advice on where to go for food. A big thanks to the whole team at JM Marvel!
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Date of stay: April 2024
Value
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Location
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Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ferhat K wrote a review 11 Apr
1 contribution1 helpful vote
The Hotel JM Marvel is very well located in the city center and you can easily get everywhere on foot or by bike. The lobby is very inviting and we received a very warm welcome. The rooms are very inviting and always clean. Bathrooms are easily accessible and clean and all towels are available. Highly recommended!
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled with friends
Room Tip: Just do it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Culture21381305528 wrote a review 11 Apr
1 contribution1 helpful vote
We had an enjoyable time in Vietnam and the JM Marvel Hotel & Spa made this trip even more fun. The staff is very friendly and supportive in every situation. The hotel is clean, very nice and central. Especially I can recommend the rooftop bar. There were also good restaurants in the immediate vicinity. I would visit this hotel again.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Susan S wrote a review 11 Apr
Fairfax Station, Virginia146 contributions119 helpful votes
We were joining a tour group in Hanoi and wanted to arrive a couple of days before so that we could get acclimated to the time difference and to explore Hanoi on our own first. Based on reviews, my husband selected JM Marvel and it did not disappoint! We wound up staying in a total of 8 hotels in Vietnam and while at the time we didn't realize it, JM Marvel turned out to be the best hotel and was far and above the rest! The staff is just lovely and very helpful! They even made a point to remember our names and then greeted us accordingly. The rooms are very nice and clean. The breakfast buffet had a nice selection of foods with eggs and other items cooked to order. If we were to return to Vietnam we would definitely stay here again.
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Date of stay: February 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sarah G wrote a review 11 Apr
2 contributions2 helpful votes
It felt like they pulled out the red carpet, we were so pampered. Only wish we could have stayed longer. The room was extremely nice, and the staff was quick to help and offer recommendations to get around. The restaurant at the sister hotel was also a great find and highly recommend. Great location! Will come back.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
AU$108 - AU$149 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
45
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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JM MARVEL HOTEL & SPA (AU$108): 2024 Prices & Reviews (Hanoi, Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about JM Marvel Hotel & Spa
Which popular attractions are close to JM Marvel Hotel & Spa?
Nearby attractions include An Handmade - H’Mong Hemp Fabric (0.2 km), MasterTan (0.3 km), and An handmade Hang Manh - Ethnic Craft Station (0.4 km).
What are some of the property amenities at JM Marvel Hotel & Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at JM Marvel Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JM Marvel Hotel & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at JM Marvel Hotel & Spa?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to JM Marvel Hotel & Spa?
Conveniently located restaurants include L'essence De Cuisine, Ignite Sky Bar, and Ding Doong Restaurant.
Are there opportunities to exercise at JM Marvel Hotel & Spa?
Yes, guests have access to a sauna during their stay.
Does JM Marvel Hotel & Spa have airport transportation?
Yes, JM Marvel Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is JM Marvel Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Hanoi.
Are any cleaning services offered at JM Marvel Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at JM Marvel Hotel & Spa?
The staff speaks multiple languages, including English and Vietnamese.