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Hanoi Hotel

Expedia.comUSD 60*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hanoi Hotel
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127 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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George Town, Malaysia
Reviewed 4 weeks ago

Booked Deluxe Cityview room through Agoda at MYR343 per night. The hotel is about VND330k taxi fare or 30 minutes from Hanoi Airport. The doorman/lady are very attentive and gave a warm welcome and advice anytime. The front desk ladies are equally friendly and gave a very fast and smooth check in/out service. Had a nice surprise from Agoda during...

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Helpful?
Thank Asrul
Reviewed 4 weeks ago via mobile

Very nice hotel, near the city centre. Next to a big lake, good to view, and walkabout. A lot of taxis at the hotel. Very convinent. F&B here provides good dish and choices. The hotel also have massage, gym, karaoke, casino, fine dining, casual dining, & business centre. "One stop shop", if you will. All you need is under one...

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Thank Ting J
Penang Island, Malaysia
Reviewed 10 March 2017

Excellent hotel which offers very good service and quality food. The room is large and clean with comfortable bed. From the reception to the coffee house, all staff are polite and courteous. Thumbs up to the good spread of quality food served at coffee house. Location of hotel is good with easy access to all major destinations. Transportation is also...

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Helpful?
Thank ChanFSeng
HanoiHotel2016, Giám đốc quan hệ khách hàng at Hanoi Hotel, responded to this review

Dear Mr. ChanFSeng, Thank you for your comment regarding our services and the view you had during your recent stay with us. It was such a pleasure to read that you truly enjoyed our services.Our staff continues to be recognized for gracious, attentive and engaging service and I am happy to know that they did so for you! Thank you...

Basel, Switzerland
Reviewed 4 March 2017

This is a business hotel that offers good value for money. Not particularly pretty or luxurious but everything necessary is available, plus more. The location is very good, and there are many food options in the surrounding streets. Reception staff are competent and friendly, the rooms are well equipped (but not particularly modern, stylish or nicely decorated - they are...

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Thank Peter S
HanoiHotel2016, Giám đốc quan hệ khách hàng at Hanoi Hotel, responded to this review

Dear Mr. Peter S, We truly appreciate your choosing our hotel and Thank you for taking the time to write a review about our Hanoi Hotel. We are delighted to hear that you were fairly satisfied with our hotel facilities and services.We would like to sorry that your experience did not meet your expectations completely. Again thank you for your...

Reviewed 3 January 2017 via mobile

Nice hotel in a good location. Free wifi and large rooms. Good selection of restaurants in the hotel and a lot to see nearby. Staff was friendly and accommodating. Good value on the room and restaurants. Walking distance to many of Hanoi's fine attractions.

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Helpful?
Thank John S
HanoiHotel2016, Giám đốc quan hệ khách hàng at Hanoi Hotel, responded to this review

Dear Mr. John S, We would like to thank you very much for letting us know how impressed you were with the service you received at Hanoi Hotel on your recent visit. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. Again, we thank you for your comments...

Las Vegas, Nevada
Reviewed 1 November 2016

The hotel is Very nice, Excellent Customer Service. Friendly Staff. Free Wifi Internet. The hotel has Very good Dance bar. Also there is a Casino inside the Hotel. Casino is for foreigners only. Free food and snacks. They have excellent room amenities start from Tooth brush/paste. Best Service for the price.

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1Thank Alaguraja
HanoiHotel2016, Giám đốc quan hệ khách hàng at Hanoi Hotel, responded to this review

Dear Mr.Alaguraja, Thank you for sharing your experience with us at Hanoi Hotel. It’s a great pleasure to hear that you have had a lovely stay with us. And it is always pleasing to know that our staff engaged with you in a warm, courteous and efficient way, which we hope to create some happy memories of your visit. We...

Australia
Reviewed 10 January 2016

Good location because it's just 30mins from the airport and only a few minutes drive to places of interest. A lot of cafes, 24/7 convenience store, hair saloon and some shopping are all within walking distance from the hotel. The food in the hotel is very good and they have restaurants and cafe that open 24 hours. Breakfast comprise of...

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Helpful?
Thank BurungKakak
HanoiHotel2016, Public Relations Manager at Hanoi Hotel, responded to this review

Dear Mr. BurungKaKak, Thank you for choosing Hanoi Hotel for your stay! We cannot express how happy we are with your comments, it is wonderful to know you found such comfort and great service at our hotel. I will share your comments to our staffs, and I sure that your feedback will be a great motivation for all of our...

Rishikesh, India
Reviewed 31 December 2015 via mobile

A very good hotel according to the rates they offer. They have 2-3 restaurants and all are pretty good. They have a nice location and all the markets and shops are near to it. The room service is pretty fast and the staff is very polite too. Everyone at the welcome desk talks very politely too. They also have a...

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1Thank kumaravitandon1229
Reviewed 21 December 2015

Spacious room, with good amenities. Room service responded fast and helpful. There is a 24 hour food court at the ground floor. Great Chinese food and you may go when ever you are hungry. Very reasonable pricing for hotel to airport transport. You do not need to catch any other taxi which will probably cost you a little bit more....

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Thank ChunJia S
Reviewed 27 November 2015 via mobile

Room - comfortable, clean, big and quiet Staff - Friendly and polite. Make you feel welcome at all time Breakfast - could be better Location - good location The hotel lobby and the lounge areas filled with cigarettes smoke. Definitely not a place you would like to stay around because your hair and clothing will have terrible smell sticking with...

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Helpful?
Thank Flora T

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hanoi Hotel is one of the finest hotels in Hanoi. It distinguishes itself from others because of its exclusive facilities that no other hotels can provide. This all-in-one hotel includes one of the top night clubs, the finest Chinese cuisine, and of course the best e-gaming center in Hanoi. Winners Club Slot Centre is one of Vietnam’s few electronic gaming venues with more than 50 slot machines, Blackjack, Baccarat, Roulette games, and Hanoi’s first and currently only poker table. If you are feeling lucky, undoubtedly a jackpot or winning hand awaits you. ... more   less 

Additional Information about Hanoi Hotel

Address: D8 Giang Vo St, Ba Dinh Dist., Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $82 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Hotel 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Agoda, Booking.com, Priceline, Cheap Tickets and HotelQuickly so you can book your Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Casino Hotel in Hanoi
#63 Luxury Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Hanoi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a suite, you actually get a huge king size bed, living room, a bathroom and an additional toilet accessible from the lounge.”
BurungKakak, 9 Jan 2016 | Read review
“you may choose on smoking and non smoking rooms.”
chunjias, 20 Dec 2015 | Read review
“Have a chat with their friendly staff anytime!”
W6587ZBerich, 13 Jul 2015 | Read review
“lake wing have newer rooms. Rooms are very cosy. higher floors are quieter.”
99Puddings, 6 Jul 2015 | Read review
“Book rooms in the Lake wing, the slight premium is definitely worth the view”
loks225, 15 Jun 2015 | Read review
5 of 5
Expedia.com
USD 60* /night
View Deal
Booking.comUSD 68
Agoda.comUSD 61
Hotwire.comUSD 60
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*Disclaimer
Prices are for 1 room, 2 adults
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