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Phoenix Palace Hotel

123 reviews
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Traveller (16)
Room & Suite (1)
Hotel & Grounds (22)
Overview
  • Excellent84%
  • Very good15%
  • Average0%
  • Poor1%
  • Terrible0%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)Write a Review
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All reviewshotel with great locationstaff were incredibly helpfulold quartergreat stayroom was spotlessenjoyed my stayhotel servicebars and restaurantsthe hotel offersrecommend staying herewalking distancetourist attractionshalong bayha long baysister hotelbreakfast was deliciousthe hotel manager
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81 - 85 of 91 reviews
Reviewed 7 October 2016

Was moved here from the Splendid Grand Hotel around the corner by Martin and enjoyed our stay here a lot. The staff were friendly and very helpful, we spent a night away at Ha Long bay and they with Martin took care of our excess...More

3  Thank Maurice S
Reviewed 3 October 2016

I have stayed at the Phoenix Palace Hotel for a week and every experiences were so great! The room is large, clean and well-organized and the staffs are so helpful and friendly. This is my first time in Hanoi and I almost got lost in...More

7  Thank jsandy6498
Reviewed 1 October 2016 via mobile

It was our first hotel in Vietnam..and it was an amazing start for our trip. The staff did above and beyond to make our stay (and even after) super convenience and perfect.. They always took care of all our needs and we can see that...More

5  Thank Yael O
Reviewed 28 September 2016 via mobile

The service here is amazing, the best that we've ever gotten at any hotel. The super friendly staff really goes out of their way to help, we pretty much got our whole travel plan in Vietnam done here with their help and recommendations. Very good...More

3  Thank Johan W
Reviewed 26 September 2016 via mobile

Had a really lovely stay at Phoenix having just come across it on our way back from Mai Châu. The staff were very helpful and polite and our room was spotless and had everything we needed and more. VERY comfy beds so would recommend if...More

5  Thank alextorrens123
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Traveller (16)
Room & Suite (1)
Hotel & Grounds (22)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
USD 36 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 36 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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