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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,808 Reviews from our TripAdvisor Community

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Showing 2,571: English reviews
Reviewed 2 weeks ago

From the moment we walked through the doors of The Elegance Ruby Hotel in Hanoi until the time we left, we had a perfect, outstanding experience. This was such a great property and the staff was so warm, welcoming and delightful. Walking through the doors of the hotel was like an oasis of serenity. We were greeted with big smiles...

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Thank mjaylaz
County Dublin, Ireland
Reviewed 2 weeks ago via mobile

This hotel is fantastic...from the moment we walked in, which was delayed coming from Ha Long Bay, to the moment we left, we felt very well taken care of and treated like friends. Even though it was late when we arrived, they gave us a welcome drink of the most delicious ginger tea we've ever had and also made us...

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1Thank Lorraine S
Reviewed 2 weeks ago via mobile

We stay at many hotels in all classes around the world. Elegance Ruby can teach many high end hotels what good service looks like. All staff were so helpful and accomodating and made our first stay in Vietnam memorable. From picking us up from the airport they arranged so many things for us for the 3 days we spent here....

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1Thank Sirtravelot007
Sydney, Australia
Reviewed 2 weeks ago

Hotel was fantastic - staff are lovely. It was a great location on a street that has no cars, so was quiet at nights. Breakfast and dinners were great. I was working while I was here - and the wifi was great. I'll be back again.

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Thank 190Tigger
Reviewed 2 weeks ago

I had a great stay here. My room was clean and nice. Internet was free with great signal in the room. The staff was also really helpful when I need help. Special that good location in Hanoi. I agree that the Elegance is #1

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1Thank Stank-G11
Reviewed 2 weeks ago via mobile

My second trip to the Hanoi Elegance Ruby was as the first - Good location, nice rooms and breakfast, but what stands out the most is the fantastic staff at the hotel. I travel quite a bit and can honestly say the Elegance Ruby has one of the nicest, most attentive group I've encountered. My next trip to Hanoi will...

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1Thank John S
Seattle, WA
Reviewed 2 weeks ago via mobile

We stayed for 2 nights over Christmas, and this was our first hotel in a 2 week trip to Vietnam and Cambodia. The staff made for a perfect welcome into busy Hanoi with an easy pickup at the airport. The amazingly hospitable staff also helped us arrange a round trip bus to Cat Ba island, and we were able to...

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Thank brown_KN
Singapore
Reviewed 2 weeks ago

This hotel was perfect for our family. The service was superb at every level including walking us to our first restaurant destination so we didn't get lost. I can't think of a hotel in all my years of travelling that goes so far to add value to your holiday. The room was great for a family with 2 Queen size...

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Thank Catherine_Rumberg
Sydney, Australia
Reviewed 3 weeks ago via mobile

This place is fab. It is a small hotel located smack bang in the old qtr with amazing service. We had a family room which was great for 3 of us. A queen and a single and they had a lovely welcome for our daughter. Their service we found was better than the Metropol where we spent the majority of...

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Thank PhilippaL
Sammamish, Washington
Reviewed 3 weeks ago

This little gem of a hotel is located right in the middle of the Old Quarter of Hanoi, close to all of the great restaurants and attractions. Yet, it is tucked away on a side street so it is a bit quiter than other similarly situated hotels. The rooms are large and very clean - attractive but not luxurious. Their...

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Thank weberpoint

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $61 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and HostelWorld so you can book your Hanoi Elegance Ruby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room with a balcony which I always like!”
 of 5 bubbles zena_joanna, 18 Jan 2017 | Read review
“We had a balcony which was nice for a view of the city.”
 of 5 bubbles linda1358, 18 Jan 2017 | Read review
“High floor is better to escape city noise.”
 of 5 bubbles suliman38, 17 Jan 2017 | Read review
“I've stayed on a lot of floors and all have been surprisingly quiet.”
 of 5 bubbles lightninglizzie, 16 Jan 2017 | Read review
“The receptionist is your own personal concierge. You can ask them to order food for you from other restaurants. Don't forget to tip them!”
 of 5 bubbles DongN, 8 Jan 2017 | Read review
5 of 5
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