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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
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2,757 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Elegance Ruby
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Showing 2,527: English reviews
Kelowna, Canada
Reviewed 4 weeks ago via mobile

Loved the staff and accommodation. Very first class. A pleasure to be there. Would highly recommend. We would definitely stay there again. Thank you Neo, Molly, Wendy, Sy and all the wonderful staff that made us feel so welcome and special. You should be very proud of how you represent the hotel.

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1Thank Neil7322
Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago via mobile

My daughter and I arrived late in the evening worn out after a long and delayed flight from England, and were overwhelmed by the kindness and warmth of our welcome with delicious hot ginger tea and dried apricots. We were given a map with local points of relevance marked and lots of information. Both rooms we stayed in over the...

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Thank Desmond B
Brisbane, Australia
Reviewed 4 weeks ago via mobile

We stayed one night at this hotel prior to our trip to Halong Bay , couldn't be more impressed with location, staff and facilities. We had a small compliant to make about jack hammering coming from the construction site next door and the reaction from management was unbelievable , they made a effort to ensure we were happy and arranged...

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Thank Terry M
Reviewed 4 weeks ago

We stayed here for a few nights on either end of a trip to Sa Pa and it was an incredibly comfortable stay. The rooms are clean and comfortable and the included breakfast is fresh and appetizing. The staff are incredibly sweet and helpful, making loads of great recommendations of attractions and restaurants in Hanoi as well as helping us...

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2Thank Taylor R
Sydney, Australia
Reviewed 5 weeks ago

You can't fault the customer service at the Ruby Elegance Hotel. The staff are warm and friendly and are always going out of their way to help you. Need something? Sure a staff member will pop down the road to get it for you. Need to find something? They will take their time to show you where to find it....

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Thank Nadia V
Washington DC, District of Columbia
Reviewed 5 weeks ago via mobile

Stayed here in January 2015 and I am very late in reviewing this hotel, but it was just ana amazing experience. The service was unreal and the breakfast was a feast. They will literally make you anything you want. Location was perfect but it is really the service that sets this place apart. They ran out to help my husband...

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1Thank ShM115
Porto, Portugal
Reviewed 5 weeks ago

This hotel was just what we needed to have the perfect stay in Hanoi. There’s a welcome drink on arrival, a fresh and delicious watermelon juice. The staff will give you all the indications you need to discover Hanoi, the local food, the museums, the shopping… The rooms are clean, comfortable and quiet. They even have a laptop which was...

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Thank Maria S
Reviewed 5 weeks ago via mobile

We stayed here in March this year and returned when we needed a base for a further stay. What a wonderful place with staff who could not do enough for us. Rooms are comfortable, well organised and clean. We were upgraded to a suite and the extra space was great. Also had a balcony with views over the old town....

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Thank Ian S
London, United Kingdom
Reviewed 5 November 2016

We arrived from Cambodia (32 degrees F) one evening in January to a cold and wet ,sleeting Hanoi to a great welcome by smiling staff on reception. We were given a hot ginger and lemon grass drink which warmed us up whilst the check in was done. To our delight our room was warm and cosy with the heating turned...

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1Thank kiwitravellernew
Abu Dhabi, UAE
Reviewed 4 November 2016

We were lucky and had a room in the front. I was expecting a small room based on other posts, but our room was spacious and very clean. The hotel is very small though. The building next door (that is attached) is doing construction that looks to be in the initial stage, so if you plan to spend time here...

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3Thank chagnes

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $62 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
12 questions
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are AMAZING value - incredibly spacious.”
 of 5 bubbles Bsmar, 8 Dec 2016 | Read review
“Double rooms slightly larger.”
 of 5 bubbles MayorDaley, 24 Nov 2016 | Read review
“All rooms were quiet”
 of 5 bubbles janedP8247UL, 22 Nov 2016 | Read review
“Email the hotel if you have any questions! Despite the time zone differences, their responses were very prompt and well-detailed!”
 of 5 bubbles emilypS4070MX, 18 Nov 2016 | Read review
“The room is too small”
 of 5 bubbles SapaDragon, 15 Nov 2016 | Read review
5 of 5
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