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Hanoi Elegance Ruby

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1 room 2 adults 0 children
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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,889 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Elegance Ruby
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Showing 2,646: English reviews
Reviewed 9 December 2013

We enjoyed our stay here. The hotel is well located and the staff are outstanding - extremely helpful and friendly. However I was very disappointed with the room, it was very small - you couldn't get round one side, or the bottom of the bed. The small rooms should not be described as Superior Deluxe, it is misleading. Larger rooms...

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Thank Oliva6
Singapore
Reviewed 9 December 2013 via mobile

stayed in elegance ruby for my last 2 nights in hanoi and regretted not staying here my entire trip. from check in, you will notice the amazing level of service in all of the employees, from the amount of detailed information provided on hanoi for tourists, to the mango smoothie as a welcome drink. The room, while slightly small is...

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Thank Edmund C
Austin, Texas
Reviewed 9 December 2013

Wow, I can't say enough great things about our experience with Hanoi Elegance Ruby. We had booked 3 separate nights, over the course of about a week, due to us going out on excursions to Sapa and Halong Bay. Mr Giang, the hotel's customer service manager, was incredibly helpful in making our time in Hanoi go smoothly and efficiently. I...

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Thank ChibiChn
Dublin, Ireland
Reviewed 8 December 2013

Stayed for a night on way to the North. Rooms are small and beds hard (which seems to be the norm) but spent the whole day out so didn't really make a difference as was tired after a long day sight seeing. What really stands out is the Employees and the Service. They were always willing to help. The location...

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Thank Irishgrace
Singapore, Singapore
Reviewed 7 December 2013

We recently stayed for three nights at the Elegance Ruby and yet again, Trip Advisor steered us in the right direction. We have children 8 and 10 and the family rooms are great - two huge, comfortable beds and plenty of room for all of us. They put balloons on the beds upon arrival, which is a great touch. The...

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Thank Jennifer3998
Reviewed 7 December 2013 via mobile

The staffs from Elegance Ruby Hanoi were fantastic. They never failed to render assistance and will always go the extra mile. They also took the initiative to provide breakfast to my friends and I when we had to leave the hotel at 5.20am. Breakfast serves from 6.30am. The room was clean, and comfortable with a great ambience.

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Thank Jeremiah K
Stockholm, Sverige
Reviewed 7 December 2013

This little cosy hotel is located in a small alley in the middle of the old quartiers. I travel a lot and have not many hotels that I really would like to return to. However this is one of them. The rooms are really nice, and the staff is excellent. Extremely friendly and helpful. Even funny! The breakfast is made...

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Thank VJStener
Newbury, United Kingdom
Reviewed 7 December 2013

I little difficult to find but well worth the effort. A very peaceful hotel in a very busy and noisy city. Our taxi driver got lost so phoned the hotel and they sent a man on a scooter to guide us in. How helpful was that. Upon arrival we welcomed with a much needed drink. From then on until we...

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Thank Philip T
Taunton
Reviewed 4 December 2013

What can I say! Probably one of the best overall hotels that I have ever stayed in. The other reviews are genuine and accurate and this hotel can not be faulted. The staff are fantastic and made the start to our 3 week tour of Vietnam, by their friendliness and efficiency and helpfulness in organising trips. The only problem was...

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Thank 784QH
Adelaide, Australia
Reviewed 4 December 2013 via mobile

From the moment we arrived and sat with our welcome drink we felt comfortable at this lovely hotel. Giang checked us in and gave us all the information we needed about the area, where to go and what to see. He then showed us our room and how everything worked all with the most wonderful smile on his face. An...

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1Thank Cate G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $58 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#6 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check if there are single beds or queen beds..”
 of 5 bubbles yoo1990, 28 Mar 2017 | Read review
“Book a suite if you like more space, but superior room fine for short stay.”
 of 5 bubbles 4evaLuv-Holidays, 27 Mar 2017 | Read review
“Room 705 has a balcony”
 of 5 bubbles Blackaxel, 24 Mar 2017 | Read review
“If you don't like elevators, two rooms on first floor above front desk with reading alcove.”
 of 5 bubbles 579briana, 23 Mar 2017 | Read review
“Rooms at the back (one twin-bedded and one double on each of eight floors) are very quiet.”
 of 5 bubbles Gertesca, 19 Mar 2017 | Read review
5 of 5