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Hanoi Elegance Ruby

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2,757 Reviews from our TripAdvisor Community

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Showing 2,527: English reviews
Reviewed yesterday NEWvia mobile

I stayed here 2 nights. That was great. Nice room, friendly staff, good food. I felt like staying home. It made our trip more comfortable. I will come back for sure. Highly recommand to my friends and family! Tks all.

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Thank Caton Z
Sydney, Australia
Reviewed yesterday NEW

I cannot rave about the staff and service at this hotel enough. They are the epitome of fine, friendly, polite and professional service. It seemed that there was nothing they would not do for us, day or night, with most cheerful and warm of dispositions. They greet you with a cocktail, snack, hot towel and an orientation pack upon arrival....

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Thank Bsmar
Tasman, New Zealand
Reviewed 4 days ago NEWvia mobile

Elegance Hotel is a gem of a place.Excellent in every way. In the heart of Hanoi old city provided us with easy access to the hub of shopping, markets, cafes restaurant's, tour operators and transport. Elegance Hotel staff couldn't have done more for us. Thank you. We Highly recommend this hotel to the world.

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1Thank Trina M
Costa Rica
Reviewed 5 days ago NEW

Great location, clean, the staff is not only friendly! is super helpful! Good breakfast! As soon as you get there they take a good time to give an overview of the city map, places nearby and to answer any question you could have with a welcome drink! Definitely I recommend this hotel!

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1Thank Henry S
Philadelphia, Pennsylvania
Reviewed 1 week ago NEWvia mobile

Great location in the middle of old town. Good price. Breakfast was included, as is really fast wifi. Staff was helpful, cheerful, and friendly. The room itself is definitely on the smaller side, but had all the necessities and also provided a laptop.

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2Thank Bao N
Reviewed 1 week ago

My wife and I stayed at the Elegance Ruby for 10 days in November this year. From the moment we arrived in Hanoi, being picked up at the airport, to the day we left we were looked after by the wonderful staff. Our room, although quite a lot smaller than we are normally used to, was clean and well equipped...

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3Thank Jim G
Hamburg, Germany
Reviewed 1 week ago via mobile

The Elegance Ruby Hotel is perfectly located in Hanoi's Old Town. It is definitely a wonderful place of rest right in the middle of the crazy Old Town with its never ending flood of scooters, because the noise of the street does not enter the interior. Our room was very nice and tastefully decorated with fresh flowers and fruits. The...

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3Thank JuliaHannes2016
Eastbourne, United Kingdom
Reviewed 2 weeks ago via mobile

Lovely small boutique hotel. Centrally Located in the old town. Good, friendly service and staff very keen to ensure all guests have a Pleasant stay. Breakfast and we had a room service evening meal and Both good. It is a central location so some city noise should be expected.

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Thank Joanna R
Chicago
Reviewed 2 weeks ago

Great people, same devotion to service as at Diamond, slightly smaller rooms, but same standards of cleanliness and service. Couldn't ask for more, except for maybe a little more elbow room. Not much they can do about that. The rooms with two doubles were a little more spacious than the single bed room, but all the same.

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2Thank MayorDaley
Reviewed 2 weeks ago via mobile

From our airport pick up ERuby became our home, the staff our family - Sophia, Wendy, Molly, Alex, Neo and all of the others - fantastic! The junior suite is best, spacious and comfortable. Gekko around the corner is also recommended. Upstairs for good food and excellent service. Hanoi on the weekend is fun. Night markets and walking streets with...

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1Thank Gillian O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $63 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are AMAZING value - incredibly spacious.”
 of 5 bubbles Bsmar, 8 Dec 2016 | Read review
“Double rooms slightly larger.”
 of 5 bubbles MayorDaley, 24 Nov 2016 | Read review
“All rooms were quiet”
 of 5 bubbles janedP8247UL, 22 Nov 2016 | Read review
“Email the hotel if you have any questions! Despite the time zone differences, their responses were very prompt and well-detailed!”
 of 5 bubbles emilypS4070MX, 18 Nov 2016 | Read review
“The room is too small”
 of 5 bubbles SapaDragon, 15 Nov 2016 | Read review
5 of 5
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