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Hanoi Elegance Ruby

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1 room 2 adults 0 children
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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,887 Reviews from our TripAdvisor Community

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Showing 2,644: English reviews
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Far North Coast, NSW
Reviewed yesterday NEW

We felt like VIP guests right from the beginning! Our airport pickup was efficient and professional. On arrival at the hotel, staff were waiting to meet us with our bags. They are beautiful, friendly people offering 5star service at every opportunity. The basic room is not large, but is comfortable and provides everything you need for your stay. Book the...

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Thank 4evaLuv-Holidays
London, United Kingdom
Reviewed 2 days ago NEW

The warmth and service received from all the staff, from managers to waiters, was unparalleled. Even the 5* hotels worldwide have not been this great!!! Wanted to stay 3 nights but they only had availability for the one night that we ended up staying there. There were 4 couples in our group and 2 of the rooms were upgraded without...

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1Thank UK_Jaks
Peterborough, Canada
Reviewed 3 days ago NEW

What a wonderful base for exploring old Hanoi. The friendly, professional staff did everything possible to make our stay a memorable one. The hotel is right in the heart of the old city and markets, only a ten minute walk from the central lake. The rooms are quiet, very clean and well appointed, even providing a computer in the room!...

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1Thank Phil S
Sydney, Australia
Reviewed 4 days ago NEW

This hotel has been one of the most outstanding hotels my husband and I have stayed in, and we have travelled extensively. It is a boutique hotel in a laneway that could easily be missed. Our room was very clean and spacious and full of character. The staff were amazing. They couldn't do enough for you. On our first night...

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2Thank Blackaxel
Vancouver
Reviewed 5 days ago NEW

My wife and I stayed four nights at the Hanoi Elegance Ruby earlier this month. The location was good and our room was quiet and spotless. I had no difficulty selecting sufficient vegetarian options from the breakfast menu. The memory that persists though is just how special the staff and service were. From the moment of our arrival until our...

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1Thank WestEndBlues
Portland, Oregon
Reviewed 5 days ago NEW

I had never been to Hanoi. The hotel helped with airport pickup, food and activity recommendations, answering all questions and remembering our tastes. For example, the first morning at the generous breakfast, we requested milk rather than cream for coffee. Each day after the milk came with the coffee. A minor detail, perhaps, but multiply it and you have the...

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2Thank Brian A
Reviewed 1 week ago NEW

We stayed for several nights in March 2017 and were so pleased with the hotel in every way. The location is wonderful on a narrow, market street with no cars but filled with charm. The hotel rooms are wonderful - comfortable, clean, with such nice touches - every room have computers to use, fruit, tea and coffee, TV etc. The...

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1Thank Marianne J
Reviewed 1 week ago

We stayed for several nights in March 2017, and couldn't recommend this hotel more highly. We arrived well after midnight following a flight delay, and manager Sytran was up and waiting for us. He and Molly were fantastic, as were all the staff. This place really stands out for the service. On arrival, my mum had lost a screw out...

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1Thank siestafedora
Bangkok
Reviewed 1 week ago

I stayed in this hotel for five nights with a friend at the beginning of March 2016. From the moment we arrived (at 10pm) I was impressed by the professionalism and care of the staff and this standard continued throughout our stay. I have rarely felt such a level of personal dedication in my travels in South East Asia. 1....

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1Thank Gertesca
Reviewed 1 week ago via mobile

My husband and I found this hotel when our original choice wasn't available. What a great find. The location was perfect for exploring the Old Quarter. It's on a side street which was great. A little quieter. Our room was very comfortable and super clean. Breakfast was wonderful. The food was delicious and beautifully presented. They only serve breakfast, but...

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3Thank Ginny M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $58 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#6 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a suite if you like more space, but superior room fine for short stay.”
 of 5 bubbles 4evaLuv-Holidays, 27 Mar 2017 | Read review
“Room 705 has a balcony”
 of 5 bubbles Blackaxel, 24 Mar 2017 | Read review
“If you don't like elevators, two rooms on first floor above front desk with reading alcove.”
 of 5 bubbles 579briana, 23 Mar 2017 | Read review
“Rooms at the back (one twin-bedded and one double on each of eight floors) are very quiet.”
 of 5 bubbles Gertesca, 19 Mar 2017 | Read review
“The cheapest rooms don't have views, but I'm sure you won't be spending all your time at Hanoi indoors anyway.”
 of 5 bubbles valt519, 15 Mar 2017 | Read review
5 of 5