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Artisan Boutique Hotel

548 reviews
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Traveller (122)
Room & Suite (55)
Dining (7)
Overview
  • Excellent61%
  • Very good29%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“quiet street”(38 reviews)
“hoan kiem lake”(58 reviews)
“the penthouse”(20 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Reviews (548)Write a Review
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Traveller rating
279
124
33
8
3
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LanguageEnglish
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279
124
33
8
3
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All reviewsquiet streethoan kiem lakethe penthousemr sunold quarterbalcony overlooking the streetgreat streethalong baystreet lifelovely balconybreakfast is servedexcellent locationstandard roombalcony roomairport pickrooms are cleanstayed here for nights
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1 - 5 of 447 reviews
Reviewed 2 days ago

Our Ha Long Bay tour was turned around because of bad weather, and we decided to go to Artisan Boutique Hotel as we were booked there a couple of days away. Reception staff were so warming, professional and understanding. Our future chosen rooms were unavailable,...More

Thank greytravellerMelb
Reviewed 1 week ago

We booked for 3 nights and were so lucky to get upgraded to the penthouse, it was awesome!!! Just be aware if you have mobility issues this room is not for you as you take the lift to the top floor then walk up a...More

Thank Beesy1950
Reviewed 1 week ago via mobile

Room presentation is as per the description on the online hotel booking website but the available window doesn't promise you natural sunlight at all. It opens into the internal structure of the building itself and if you leave the window widely opened, someone could have...More

Thank Fiona O
Reviewed 3 weeks ago

Overall, an average experience. It wasn't totally a bad experience. Sophia was very helpful with recommendations and she did setup my sim card on the phone which was really cool of her. I arrived around 11pm straight from the airport. And my taxi driver and...More

Thank Rewtenant
Reviewed 3 weeks ago

We booked directly with the hotel who from the beginning where extremely helpful. Mr Sun arranged and suggested an itinerary which included Halong Bay & Sa Pa. As it was all arranged via the hotel we didn't have to worry about anything. Mr Sun also...More

Thank Karen K
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
USD 33 - USD 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 33 - USD 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (122)
Room & Suite (55)
Dining (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Stacie67
15 August 2017|
AnswerShow all 6 answers
Response from Helen B | Reviewed this property |
Yes there is a lift
0
Votes
Room Tips
"Balcony room well worth it."
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"Balcony rooms are excellent with views of the street"
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"Go for the penthouse or an executive room for sure."
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"We had a front room 6th floor with view of the street"
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