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Hanoi Old Quarter Hotel

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#174 of 573 Hotels in Hanoi
Certificate of Excellence
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213 Reviews from our TripAdvisor Community

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Showing 191: English reviews
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I booked this hotel on booking.com and omited to check the google earth view. Do it before you book and decide if you want to stay looking out over lanes of traffic. None of the several reviews mentioned this major problem. We decided to cancel the booking immediately - this cost of one night's stay $45 and the $20 airport... More 

Helpful?
Thank Shah E
Sydney, New South Wales, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is great as had sizeable rooms and is in a great location so you can walk everywhere. The staff were really helpful and gave us tips of the local area. Breakfast was also great! Would stay here again

Helpful?
Thank Emma C
2 reviews
Reviewed 3 weeks ago

The staff were not so friendly, especially the receptionist! She can't even give us her smile. Rooms and toilets are old. And their food were so limited (unlike with the other hotels we have stayed in Hanoi). They served us also with the wrong dessert. I had no choice but to eat it. But still thankful, for not charging us... More 

Helpful?
Thank Rexyl R
Ipoh, Malaysia
1 review
Reviewed 3 weeks ago

We have the right choice of hotel, Thanks Old Quarter Hotel. Staffs are friendly and helpful, and guide us with their local experience. Location is fantastic, walking distance to look for foods, shopping, and attraction. Room is big and clean, we really feel like at home.

Helpful?
Thank Steven_Wong_1957
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

This hotel is great. The staff is friendly and helpfull. Big rooms and the ability to leave your bags after you check out. Even for at least a couple of days, so you can do an excursion and take only the bags you need. The included breakfast was decent. The location of the hotel is simply perfect. I would definatly... More 

Helpful?
Thank Bart v
Metro Manila, Philippines
2 reviews
Reviewed 4 weeks ago

Ive been to this hotel with my friends only once. I considered the services to be averaged. The room is big and cleanliness can still be improved, the bathroom has a see-thru partition with no bidet. The site is very strategic to the heart of old Hanoi. I like the smile in the frontdesk but she seldom does it. Even... More 

Helpful?
Thank andy_10rd17p8qc
A TripAdvisor Member
Reviewed 30 October 2016 via mobile

The place of the hotel is center to what a foreigner is looking, near to the hi way, night market, lake and to many restaurants that we could have meals. The hotel is not so clean and d staff are not accomodating. They did not know what a customer service is. We did not feel that we are at home... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 October 2016 via mobile

Im not satisfied with our stay in this hotel. Yes, it really lived out its name of being "old!" Good job with that! Our electric fan in our room overheated and woke us up with the smell of burning rubber! I can tolerate that incident. But, what I am very dissatisfied about our stay was the poor service of their... More 

Helpful?
1 Thank chrys a
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 October 2016

We used the hotel as our base and visited 4 times over 20 days. Ling and his team couldn't have been more helpful, organising airport transfers, a day tour and other advice. The hotel is in a great location, right on the edge of the old quarter with many restaurants within easy walking distance. The breakfasts were lovely with a... More 

Helpful?
Thank jenny p
Level Contributor
4 reviews
Reviewed 12 October 2016 via mobile

I stayed in Hanoi old quarter for 2 nights, felt awesome. The staffs are very helpful in nature, the hotel is situated in a great location I mean in heart of the old quarter. The amenities are good, breakfast delicious. They offered many other services also. The prices are within the budget.

Helpful?
Thank Balaji S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Located in the Old Quarter, the Hanoi Old Quarter Hotel is placed in the area of 36 old streets at the centre of Hanoi Capital. This property is in propinquity to The Museum of Vietnamese Art, Ho Chi Minh Mausoleum, shops, restaurants and coffee bars. ... more   less 

Additional Information about Hanoi Old Quarter Hotel

Address: No 2 Nguyen Huu Huan | Hoan Kiem, Hanoi 8404, Vietnam
Region: Vietnam > Hanoi
Price Range: $43 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Quarter Hotel 3*
Number of rooms: 35
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Quarter Hotel staff and other travellers.
2 questions
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Denver, Colorado
8 months ago

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Questions? Get answers from Hanoi Old Quarter Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the first floor room - there is a sofa on the landing and seems to be the housekeeping staff hangout area.”
 of 5 bubbles SuMelon, 12 Jul 2016 | Read review
“Ask for a room with a window.”
 of 5 bubbles carolynstirling, 10 Jul 2016 | Read review
“Higher floors help to reduce the city and traffic noise”
 of 5 bubbles LaignLacy, 11 Apr 2016 | Read review
“Pick one with window”
 of 5 bubbles NKMinh, 30 Mar 2016 | Read review
“Room on 1st floor no view”
 of 5 bubbles stvekay, 10 Mar 2016 | Read review
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