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Fraser Suites Hanoi

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Traveller (66)
Room & Suite (34)
Dining (1)
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Overview
  • Excellent69%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible0%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (89)
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Traveller rating
53
19
3
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53
19
3
2
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Show reviews that mention
All reviewswest lakebedroom suitewashing machine and dryerself cateringshuttle busnice poolold quartera great place to stayswimming poolbreakfast roomtrip to ha long baybreakfast was includedhome away from homereception staffphofrench quartersupermarket
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1 - 5 of 77 reviews
Reviewed 5 March 2018

Fraser suites is an awesome hotel/suite on the other end of the west lake. And away from the hustle bustle of Old Hanoi. The Service is excellent. And everyone very friendly. The breakfast is quite good. And a very good swimming pool. You have Alfresco...More

Thank Pramod M
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 6 March 2018

Dear Pramod M, Many thanks for your excellent and wonderful review of your stay at Fraser Suites Hanoi! We are delighted that you enjoyed your stay with us and your kind compliments on our excellent service and friendly staff members! In addition, we are glad...More

Reviewed 22 February 2018 via mobile

We stayed at the Fraser Suites for 6 weeks while we looked for permanent accommodation in Hanoi. We were in a 3 bedroom suite which was perfect for our family. It was spacious, clean and well equipped including a fully functional kitchen. Service was fantastic...More

Thank Dee K
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 25 February 2018

Dear Dee K Thank you for your great review of your stay with us in November! last year We are glad that you and your family enjoyed the spacious three-bedroom apartment, the location, and the fantastic service! Your compliments for our staff will be shared...More

Reviewed 6 January 2018

It is quite easy to write a review about the Fraser Suites Hanoi and to rate it: if you want to visit Hanoi and stay in a lovely place, come here. I can guarantee you, you will not be disappointed. This is a little haven...More

Thank sdufour
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 9 January 2018

Dear sdufour, Many thanks for your great and wonderful review on your stay with us! We are delighted with your kind comments on our services and staff members! Your compliments will be shared with the team and they will be motivated to continue their service...More

Reviewed 7 December 2017 via mobile

This place is pure luxury with the most amazing staff and customer service I have ever experienced in a hotel! I stayed here once with my lover and had such a fantastic stay that I decided to surprise my best friend with a room for...More

1  Thank HeatherOlson333
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 9 December 2017

Dear HeatherOlson333 Many thanks for your fantastic review for Fraser Suites Hanoi on your recent stay with us! We are totally delighted with your multiple compliments for our staff and service! We are glad that we managed to provide you and your best friend a...More

Reviewed 20 July 2017 via mobile

A well appointed hotel - what you expect from the Fraser Suites chain. Staff were helpful and offered us an early check in at half the room rate when we arrived half a day early. We were upgraded to a two bedroom apartment that was...More

Thank Yasmin H
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 20 July 2017

Dear Yasmin H Many thanks for your effort in providing us a great review on Fraser Suites Hanoi during your recent stay with us! We are glad that you and your family enjoyed your stay and your compliments on our helpful staff, excellent room service...More

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Best Value Properties in Hanoi, Vietnam
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
USD 114 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (34)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"get a view facing the lake"
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"Thebone bedroom suites are tops"
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"we booked 1 bedroom deluxe but they gave us president's room :>"
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"Ask for a studio along the outside of compound, adjacent to International SOS."
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