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CityBay Palace Hotel

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Traveller (67)
Room & Suite (22)
Dining (2)
Overview
  • Excellent21%
  • Very good47%
  • Average22%
  • Poor3%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Reviews (66)
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49 results
Traveller rating
12
22
9
2
4
Traveller type
Time of year
LanguageEnglish
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12
22
9
2
4
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All reviewshalong bay tourstayed for nightsrooms are cleanday tourseafoodnice hotelharbourtaxivietnamese
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1 - 5 of 49 reviews
Reviewed 2 weeks ago via mobile

We stayed in this hotel for 2 nights. Originally we were meant to stay in the city bay hotel across the road, but were given an upgrade! The foyer is beautiful and the assistance you get from the staff inside is great - nothing is...More

Thank Hannah C
Reviewed 2 weeks ago via mobile

Me and my friend were pleasantly surprised when we arrived at sister hotel ‘City Bay Hotel’ to find that we’d been upgraded without even asking! This is a lovely hotel - clean, well decorated, with friendly and helpful staff. However we wish we had chosen...More

Thank Beth C
Reviewed 25 June 2018 via mobile

The staff were pleasant and despite language barrier we were able to easily book a halong bay day cruise with a great recommended company. Close to local market and mall. Clean, nice rooms with comfy bed and the breakfast buffet had many options.

Thank Tygan2018
A TripAdvisor Member
4112
Reviewed 15 May 2018 via mobile

Nice hotel, very quiet at the time of year. There was problems with the language barrier but overall was a nice place to stay. Rooms were very comfortable and staff were very friendly. No issue was too big or small.

Thank A TripAdvisor Member
Reviewed 2 April 2018 via mobile

Stayed for 2 nights in halong bay and booked Citybaypalace hotel. Nice clean rooms and friendly staff. Facing the main road during our stay it was very quiet maybe because it was TET holidays. But a nice place to stay in halong

Thank rushdihameed
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 24 - USD 52 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Halong Bay
#5 On the Beach Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 24 - USD 52 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Halong Bay
#5 On the Beach Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (67)
Room & Suite (22)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"grand/executive suite looks interesting"
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"good view from upper floors. The fitness room on the 14th floor has great views."
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"Good view of local port from the end room only. Other then that there was no upside."
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"On the 10th floor, we had a double deluxe room with a superb view over Halong Bay - room number 1010."
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