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Alex Hotel

12/06/2017 13/06/2017
1 room 2 adults 0 children
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Alex Hotel
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57 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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London, United Kingdom
Reviewed 1 April 2017 via mobile

Huge rooms with a fridge, mini bar, kettle and toiletries. Bed is really comfortable and we had a balcony. Lady at reception was so nice and really helpful. They also have a laundry device for 40,000 a kg

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Helpful?
Thank Barbie182
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi, Thanks for your stayed in my hotel. We are delighted that you gave us an excellent comment. Hope to see you soon in here. Thanks and regards, Rosy/Ms Hotel Manager

Brighton, United Kingdom
Reviewed 14 March 2017 via mobile

We arrived at the hotel a couple of hours before the check-in time but the staff did all they could to check us in as soon as possible which was great. The room was spacious and had everything we needed for a comfortable stay. There are a couple of shops and restaurants within a 5 minute walk but the night...

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Helpful?
Thank ldg57
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi value customers! Thanks alot for your comment about our services. Your comment is our strong dynamic to be continue for best services. Regards, Rosy/Ms

Los Angeles, California
Reviewed 5 March 2017

friendly and very helpful staff, originally has booked a 3 night stay, but after hearing about the overnight boat cruise in Ha Long Bay, the staff immediately jumped into action for making me accommodations in one of the boat tours and removing one of the nights from my original booking without charge! Thank you! The Hotel itself can use a...

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Helpful?
Thank sam2066
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi, Thanks for your details comment, We always do the best services for each small details. We hope that all the details from your comment with be complete. Regards, Rosy/Mrs Hotel Manager

Reviewed 3 March 2017 via mobile

We stayed here for two nights after finishing our Halong Bay Tour. We were given a king size bed in a large room that had been well cleaned. They provide a basic breakfast free of charge which is great considering the rather affordable price per night. The staff are really nice and helpful especially Vin at the front desk who...

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Helpful?
Thank JaMarcus K
London, United Kingdom
Reviewed 28 January 2017 via mobile

On our travels through Vietnam we stayed at Alex Hotel when visiting halong bay. Upon arriving at the hotel we were shocked at how good it looked for the price (£7pn), the women on the front desk could not have been more friendly and helpful as she explained what there is to do in the local area. When shown to...

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Helpful?
2Thank geokane
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi Geokane! We high appreciate for your comment about all services in my hotel for your stay in Halong! We effort to complete our services daily. Each guest comment will be a strong dynamic for all staff. We be sure all customer are our a highest position. Thanks and regards, Rosy/Mrs

Seattle, Washington
Reviewed 23 December 2016

The staff was great. I showed up late and was a little worried because Offline Maps said it would take 30 minutes from where I was staying in Halong City to get to Alex Hotel. My friend who was staying at Alex, waiting for me asked the front desk & they wrote out directions in Vietnamese to give to my...

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Helpful?
Thank Kathryn L
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi Kathryn, We would like to thank for your stay in my hotel! I remember you and your friend are very closely and lovely customers. All for your idea about your staying will be solve with best way. Because we always want to improve best services for our guests. Thanks and regards, Rosy/Ms

Reviewed 12 December 2016 via mobile

Alex hotel is a geat place with comfortable beds and a great staff. It's a great place to stay if budget and comfort are on your mind. Would definitely stay again. The rooms are spacious and provide what you need. Mine had a great balcony for morning coffee drinking. Thanks for giving me a place for a good sleep.

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Helpful?
1Thank Ama B
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Hi Ama, Thanks very much for the lovely review and we are delighted to hear that you enjoyed such a wonderful stay with us. Regards, Rosy/Ms

Barcelona, Spain
Reviewed 6 December 2016

Our stay in Alex Hotel was perfect for us. The room and bathroom are very clean and the staff in really helpful and nice. We will recommend this place to everyone who need to stay in a simple and economic but perfect place!

Review collected in partnership with this hotel
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Helpful?
Thank Elodie J
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Dear Elodie Thanks very much for the lovely review and we are delighted to hear that you enjoyed such a wonderful stay with us. Once again thanks so much and we do appreciate your time writing a review. We remain with best regards and look forward to seeing again one day. Thanks Alex Hotel Team

Koh Tao, Thailand
Reviewed 17 November 2016 via mobile

Very friendly staff who are extremely welcoming and kind. They genuinely want to help you get the best tour deals while actually making sure you really enjoy your stay in Ha Long. Plus they speak English very well. Rooms are simple but nice. Comfortable bad and very clean.

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Helpful?
Thank happy2travelgirl
Rosy-halong, Người quản lý at Alex Hotel, responded to this review

Dear Happy2travelgirl, Thanks very much for the lovely review and we are delighted to hear that you enjoyed such a wonderful stay with us. It is very important for our business, we appreciate your time writing a review Thanks again and we are looking forward to welcoming you again soon.

Manchester, United Kingdom
Reviewed 13 November 2016 via mobile

We booked this room and paid £5 for the night and to be honest we were not expecting great things. On arrival we were greeting with friendly lad who spoke good English. We did all the normal check in procedures and he then went on to tell us we weren't staying in that hotel we were staying in the sister...

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Helpful?
Thank Sebastian2k11

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation

Additional Information about Alex Hotel

Address: No 28A, Anh Dao Str, | Bai Chay, Halong Bay, Vietnam
Region: Vietnam > Quang Ninh Province > Halong Bay
Price Range: $19 - $31 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Alex Hotel 1.5*
Number of rooms: 10
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Questions & Answers

Questions? Get answers from Alex Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Single double was very spacious with balcony view”
sam2066, 4 Mar 2017 | Read review
“The room number 204 is a big room with bacony.”
aschouwink498, 12 Oct 2016 | Read review
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