Asean Hai Ngoc Hotel
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Asean Hai Ngoc Hotel

Hai Quan Crossroads Vuon Dao - Bai Chay, Halong Bay Vietnam
Traveller (20)
vue depuis la chambre (8e étage)
Room & Suite (4)
view from our room.
Pool & Beach (1)

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About

2.5
#93 of 110 hotels in Halong Bay
2.4 of 5 bubbles
Location
2.6 of 5 bubbles
Cleanliness
2.8 of 5 bubbles
Service
2.2 of 5 bubbles
Value

Everyone needs a place to lay their weary head. For travellers visiting Halong Bay, Asean Hai Ngoc Hotel is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants, Asean Hai Ngoc Hotel makes it easy to enjoy the best of Halong Bay.

The rooms offer air conditioning, a minibar, and a seating area, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Asean Hai Ngoc Hotel features 24 hour front desk, room service, and a concierge. In addition, as a valued Asean Hai Ngoc Hotel guest, you can enjoy a hot tub that is available on-site. Guests arriving by vehicle have access to parking.

Given the close proximity to Bai Chai Bridge (2.0 mi), guests of Asean Hai Ngoc Hotel can easily experience one of Halong Bay's most popular landmarks.

While you’re here, be sure to check out some of the cafes, including Wander Station, Hoa San Ho Restaurant, and Brisa Coffee, all of which are a short distance from Asean Hai Ngoc Hotel.

Plus, during your trip, don't forget to check out a history museum, such as Quang Ninh Museum.

Whether you’re travelling for business, pleasure or both, Asean Hai Ngoc Hotel is sure to make your visit to Halong Bay one worth remembering.

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Property amenities
Valet parking
Internet
Hot bath
Coffee shop
Babysitting
Spa
Concierge
Shops
Massage
Salon
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Room service
Safe
Seating area
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Mid-range
Languages Spoken
English, Vietnamese

Location

Hai Quan Crossroads Vuon Dao - Bai Chay, Halong Bay Vietnam
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Catbi Airport
37.4 km
See all flights
Van Don International Airport
41.9 km
See all flights
10Reviews1Q+A1Room tip

Reviews
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Detailed Reviews
jwyh wrote a review Dec 2008
Sydney
2.0 of 5 bubbles
We stayed here as part of our Ha Long Bay tour on 30th November, 2008. Not sure how much the rooms are.. but we had a lot of problems with it.

We had two rooms - two single beds in each room. The rooms look great at first - beds are made, there's a tv, table with two chairs.

My room was fine, but the bathroom was terrible... the bathtub was not attached to the wall, the toilet was dodgy and it was a bit smelly..

The worst room was my mothers... Her room actually smelt like poo.. I didn't believe them at first, until I walked into their room and the smell gushed out. It was horrible. It was only for one night so there was no point complaining, they didn't realise until they woke up.

Advantages: Has an elevator, and a restaurant upstairs. The food was part of our package and it was delicious. Breathtaking view from the restaurant. The staff were very friendly. There is free internet downstairs, but there is only one computer.

Disadvantages: The smell in the room.. awful. Also, we could hear everyone outside. There was a tour while we were there and they woke everyone up at 6am.

Overall: I'm sure not all the rooms smell, and if it wasn't for this it would actually be OK. The bathroom was not great either... would only pay about 300,000 DNG for this.
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Date of stay: November 2008
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesCheck-in / front desk
3.0 of 5 bubblesService
4.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PatrickBuijs wrote a review Feb 2012
Rotterdam, The Netherlands
+1
2.0 of 5 bubbles
We stayed here only for one night during our roundtrip trough Vietnam as a base for our day in Halong Bay.
The rooms was just ok, nothing special a bit outdated feel, same for the bathroom. Smell was a bid strange.
Breakfast at top floor was compared to the rooms rather good.
NExt time i would search for something a bit more modern and better located..location was on top of hill so for restaurant and stuff had the walk all the way down..
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Date of stay: November 2011
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quoc Bao T wrote a review Mar 2014
3.0 of 5 bubbles
I and my wife stayed here for 2 nites as part of a tour. The tour guide said that this hotel quite good, and i also think that because it's a 3 star hotel. But...
The room was so bad, just have a CRT TV, not LCD; the bed sheet seem old and dirty. The bathroom was awful. We didn't dare to use the bathtub. Beside there was nothing to do at night, really boring. There was a small market near the hotel but it not work at night. So we decided take a taxi to Bai Chay Bridge. Tomorow we had a free afternoon and we gone to the Vuon Dao market to bought some souvenir. That's all we could do in two days.
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Date of stay: January 2014
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soundpunk wrote a review July 2011
1.0 of 5 bubbles
Wow, where to even start on this place.  I should begin by saying that i am australian and not Vietnamese, and I think this may change your experience at this hotel.
I rarely write hotel reviews but I feel I need to on this one.

I'll start with the good parts, the room it's self was basic, but ok. It had cable tv and a nice view of the bay.

Now the bad, our bathroom had one small light and green tiles which kind of made you feel like your in a prison cell.  On our first night there, my girlfriend went to the bathroom and I heard a scream, I ran in and the floor was covered in giant cockroaches just scurrying around. They had come out of a large hole in the bottom of the bathtub.
She ran downstairs to ask for some bug spray to spray the hole, and spent 10 minutes trying to communicate what a cockroach was to the lady. Eventually she sent up some Vietnamese man who just stomped on them, then picked them up with his bare hands and threw them back in the hole. The same man made as breakfast in the morning.

This is not a hotel where you can get a good nights rest. At all hours of the night there are people screaming and yelling down the stair well. The building is built in such a way that everything echos, and to make that worse the cleaning ladies communicate by yelling down the stairs to each other.  Occasionally they just take a break and about 8 of them just sit in the stairs and talk and laugh loudly.  This can happen at 2am or 5am, nobody seems to sleep here.

I'm beginning to think Vietnamese culture includes never sleeping and talking loudly, because there were lots of Vietnamese people staying in the hotel, and they would yell equally as loud, even from their front door into the rooms. We could here people yelling at each other from the lobby and we were on the 7th floor.

We had to use ear plugs every night, and even still we were being woken up constantly. Occasionally my girlfriend would storm out in the hall and tell them to shut up. Which rarely worked.

Our door barely closed and there was about a 2cm gap at the top of the door between the frame.  The doors were made of a hollow sheet wood, and did almost nothing to keep the noise out.

We were woken up at 8am by the Cleaners who would be trying to make up the room, there was no door signs to tell them to leave us alone.

The breakfast was two oily eggs and some stale bread, usually with a little bit of watermelon.  It seemed to be up to them to decide if we got coffee or not.

Nobody spoke English except the person at the front desk, and most of the time we felt very uneasy. We were stared at, nobody ever smiled at us and we just kind of felt like we had crashed on some local persons couch who didn't want us there rather than paying customers at a hotel.  One night we bought some fruit and went up stairs to ask for a knife, the staff stared at us, then laughed at us and one of them took out a camera phone and took a photo of my girlfriend, all the while laughing with the other staff in Vietnamese.  It made us feel very uncomfortable.

The morning we left was our happiest time here, and on the way out one of the staff had a small child with her in reception.  The child sneezed food all over the front glass window and then urinated all over the floor as it was not wearing a nappy. The woman then pulled out a very small hand towel and smeared it around the floor with her hands, not even drying it properly then threw the urine soaked towel back in some room behind reception.
That was kind of the icing on the cake for us, we were almost laughing at this point, thinking maybe there was a tv crew following us and we were on some funny tv show, but alas were weren't, and this was all real.

We've been traveling for 3 months through Asia, staying in budget and not so budget accommodation, this one was by far the worst.   In fact this is the worst hotel Iv ever stayed at in my many years of traveling.
The building was not so bad, but everything inside it seemed to make the place bad. The management here needs a big kick in the behind, they have a nice building with nice views but they have no idea how to run a hotel or any idea about customer service. They run the place like it's their own house, and not a hotel.

It was not cheap either which is what annoys me most. By contrast, we're in hue now and we're paying an additional $8 per night, and the hotel is fantastic.  Quite possibly the best we've ever been to.

Avoid the Asean hai ngoc
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Date of stay: July 2011
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
byDIXIE wrote a review Nov 2013
Houston, Texas
3.0 of 5 bubbles
We booked an overnight stay here with my wife because it's just a walking distance from bai chay (where restaurants and souvenir shops are located). Our room have a small fridge, a CRT TV, a coffee table set, queen-sized bed. Good enough for an overnight stay where you go to see the beautiful wonderful rock formations at the Halong Bay and the areas surrounding it. You wouldn't spend too much time in the hotel either (just for sleeping). I could say we had a good night sleep (quiet at night with occasional sound of the motorcycle engines passing-by the area). Quality breakfast, you could request for soup and you can choose any food they serve on the buffet table (good enough to get you started).
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Date of stay: July 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: You can't stay here if your expectations are too high. Keep your expectations decent and you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dkeru wrote a review Apr 2013
Kuala Lumpur, Malaysia
1.0 of 5 bubbles
The tour guild settled us in this hotel, telling us this hotel was quite good, had nice view and we had to spend 2 night at here. Only then, all of us start wondering is this hotel really a 3 star hotel. the room were so smelly, everyone in our tour complaints! We can't really sleep well because of the smell of the room! The bathroom was so creepy and dirty, some of the other's bathroom water was too small (cant even bath), basin were leaking water and the room were so dusty, like they never clean it.
The slipper were so creepy too! I don't want to stick my foot inside that ugly old dirty slipper until I had to walk in that creepy bathroom. Cant help..
The next day an auntie told me that they wake up realizing their room door had open! they were pretty sure they lock their door before sleep, luckily nothing had stolen.
The breakfast was even worst! Dont have much choice of food, they don't refill the butter when it had finish. Don't have baker. uhh. My mom had a hard time to communicate with them. My mom want some butter for the bread and they just point at the bread then look at us as if we were stupid.
The location weren't that good too, not much things around the hotel. so we though to rest well in the room but.......
Due to too many people compliant the hotel, the tour guild had us move to a better hotel for the next night.
I'm not sure how much for a room at this hotel, but if i'm traveling on my own, I would rather to spend a bit more money on a better hotel.
Read more
Date of stay: April 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
byDIXIE wrote a tip Nov 2013
Houston, Texas121 contributions8 helpful votes
3.0 of 5 bubbles
"You can't stay here if your expectations are too high. Keep your expectations decent and you will enjoy your trip to Halong Bay area. This is not a 5-star hotel, but not the worst hotel so far in Halong. Enjoy!"
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LOCATION
VietnamQuang Ninh ProvinceHalong Bay
NUMBER OF ROOMS
28
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ASEAN HAI NGOC HOTEL: Reviews (Halong Bay, Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Asean Hai Ngoc Hotel
What are some of the property amenities at Asean Hai Ngoc Hotel?
Some of the more popular amenities offered include a spa, room service, and a hot tub.
Is parking available at Asean Hai Ngoc Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Asean Hai Ngoc Hotel?
Conveniently located restaurants include The Zebra, Indian Master Food, and Icon Burger.
Which languages are spoken by the staff at Asean Hai Ngoc Hotel?
The staff speaks multiple languages, including English and Vietnamese.
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