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Novotel Ha Long Bay

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Traveller (617)
Room & Suite (263)
Dining (63)
Overview
  • Excellent35%
  • Very good42%
  • Average18%
  • Poor3%
  • Terrible2%
Travellers talk about
“nice hotel”(43 reviews)
“nice pool”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (937)
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695 results
Traveller rating
242
280
131
25
17
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Time of year
LanguageEnglish
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242
280
131
25
17
Show reviews that mention
All reviewsnice hotelnice poolan executive suitebreakfast buffetother hotelsswimming poolhalong citysea viewstayed one nightamusement parknight marketstay overnightwelcome drinkhotel roomgreat roomconstruction workseafood
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1 - 5 of 695 reviews
Reviewed 1 week ago via mobile

Long story short: family of 4, boy in hospital, quick change in plans lands us in Ha Long Novotel. The staff were amazing as they helped us in our difficult situation. Front desk- found us a room when there were none...all the time smiling sincerely...More

Thank Cheyne K
Reviewed 1 week ago

Beautiful area and very relaxing sea view. very comprehensive tasty outdoor seafood buffet. Very clean spacious modern hotel. More than happy to stay there again. Only stayed one night as part of a tour group so had little time to enjoy the facilities.More

Thank Tadgh
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded 1 week ago

Dear Tadgh, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 3 weeks ago

We had a beautiful view and perfect room with tub. We ended up paying extra for an upgrade for $20 usd. Room was clean. We had a balcony. The only issue with the view was the construction of another hotel in front. Luckily the noise...More

Thank Lilly P
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded 3 weeks ago

Dear Lilly P, We thank you very much for choosing Novotel Ha Long Bay as your accommodation choice during your recent visit to Ha Long. We are happy to learn that you had an comfortable stay. We much appreciate your positive comments regarding our room...More

Reviewed 4 weeks ago via mobile

Excellent hotel with incredible facilities The staff were first class in every way Hotel is situated fairly central to all attractions and staff are only to eager to arrange taxis Very good value for money and food is lovely Highly recommendedMore

Thank Steve D
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded 4 weeks ago

Dear Steve D, Thank you for choosing us as your accommodation choice during your recent visit to Ha Long. We are all very delighted to read your positive feedback regarding hotel facilities, food and hotel location. We are sure that this feedback will serve as...More

Reviewed 10 June 2018

Such a great location.right in the centre of the city. Hotel has remarkable staff and they are so friendly, warm and helpful. nice spacious room and with good ambience. close to some night market n nightlife centresMore

Thank dharroshan
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded 12 June 2018

Dear dharroshan, We truly appreciate your recent stay with us. Thank you for taking the time to write a review about Novotel Ha Long Bay. We are delighted to learn that you find our location convenient. We also appreciate your nice words about our rooms....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 64 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Halong Bay
#4 Spa Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 64 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Halong Bay
#4 Spa Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (617)
Room & Suite (263)
Dining (63)
Pool & Beach (50)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Leon L
31 May 2018|
Answer
Response from gmnovotel | Property representative |
Dear Leon L, Thank you very much for your question. We do have pick up and drop off service. It is much appreciated if you could give us the email address or email us to h6185-foxaccorxcom (x stands for dot). We would be... More
0
Votes
Leon L
31 May 2018|
Answer
Response from slowtraveler987 | Reviewed this property |
Hi, yes they have. Not sure which airport you will arrive. Just contact the hotel with your travel information and they will arrange pick up. Price 2-3 times higher than normal taxi.
0
Votes
VikramPai
30 May 2018|
AnswerShow all 2 answers
Response from gmnovotel | Property representative |
Dear VikramPai, Thank you very much for your question. We do have pick ups service from Hanoi. And there are some bus companies as well. But we normally suggest one bus company - Phuc Xuyen who have limousine cars departing... More
0
Votes
Room Tips
"We had no view but a great balcony"
Read review
"Room with a view of Halong Bay"
Read review
"The rooms with Beach/Sea view are now facing to an huge under construction. Avoid booking them!"
Read review
"Enjoy evening by taking a walk around the beach."
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