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Dalat Edensee Resort & Spa

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139 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Ho Chi Minh City, Vietnam
Reviewed 7 March 2016

This was the 4th visit of our family to Dalat Edensee. We stay here every time we go to Dalat because this is a very beautiful hotel with large and comfort rooms, quite good service (comparing to other hotels in Dalat) and its variety of activities for kids. However, our last visit was a disaster. We made our bookings for...

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2Thank PhuongTu49
Reviewed 12 February 2016 via mobile

I stayed in Edensee during Tet almost recent 4 years. This time is terrible. - There were three times to repair door key per 2 nights. - A balcony door couldn't lock. - They didn't refill something (shampoo, bath gel, shoe polish,...). - A fireplace was damaged. Last but not least, I had to wait around 15' for their inspection...

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Thank Quan N
Taipei
Reviewed 11 February 2016 via mobile

第一天發現熱水是黃色的而且有些味道。因為在湖邊,想是正常現象。在第三天早上朋友告知他們房間的水是正常而且清澈。我跟飯店反應,他們派人來處理,服務人員花了半小時以上修理,水的味道一樣臭,黃色部分淡了一些。熱水部分完全沒有,他們的解釋是住宿房客多淨水設備不敷使用。因為無法接受服務人員的解釋,寫了信。退房時問他們有沒收到Mail,回覆有,他們已經在討論。我們已經在大廳退房,按照常理,應該主動出來招呼道歉,但沒有,要求經理出來說明,只是說抱歉,因為人多才導致這種情況。一個掛牌五星的飯店,竟然沒有負責人主動出來道歉。用三天的髒水洗澡刷牙洗臉,把一想到就噁心。飯店生意很好,或許這樣才不理會客戶的遭遇。附上信件: Thanks for your arrangement. But I am very disappointed with the tap water and the staff's explanation. We chose the Dalat Edensee Resort for a high quality experience, not for such a disappointing living environment. The hot water from the tap has been yellow from the first we checked in, but we didn't reply the problem since we thought...

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1Thank ivoryy416
Asia
Reviewed 10 February 2016

Located 5 kilometers to the center of Da Lat, Edensee is really in another world. The air is crisp since this resort is surrounded with a forrest of pine trees and also a large lake in front, where you can have a run/bike around/ or row on the boat. The resort also offer standard gym and spa, which I take...

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Thank Nguyen D
San Francisco, California
Reviewed 28 January 2016

While the town of Dalat is only 350,000 population Dalat Edensee Resort feels worlds away from the town. The premium lakefront location abounds in gorgeous lake and mountain views. The lake is large and winding, with few hotels to spoil the pristine scenery. We happened to stay here for four nights in between two rush seasons (the annual flower show...

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Thank Bumbie
Reviewed 22 January 2016 via mobile

If u think of quiet, peaceful, surrounded by nature then this is the right choice for u at dalat city. Location a bit outside the city But it is not problems at all. They have bus 3 times available each day where direction both from the resort to the city. The resort is beside a very beautiful lake, very clean...

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Thank tanitapatn
Da Nang, Vietnam
Reviewed 29 December 2015

Location was gorgeous, right at the lake with beautiful grounds. Very nice electronic "fire place" heaters in room that could have used a timer as the room got too hot with it on during the night (and probably consumes tons on energy too). Room was basic but comfortable and we found the bathroom to be only 5 star facility in...

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2Thank Jukurtti
Reviewed 29 December 2015

Our family of 5 arrived to a superior resort that was breathtaking. The lake resort resembles me of a luxury cabin in the woods. Our cabin was immaculate and attention to details were in place. The view from the back balcony is like a scene in a movie. Beautiful landscape with computer type wallpaper images The lobby is very big...

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Thank Daniel D
Geneva, Switzerland
Reviewed 28 December 2015

We arrived very early, previous guests in our room still hadnt checked out. But we managed to get an early check in after having breakfast. Bellboy dropped us off and did a standard room facility introductory tour and mentioned that there were welcome fruits however we didnt find them, they never arrived either. Facilities: rooms are spacious, quite basic but...

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3Thank Torquoisee
Vancouver, British Columbia, Canada
Reviewed 8 December 2015

We arrived on the property and soon found out that we were the only guests staying here, at least for the night. It was awesome! We had the entire place to ourselves. It was a little creepy knowing that as well, scenes from The Shining flashed through my head. The food was amazing, the hotel staff very friendly. They helped...

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1Thank aaronvonhagen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Resort offers 112 rooms which are set up in three distinct categories and villas. The European designed villas with all international standard amenities and equipment are situated within three different areas. Furthermore is each room category named after a flower from our local landscape.All villas are surrounded by natural landscaping; bursting with Dalat flowers and most offer a view of the beautiful Tuyen Lam Lake. ... more   less 

Additional Information about Dalat Edensee Resort & Spa

Address: Tuyen Lam Lake, Zone VII.2, Da Lat, Vietnam
Region: Vietnam > Lam Dong Province > Da Lat
Price Range: $104 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dalat Edensee Resort & Spa 4.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#3 Top resorts Hotel in Da Lat
#6 Family Hotel in Da Lat
#7 Spa Hotel in Da Lat
#8 Luxury Hotel in Da Lat
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Questions & Answers

Here's what travellers have asked, with answers from Dalat Edensee Resort & Spa staff and other travellers.
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Questions? Get answers from Dalat Edensee Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best value for the price we paid. We choose a room with forest view and it was till wonderful.”
 of 5 bubbles hoanglechi, 10 Jan 2017 | Read review
“Try for the Deluxe Villa - Lake Views.”
  • Bedroom and fireplace
  • The bed
  • Shower
  • Twin Basins and heater (powerful)
  • Marble fireplace and fire in bedroom
  • Room - Deluxe Villa - Lake View
  • Balcony
  • Jacuzzi
 of 5 bubbles ColinO125, 22 Dec 2016 | Read review
“See your room before checking in and make sure you have a view you enjoy.”
  • View from our balcony
 of 5 bubbles Bumbie, 27 Jan 2016 | Read review
“Lake view is a must”
  • View from room
  • Sunset view over Tuyen Lam lake
 of 5 bubbles Torquoisee, 28 Dec 2015 | Read review
“As for a room with a lake view and if you can afford it get a lake suite”
 of 5 bubbles 133lynnj, 27 Oct 2015 | Read review
5 of 5